The complaint has been investigated and
resolved to the customer's satisfactionResolved Dealexpress.com — Bad service
resolved to the customer's satisfaction
Wow! I'm glad everyone else feels the same way I do about DealExpress. I purchased an HP monitor (HPL1706) from them through eBay and I am completely appalled at what transpired. It took over two weeks to get the payment information correct(after calling them incessantly to provide the right information; they do not answer their phones during business hours or return voicemail and email), and when I finally received the monitor three weeks later, it wouldn't even turn on! I immediately called them to resolve the issue, and they told me it was out of their hands and gave me a number for HP. WHAT? So, I just paid $170 for a defective monitor and another of two hours of my time to deal with HP?!? I quickly told them this is NOT how a business works, and they told me I must have missed the fine print. The fine print states that they do not accept returns. Ok, fine. I want an exchange, if we want to have a semantics argument about it. Then, they just became plain rude about the situation and made me feel stupid for even buying from them. So, I'm here to warn anyone that's thinking about doing business with them - DO NOT! They shouldn't even be allowed to be called a business. I'm very disappointed that this happened. It's a shame, but "buyer beware" still applies here. PLEASE! PUT THEM OUT OF BUSINESS! DO NOT BUY FROM THEM!