Deem Finance
reviews and complaints

I believe, this is always the story of people scammed by this dunia/deem financial institution. One day there is this middle man who is in great misery of financial crisis, then looking for a loan to solve it. He/she found this hell institution, now out of desperation and without hesitation he needs money immediately. And deem/dunia come into picture as a superhero. With alluring loan offer, no need to discuss indept terms and conditions of the loan. The poor man needs it as soonest possible. These scam team took initiative of the desparity. Then 1 year later, that middleman checked his loan agreement, computed his monthly installment. He borrowed 30, 000 in the beginning. He was so hopeful by the end of the year he will reduce his debt burden by approximately 10, 000 already as he was paying 1, 000 per month. But to his dismayed, he saw and for the whole year of hardwork, only 5, 000 was subtracted and even horrified seeing he will have to pay for the next 3yrs still. By that time he is so heartbroken and devastated. Afterall this months, I have been deliquently paying them. Knowing that their agent and agreement told me opposite of what is happening right at the beginning. They said in "no time you will finjsh your loan." days past he kept on thinking about how he will pay off in one payment so that burden will be gone. Then a pandemic came. He was affected badly by it. Now he was begging dunia/deem to delay paymemt or request restructuring it. But they disregarded his story, company replied after 2 months. And in return threatened him for not paying. He fell sick thinking of such burden. Thinking of a way out. But dunia/deem is not giving a chance. He decided not to pay, not because he wanted not to pay but because he is not capable anymore. Now he paid off 2 and a half years already, but still loan was 28, 000 nothing much difference. He could have paid already half of his loan but its not what is happening. He grew ill and ill because of pandemic. One agent called, the poor man was so sick already, but the agent was still heartless. "may I have exact date when you can pay?" the poor man replied, "I am sorry but can you pls wait until end of the month my family is finding a way out. As I am in bed and not feeling well." then agent replied, "no sir, there nothing like that! You have to pay! Now tell me when you can pay, I will call you back." the poor man answered, "listen mr., I have only missed 1 paymeny from you and I have been paying deligently since first month. I have never been thankful enough to you because of the money you have given me saved my daughter's life. I was goig thru all this hard times, but never did you hear me complain how much money you have taken away from. Seeing my loan account everyday and waiting for the day I have to pay it off. I am forever grateful. And I will never run away to those who lend me to help me in times of need. Just give me this month wait until end. I will pay." the poor man sounded so groggy and weak. And instead the agent replied, "let me tell you this. If until the end of the month you cannot pay we will have you cheque deposited... Blah blah blah so on and so forth". To the poor man's ear, that agent's words were slowly driftig away. As he is grasping his last breathe on that hospital bed.

2months past, the poor man's daughter received a call from his father's phone. Surprised it was unregistered. Voice on the phone: "good afternoon, this * from deem finance, I would like to follow-up about your payments. We will submit your cheque to the police already and you credit score will be affected badly since you did not make your payments with us." there was a tear on his child's eye before making a response. The she said "you know he died mainly because of pneumonia, but it was also because of depression. You people just care about credit score, taking advantage of people's bad times and high interest. How can you sleep at night?"

Thank you for your query with regards to your account held with us, We request you to give us more details of your account or call us at our 24-hour Deem Customer Care Centre on 800 3366 or send us an email at customercare@deem.io.

Thank you for bringing the matter to our attention, we will reach out to you shortly to get all the details.

Warm Regards,
Deem Customer Care

Actually i am quite surprised to hear this as I too am a customer and my experience with them was very different they infact upgraded me to their new card that has good rewards and also when i call there call centre they are very helpful.

They are blood suckers!

A sales agent name salman with contact number +[protected] 5373 uses foul language and bad words if you say no that you are not willing to make credit card and disturbs you multiple time. Please take action against this guy as the guy is portraying very bad picture of deem finance.

I have request for credit card closure but still no update on this matter , 1 month is over but everytime i call customer care they say 2 days

i am fedup

mob : [protected]

Hello sir or mam

I’m subeesh.

Your a office staff cheating me. My 3800 AED he’s take. Need 3800 DFS credit checking that amount after 1 hrs return back

He’s name. ABDUL

Dear team,

Kindly update your record of repayment of AED 1810 done three weeks back.

Deem third party agent has given false commitment of offering 500AED Opening Bonus from his company to attract the customers to sell the card, After the sale & activation of the card no response, please dont get trapped to this offer, no response from Deem team for the closure of card,

Looks it is known trap to sell the card

Dear sir/ madam ,

i have the request to close my account and card two times but no one is responding and apart from that if you don't want to give response then at at last we both will be in trouble becoz i close my account at 570 and then you but the additional charges that i will not pay at all.

this is for your information and record

Deem credit card doesn't send statements on email. There's no channel to reach over email. And they are levying unnecessary annual charges. Not ready to close the card

Dear Team,

I want to cancel my Deem Credit card which was issued in the month of December 2022.

Its NOT yet activated.

Kindly cancel my credit card.

My Emirated ID No : [protected]

Name : Prashanth Puttamadaiah Sujatha

Mob : +971-[protected]

I am unable to reach Customer care in order to cancel my Credit Card.

Regards,

Prashanth PS

Requested to provide credit card closure report, after 7 working days over still waiting to get the report. Called customer care several times the answer is it will be sent.