The complaint has been investigated and
resolved to the customer's satisfactionResolved Defender Direct — Misleading Information
resolved to the customer's satisfaction
OK... This company misleads potential employees and customers. The website claims that employees would receive a base pay and then work for commission. During my interview the "area manager" told me there is no base pay and would only work for commission, only two hundred and fifty dollars for a weeks worth of out of state training and have to do ride a longs for three weeks and only be compensated twenty five dollars a job!!! You have to use your own car and insurance. He did say you will get thirty five cents a mile for compensations. The manager told me that I would not receive any pay for a month to a month and a half. Now for the really fun part... When people order a security system (ADT) or Dish network, the customer pays a install charge... then the technician is told to get into the house and install the key pad then tell the customer what "package" was ordered, usually bare minimum components, now with no other choice (payed install fee and hole in wall) the customer has to buy more to make it worth the install, and the technician gets paid only if the customer falls for it. I would not work or give any money to this company for services.