Days Inn
reviews and complaints

We stayed at the days inn in Ann Arbor. It is located on Carpenter Road. The hotel is very dated. The paint is coming off of the tiles in the bathroom and bathtub. Our microwave and hair dryer were not working and we found what may have been a bed bug on the side of the bed. I asked an employee about the possibility of bed bugs. I was advised that our wing is generally good it's where the homeless people reside that has problems. I went to the front desk to ask about homeless people residing there. I was advised it is paying people who stay for a week or a month etc. They have some sort of income and are temporarily transient. I would suggest that it be one or the other. Unsuspecting travelers do not want to stay in a place that is really a source of housing for the less fortunate. You rent it by the hour, week, or month not for a night or two to tourists. This hotel should either become subsidized housing, renovated and be utilized as a hotel, or torn down. We paid $100 American for our room. We booked two rooms as we are traveling with extended family. If the hotel is in this condition housing transients the pricing should reflect this. Feel free to contact me. Amanda Bitter [protected]

Here is a letter that I sent to the manager of the Days Inn. I still have yet to hear back from anyone! Stay date- May 14-15, 2019 Cherry Hill NJ Booking #[protected]
I called the hotel twice to speak with Mr. Patel and no return call was made to me.

Dear Mr. Patel, I am writing to make you aware of a situation we had at your hotel last night. I arrived with my son's girlfriend and we got to the room and weren't very happy but put our bags in and left for dinner. We were meeting my son (who is on leave from the Marine Corp Washington DC he serves as a Military Police . When we returned from dinner we entered our room and the entire room smelled of marijuana! We opened the door to the bathroom and it was exuding from the fan. Now he is a Marine and there is no way he would be able to even enter this room without the chance of getting marijuana into his system. He was furious and this would have been very detrimental to his visit let alone our own visit. We went to the front desk and explained the terrible situation to the front desk person. She was surprised but never even offered us another room! We told her we were leaving and that we would report the situation to you. She told us we had to speak to the manager. We left and had to find another hotel at 9:30pm .I AM EXPECTING TO GET A FULL REFUND OF THE ROOM RESERVATION WHICH was reserved through Expedia.com. I sent them a review of our experience and how completely disappointed we were. This really could have created a bad situation for my son. Our Booking # [protected].
I would appreciate a prompt response to my email. If I don't hear from you I will be speaking to the Better Business Bureau and will pursue this situation further. My direct email is [protected]@gmail.com or my cell is [protected]. Im am awaiting your response. Trish DuBeau

Danville illinois days inn ran by vijay brahham is such an unprofessional unorganized place. Hey str races towards blacks wont hire noone who doesnt do drugs... I've worked there since february and nothing but drunks and meth heads work there on the job... They dont take nothing serious they have a big bed bug problem the most unprofessional i've ever seen a place ran he let's prostitutes stay for free he asks them to have sex with them and I know this bc i've had more than one person saying hes asked to have sex during interviews... He doesnt replace nothing he just tapes everything from curtains to chairs to couches he underpays his people nothing more unprofessional ever leaves garbage chicken bones and all kinds of things in the halls elevators or where ever else there eating it.

To whom It May Concern,

I have family coming into town for a reunion and I put them up at the Days Inn in Fayetteville

Arkansas. I went to the property to pay for the room. Upon looking at the property I noticed a lot of junk on the ground. Trailers, old Days Inn sign all of which was near pool. There was a lot of pot holes in the parking lot and not well maintained. I noticed the lobby had constructions mats all over the place and it was not tidy. The counter person who waited on me was disgusting. His pants were so tight he kept grabbing himself to, I guess to adjust. I was very dissatisfied with the hotel, but all other hotels in area were booked and had to stay within my budget. I work for a reputable company and I would never put a guest at that hotel until it is cleaned up. I'm so angry that my mother who is 81 and my brother have to stay there. I would request a refund!

Sincerely

Lisa Cerreta

Stay dates 5-24-5-28

Reservation under my name.

He had an accent and answered the Hotel, and he was very rude and arrogant. I was actually job seeking, and the had said apply in person, but I was trying to ascertain if the job was still available before I took off work can made the drive out there. He was very rude, and kept saying that they don't need people like me, and I already had a job so they don't want me anyways. I admit I was rude to him to and said, I wouldnt work for someone like him anyway. Its a shame because he has no clue who I am, and I have stayed there before, but after that will never stay again, and I will spread the word to the locals about his arrogance, because nobody like him should be working in Customer Service. I've worked in Customer Service my whole life, and have never treated anybody the way he treated me. I think the manager thinks he is beyond reproach. Really!

We stayed at the Days' Inn on Hilton Head Island, April 28, 2019.
Complaints about Days' Inn Hilton Head:
1. Our pass key wouldn't open door. The clerk said they were having problems with their system and had to unlock the door for us.
2. drain on sink wouldn't work
3. no water pressure in shower
4. looks like blood around drain in shower (probably just rust).
5. carpet in hallway from elevator needs to be replaced.
6. lamp on desk not working
7. air conditioner quite loud
8. coffee was lukewarm

We would appreciate either a full refund or a complimentary night's stay.

Thank you.
The Dixons
[protected]

However, the beds were comfortable.

There was nothing racist about this... This young punk altered his appearance himself. He wasn't born that way, and the old man said nothing about his skin color. If you don't like the comments you receive about your appearance, don't make yourself look grotesque. "oooh, oh boo hoo... I tattooed and pierced my face and dyed my hair neon green and everyone's making fun of me... I need a safe space to protect me from racists." I will never stay at another days inn in my life and I just retired and plan to travel a lot. Screw you, radical left and days inn. People don't have to like you just because you are alive and people are allowed to call you out for bad behavior when you deserve it. This young punk could easily have resolved just by saying, "hey, dude, I thought it was allowed. I'm paying for a room." but he got nasty with the old man and the old man got nasty back. Nothing racist about it.

I just watched a video of your manager at the Days Inn making racists comments, telling the young man he didn't care about losing his job, that he wouldn't he fired over what he was saying and doing. https://www.facebook.com/Munir56/videos/2152505501509640/?t=140. You can see him for yourself. He needs fired now. I will not ever stay in any of your places as long as this so called man holds any position with your company and I will be spreading the news on this as well.

The manager spoke very racist and disrespectful and rude toward a customer and did not seem to care if he was fired!The manager should be fired for speaking in such a manner and should never work in customer service again! Days End should do a better job at selecting applicants for this type job in dealing with the public for this man seemed to fail miserable at his duties. Because we live in a diverse society he will come in contact with many races and as a business that deals daily with people and customer service the monetary loss will be disastrous. Therefore, he should be terminated immediately and an apology extended to the customer. the video has already been sent by others who have viewed it.

Sincerely,

Allyson M.

Please see this video. I have reported it to the news media as your Days Inn in Norfolk, VA had a paying black customer and this man made racist remarks. You better do something as it looks like that Days Inn supports racism. https://twitter.com/i/status/1120096124210118657 Racism at the Days Inn in Norfolk, VA. Simply horrible what a black paying customer experienced.

Hello! Account # [protected]
My name is Lidia Teixeira, I stay in the days inn Orillia at the 5850 Rama Rd Ontario Canada from Saturday April 20 to Apr 21. I arrived around 2:35, the lady in that time charge me 380 for the room 131, she said $ 200 for deposited and 180 for the room, I gave her my MC and she put through and got approves, the lady did not give the receipt, after in the next day on Apr 21, she was there in the morning and told me the transaction did not get through, so I have to pay again $ 180, I called my MC and they told its been approves the $ 380, now you have to give me a refund of $ 380. The lady who took my Credit card is a thief, this is not right to lying and steel money. Could you please investigated this person? and I want my refund of 380 dollars that the hotel charge me. The room is 159.95 + 20.79 = 180 they charge me twice plus $ 200
thank you

02/24/2019 - Driving from Grand Junction, Co to Tucumcari, NM, I decided to stop at the four corners to enjoy the view and a rest. However, as soon as I turned into the park i got a flat tire. I was stranded, phone did not get reception in the desert so I had to resort to asking the park attendant for a pen and paper to make a sign and get help with my tire. I was there for an hour before finally gettting a spare put on and then had to drive 2 hours to the nearest town that had a tire shop open on a sunday. Finally made it to a wal-mart where I was told it was going to take a few hours to get a tire put on. They were short staffed and had a lot of people waiting for tires due to the potholes the blizzard had created. I called the Days Inn in Tucumcari to let them know that I was going to have to cancel my reservation due to weather and car problems. It was 4:15 pm. The lady who answered the phone said that I had to cancel by 4 pm. It was 4:15, and I had just gotten reception. She said that because I had booked through Priceline I had to take it up with them because they were just following their policy. So I called Priceline and they said, that it was actually Days Inn that could make the call. What? No one was willing to help. I ended up staying at that wal-mart for almost 5 hours! Through that time I had called both Priceline and Days Inn and kept getting the run-around. The locals kept telling me not to drive across the continental divide and to stay in town. having never driven in snow before and not able to drive at night due to eyesight, I decided to drive as far as I could and stop for the night. I only got to the next town because it was so late and too dark outside. When I got back home to Texas, I ended up taking it to my bank since neither company wanted to help out. My bank tried their best but unfortunately, I just received a letter stating that my account was going to be debited for the room, even though I did not stay and had an emergency. Its funny how a hotel wants to make you feel comfortable and like you are at home, but doesn't really give a hoot about your safety. I will never stay at another Days Inn, or Wyndham hotel ever again. - Angela Strohl angela.d.[protected]@gmail.com

I stayed at Days Inn, Terre Haute, Indiana on April 13 for 1 night. Door wouldn't securely lock since there was a huge hole where it should have closed at. Inside door frame pulled away from the wall . The chain lock didn't have a chain to lock. Anyone could bust thru my door (which I tried and succeeded). I put the chair/table against the door to try to secure my room for the night. There was a 3" hole big enough for a rat to fit into in the baseboard which I stuffed with a towel. Half the bed was collapsed. AC didn't work and was moldy and filthy. It was a smoke free room but smelled smoky. Carpet was filthy. I went back to speak with check-in lady after seeing the room to complain and she said they don't usually rent this room to anyone but this is what they gave me. Right after me, a man checked in and was given a "themed" suite at regular price because there were no other rooms left. They didn't offer this option to me. I complained again the next day to the manager but Mr. V would only give me a $21 refund on an $84 room. I asked for a full refund and he made me feel like this was my fault, not his or his hotel. And that they were going to remodel soon so come back next year. This room wasn't even worth $10! It was filthy, unsafe, and dangerous. I will never stay at Days Inn again. It said it was a 3-star hotel. This was a "0" star hotel. (My apologies these pictures are sideways.) Attached are pics of lock/door frame/door jam, chain lock with no chain, dirty carpeting, big hole in baseboard, filthy moldy AC). This was just disgusting. No other hotels were available since there was a tournament in town. Reservation #[protected] .