The complaint has been investigated and
resolved to the customer's satisfactionResolved Denta White — unauthorized charges
resolved to the customer's satisfaction
Unauthorized charges!!! After an on-line request for a sample which it was clearly stated that I would only be charged for the shipping of the sample (~$4) I was then sent another sample and charged $80 without my approval. I tried to contact one number listed with the product and it directed me to a completely unrelated business number. Then I tried a different number I found in association with the product's customer service center. After a notification that I would have to wait for a rep because 'of the high demand of the product named 'Denta White" I reached a CS rep who told me that Denta White was not their product. Then I explained that I thought it was all a scam and that I was going to whatever I have to to make this situation right, the rep left the phone for a moment and came back to apologize and acknowledge the product was theirs. However, he continued to tell me that their computer system was down and that he couldn't help me. We'll see. I will keep calling and then figure out what to do after that. If anyone has any suggestions as to how to deal with this please let me know. I am disgusted that the world/internet is so full of sames and lacking morality and ethics.