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Please see attached email to Esta America.org:
Dear Esta America,
the purpose of your company is tricking people by using an 'apparently official homepage-name' and if people dont research the internet they end up paying more than 5 times the appropriate amount. I was under time pressure and found out too late. But I will forward your email to the 'official' government and let them know that tourist who have obviously no knowledge of the US-procedures or fees were wilfully
misled. I seriously hope your homepage will be forbidden to prevent that more people were trapped.
Sincerely
Deborah Hurst
-------- Original-Nachricht --------
> Datum: Sun, 14 Oct 2012 18:53:30 -0400
> Von: "ESTA America"
> An: deborah.[protected]@gmx.de
> Betreff: Re: Attached is Your Travel Authorization (ESTA) to USA
> Dear Sir/Madam,
>
> ESTA-america.org is a private company offering professional assistance to
> travelers in submitting their Travel Authorization applications. We
> currently charge a $79.00 USD processing fee for every successful application. For
> more information, please see our services outlined at
> http://www.esta-america.org/delivery.html
>
> By having ESTA-america.org process your application;
>
> - The application is quality checked before processing.
> - You can contact our helpdesk before and after the application has been
> processed. Our helpdesk replies to all inquiries within 24 hours.
> - You will be issued a new Travel Authorization for free should any of
> your personal data change, requiring you to get a new Travel Authorization.
> - You will receive the application by email once it has been approved.
> - ESTA-america.org covers the $14.00 USD U.S. government application fee.
> - You will receive a 100% refund in the event that your application is not
> approved.
>
> Please do not hesitate to contact us should you have any further questions
> regarding your application or our services.
>
> Regards,
>
> Customer Service Dept.
The complaint has been investigated and resolved to the customer’s satisfaction.
i fell for this scam at www.esta.ie i the claim the will cancel the fee charged
can you let me know if the have used any of your personal information ?
thanks,
padraig
Hi All,
Could somebody please give me their phone number?
It is quite urgent. We have fallen in the same trap...:(
Thanks.
Hi guys
We have now fallen for this scam
As well. We are traveling to the U.S. In a few days and wondering what to do. Do you have s number for them by any chance?
Yep. I was fooled by ESTA -America back in 2011. I realized 10 minutes after paying the fee that I'd come to a private site and not the US Government one. They do all they can to look official. I immediately called up and demanded a refund. The person who answered my call became quite angry when I accused her of working for scammers, but I get the feeling her defensiveness was tinged with a lot of guilt.
I eventually did receive my refund.
Deborah,
I fell for this trick as well! I am American but live in Ireland. My wife is Irish so we needed to do the online ESTA before travelling to the USA last year. I did a search for ESTA application and this site popped up the first in the list (using Google who might be partially to blame). Anyway, I filled out the application and paid the money before I realised the mistake I made. I bascially hounded them for days and days and eventually they promised me a refund which they did give me after 30 days. It was hard work though. I actually cannot believe that this company is allowed to exist as they are clearly the definition of rip off artists. I feel bad fore everyone who has fallen for this scam. Just wanted to share my experience of this with you.