The complaint has been investigated and
resolved to the customer's satisfaction
Resolved
DENON DBP-1611UDREFUSE TO HONOR WARRANTY

NEW OUT OF THE BOX LATEST VERSION ONLY OUT A FEW MONTHS, DEAD ETHERNET PORT, FIRST EMAIL THEN THEY SAID CALL, FIRST TECH I GUESS ITS BAD, SECOND TECH SENT ME TO SERVICE CENTER, THEY REFUSED TO TAKE IT FOR REPAIR WITHOUT DENON REP, CALLED DENON BACK THEY WONT TAKE IT EITHER, ITS IN WARRANTY BUT THEY REFUSE TO DO ANYTHING ABOUT IT. GETTING CORPORATE OFFICERS INFO FOR LEGAL SERVICE. WARRANTY IS A FRAUD.

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