The complaint has been investigated and
resolved to the customer's satisfaction
Resolved
Diamond MultimediaScam

W

A pure Scam! They have failed to honor their rebate. If that wasent bad enough their Customer service is aweful. They have failed to respond to many attempts on my part to find out what happened.
Now one of the 4850 cards is dead and I cant even get them to fix it. On the forums there are many people in the same boat as me so all I can do is try to warn as many as possible to stay away from this company.

Responses

  • Bo
    bopunk Dec 08, 2009

    I just fought with them for the past month after my 4870 died after 3 months of use. They refuse to honor the warranty because a plastic fan shroud, which made the card run WAY too hot, was removed for better cooling.

    Come to think of it, I never received my rebate either.

    Here are a couple links to prior Diamond issues...

    http://www.tgdaily.com/hardware-features/39454-update-thousands-of-diamond-multimedia-graphics-cards-potentially-defective

    http://securities.stanford.edu/1004/DIMD96/index.html

    http://slickdeals.net/forums/archive/index.php/t-891492.html

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