The complaint has been investigated and
resolved to the customer's satisfaction
Resolved
Derek manessFraud.

The same thing happened to me however I was charged 2 different charges. I requested a refund and actually got charged again. I am persuing an attorney on this matter and suing this company. I have spoke with 10 different agents and have recorded every phone call. This is FRAUD. Whoever does this is being scammed like no other...

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