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Delightful Bouquetsnone delivery of order and not responding to email

1
J Mar 14, 2018

Order 1238360 placed with Delightful Bouquets

I placed an order for flowers to be delivered on Saturday 10th March. The delivery wasn't made and on Sunday I emailed the customer services email address stated on the confirmation order. I heard no reply and still no flowers were delivered. Yesterday I used the online email contact service via the website to chase the order. I still have not had a reply. I very unhappy that the flowers I order to arrive in time for Mothers Day were not delivered and that there are no other contact details except via email which they are not responding to. I would like a full refund of my money as they have not carried out the service I requested. I would also like an reply to my complaint.

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