Dependable Locks Inc — Overcharged!
I locked my keys in my car and called Dependable Locks Inc. I asked for an estimate I was given a quote of $39.00 service charge plus $15.00 fee. The dispatcher had told me that he would be there in approx. 30 min. 1 hour later the driver had arrived, it took less than 10 min and he charged me a total of $90.00. When I told him the price the dispatcher quoted me he clarified that it was $15.00 and up depending on how hard it was to unlock. And that my car was really, really hard therefore he needed to charge more. I'm unsure of what a normal time it takes to unlock a car but I feel 10 min of time is not worth $51.00 fee and $39.00 service charge.