Days Inn
reviews and complaints

Days Hotel by Wyndham Allentown Airport / Lehigh Valley

we stayed here I had two rooms. look at the pictures. health department would shut this place down! mold, people living there. cooking in their room. security doors to outside broken and propped open from those who live there. smoking in rooms I would like a full refund of my stay of both rooms. please call me with any questions. this is truly a disgusting place with your logo on it.

On September 6 2019 my husband and I were guests at The Days Inn on 11022 Northwest Freeway in Houston TX. I booked a room for smokers. When we opened the room door the smell
Was overwhelming, it was almost unbeatable. We went to the reception and the lady change our room and ask us a deposit o 100 usd. When I went back to the room
I was unable to order food because the menu and the directory were sticky and super dirty. We decided to eat out and when we came back we went right to sleep. In the middle of the night we woke up and realize that the room was filthy, two big yellow stains on the bed cover, chips, gums and toenails on the floor. I was disgusted. In the morning I was ready to go get breakfast and there was no food. I complained, the lady on the front desk, Diana, told me to e mail the picture and my complains and that she would talk with her manager. I email them twice and waited for about a week before I decided to call. The hotel manager did not know what I was talking about, he told me that he did not know what was going on and that he was going to e mail me back . Two weeks later I still did not hear anything back. I am aware that I was suppose to check the room when I arrived, but I was exhausted. I traveled the word and stayed also in 1 star hotel and still never experienced such a poor costumer service and igiene problems. I found ridicules that I had to reach out to the hotel 3 times and still didn't hear an apologize for the poor service. I am a travel agent, I am used to book La Quinta e Days Inn for my clients. For sure I won't book this hotel ever again. Highly discourage anyone to book this hotel .

We Booked this room 6 weeks ahead for a non smoking room. Upon arrival we were assigned a smoking room and told thats all they have. Have a 3 yr and 18 month old. The room smells like a bar full of active smokers. Mgr refused to change the room assignment or refund the prepaid amount. We can't expose our babies to this filth. Lost our money but must go elsewhere. Travel at least two days a week on business staying in motels. Never again Days Inn.

I stayed at days inn Bradford m62 on Monday on Monday the 23rd of September,
I was very disappointed at the fact you are advertising on your website there is a seating area (a sofa bed)
In the rooms on arriving there was no seating area and the fact that there was me and my husband but only one chair in the room was not very nice, I don't expect to pay for one of us to sit on a bed, I am a very reagular customer of yours and in the rewards club, on our previous visit this was the same but was reassured my hotel receptionist this was only while renovations were taking place,
On speaking to the receptionist this time I was asked that when I booked the next time to add in the request box to get a room with a seating area, why should I have to do that when it's advertised on your site as having one, very dissatisfied at this,
As I use use your hotel as a stop over when conducting business in Manchester
I think in future I might have to use another hotel chain
Patricia bates,

Tonight is my third night of being at Days Inn and my second night of finding bugs in my bed. Upon finding the bug tonight, we decided to shake the sheets of both beds to cleanse them of any additional bugs and found that our sheets were not cleaned and appeared to have semen on them. I took pictures of the sheets and took them down to the front desk.

On or about July 17 I stopped at Days Inn at about 6 A.M. to see if I could get a room I had been driving alnight. First I ask if I do rent room will I have to pay again at 11 A.M. if so I don't want room . The girl which was new she said called someone and ask and they told her that it would be OK and that I would not be charged again at 11 A.M., she went about doing the paperwork on computer but didn't know how to do so so she called a young man and he went about doing it and I called my card and the 74.45 had already been deducted from my card. So he try's to do it so not charge me again and thought he had done so. But what happen is it took me a hour or more before I got a room and didn't get any statement and have to wait for Manager the next day. Next day I'm tired up with manager and miss doing my work that day because of all the phone calling and just [censored]. Had to stay another night and was going to stay at Deerfield Inn but I didn't have but 40.00 on my card and I had like 280.00 the day before. So I go back to Days Inn. They let me have a room but I had to let them have the 40 dollars I had left. Now they have all my money. They should have gave me a room free. An I've not got any money back from them still. This has caused me great hardship because I live on limited money. I'm disable. And this is just poor and non respectable managment.

I have been staying at Days Inn in Middleburg Heights since Thursday September 9/19 and have had to switch rooms 3 times. Day 1: room 220 neither the cable nor air work. Switch to room 224 stay over night leave and come back and the lock stops working and can't get my belongings until the next day. Today I come to my room 219 and the key card is not working once again. I go to the desk and the clerk says the room is unoccupied. Really? My bags are in this room and has been all day. I will never stay at this establishment again. Horrible experience.

Lisa Lockhart
[protected]@yahoo.com

We arrived at 2 pm with a baby yesterday. Not one other guest was here and the woman told us they couldn't let us get a room due to none being clean. At 2 pm?! When check in is at 3, ridiculous.

We then are given our keys at 3 and go to our room that is absolutely filthy. Beds were barely made and broken, broken a/c unit (no jobs), splattered juice on the walls, cords hanging out of the walls and hair still all over the shower from the previous guest. I have pictures I will include.

We wake up this morning to grab a coffee and food before our long journey home and what a surprise, nothing was set up and it is 6:15! I am standing outside the room where breakfast should be and there is no food, no coffee and the vending machine is out of order.

We spent $100 to stay here and it was by far the worst hotel experience we have ever had.

I spoke to the woman at the front desk and she stated there was nothing she could do. I emailed and called to speak with the manager. The manager emailed me back and blamed it all on us!

Upon checking in on the 4th of September and a room that was booked by my company as I'm here on work. The receptionist told me I was upstairs and a smoking room which I kindly asked to be reassigned to a different room as I am not a smoker. She looked up my account and said because the room was booked through a third party that I could only have the room that they had me booked in. I reluctantly took my key and headed upstairs to the room, upon turning the light on in the bathroom to use the restroom I found the bathtub filled with little black bugs the door jam with bugs on it and the shower curtain. I notified the manager and the front desk who informed me that housekeeping at gone home for the day there was no one available to come and clean my room if I'd like to take a shower I needed to do it myself! As appalling as this was I headed to Safeway bought cleaning supplies and cleaned my own bathroom in order to take a shower to agree to change rims I'm supposedly booked for 4 days but will probably check out this morning and find a different Hotel this is absolutely disgusting the staff are so unprofessional including the manager! Cleaning supplies I also had to safety pin the curtains together as there was a 6 inch Gap in between where they closed