dhport.comRefund

1
This review was posted by
a verified customer
Verified customer

I placed 2 orders with 2 different companies on this website on march 31 2016 the total for both orders was nearly $1000 they say that the refunds are under review i think not when you call them the hold times are up 72 minutes who would hold for 72 minutes the call ends as you aproach the 72 minute mark there needs to be a class action lawsuit on yhis company i called today and a member from dh gate answers and says that the dh port customer service is not there until 11am ok so i ask for a supervisor she puts me on hold for a brief minute and when she comes back she says they are no longer connected to dh port but on the website the number the list and the call center times are there in black and white monday thru friday 9am to 6pm est.dont know what to do next

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