Days Inn
reviews and complaints

I went to walmart this evening and when i returned my card did not work for my door. I then proceeded to go to the front desk where i waited for 30 min knocking, ringing the pager, and hollaring "hello" and still there is no one that has came to the counter. I am in the business center watching the front counter and still no one has showed up. This is very frusturating. I now have been unable to access my room for 45 minutes. I think that i should get a free night or a refund. This is ridiculous

The room we booked was so disgusting - we couldn't enter the room it smelled so bad. The hotel manager would not give us another room or refund our money. When I went to the Corp office and complained they just circled me back to the Kelowna hotel manager. Really? Is this how you keep customers happy, get good reviews and increase revenues? I will post my negative rating on every hotel site I can.
And I see others are doing the same. Thank goodness for social media!

We stayed 2 nights 6/17/18 and 6/18/18 and I would not let my wife leave the room do to the 50 to 60 people that hung around and in the pool area, They were sitting around the pool drinking and smoking marijuana. They had there room doors open with loud speaker boxes blasting, I counted (8) 36 packs of beer boxes and a several bottles of hard liquor, they were beer cans and cigarette butts every were. (IT WAS NOTHING BUT A PARTY PLACE FOR OUR TWO DAY STAY) Sometime around 1:30 am someone threw a beer bottle at the door next to ours that shaddered everwhere. When we got up at 5:30 to head out for our fishing trip I had to move our car foward to load it because there was a pile of puke on the side walk. Needless to say with no sleep the Days Inn stay ruined our fishing trip. To be fair I stay in Days Inn on my hunting trips from Ca. to Wy. Co. and Mt. and back every year and my stays have always been good. P.S. they serve ONLY egg with cheese and call it a omelet, I think they were sausage but they were white in color, waffles, bruised apples, oatmeal, no bananas, cheerios, raisin bran cereal rolls and bread thats it for food.

My husband is staying at the Days Inn in Tapahannock Va. for three weeks as he is remodeling a wal-mart there. His toilet has been flooding since he has been there and he has notified the office every day, but no one has fixed it or even moved it to a different room. Today as he went into the office to complain about the toilet flooding, the manager began to yell at him and tell him that she did not know that he had a flooded toilet, when he shook his head she told him "Don't be shaking your head at me." I was on the phone with my husband the whole time this conversation was taking place and could not believe my ears as this was a manager speaking to him in this manner as he is a paying customer. she told him if he did not like her tone he could go to a different place to stay, mind you he just paid 450.00 to be there two days ago. The manager's name is Nancy, and her attitude and customer service is ridiculous.

On the 13 and 14 off june I rented a room at days inn in rutland on my arrival I had to help the office man with his compete I had to enter my name he din not speak good english when I got to my room 212 ants on bathroom countertop spiders in bathroom all over I called front desk and no came on my 2nd day same I did not sleep there I checked out day earl paid for two sat one room very dirty blood stains on walls this is the worst place I ever stay in in my life I will never sleep in a days inn again ill drive 1000 miles before I do you need to get your [censored] tighter and clean that place up from 1 to 10 I give it a less -8 in the hole good day and never again my name is alain lanoue 396 henry st lachute qc canada [protected] e mail alain. [protected]@hotmail.com

My wife and I lived at days inn, in wildwood fl, off off 44 for about a year. I moved out roughly seven weeks ago around the end of april.
As far as I know, my bill was paid up.
But my debit card was charged $251.00 today. Seven weeks after i've moved out.
I received no notice of money owed. And since management knew my phone number, I never received one call. My name is steven harding. I was staying at your hotel through global contracting group. My # is [protected]. Please look into this. I thank you for your time.

My wife Barbara and I had in January 2018 prebooked accomodation at the subject Hotel for the night of Friday the 24thof May 2018 and Saturday the 2nd of June 2018.The first booking was completed successfully, and we made our way to join relatives at the Pine Trees Haven resort in Perranporth in Cornwall.On arrival it was apparent we were booked in from the Monday the 28th to the following Monday the 4th of June.However other accomodation was found for us in another cabin to cover until the Monday.I decided that we would return home on Sunday June 3rd and contacted the agent company to book a room overnight to leave on the Monday morning.I was charged £52.20 for the room.On arrival at your Hotel I was offered various rooms but chose to stay in Room 10 the same as on my outward jorne y.Whilst I accept there are neccessary costs to effect the change of date on my part I feel the extra charge was somewhat excessive, bearing in mind I had previously paid in full for the original booking for Saturday .I therefore look to you to refund an acceptable amount to me in the region of the cost incurred.I await your consideration and reply.Thankyou.

On the 7th of May i booked into the Days Inn Lombard Street, San Francisco for two days. i got to the hotel and was told bluntly where my room is with no help offered to getting my luggage up stairs and no lifts, the hotel is very basic and in need for redecorating and updating. the receptionist was very unhelpful and too busy looking after his child to actually take any notice of what i was saying !

My main compliant however is that i asked whether on our last day we could leave our luggage while taking a boat tour and was told that wouldnt be a problem. when on the last day we came down to find noone in reception and had no choice but to take all my luggage with us and had to pay a left luggage charge at the tourist centre as well as having to get a cab to the pier due to the luggage ...extremely unhappy as you advertised a service that is not available ! also the charge state breakfast included and as i have stayed at the Washington DC days inn i assumed it would be breakfast and not just a choice of prepacked squashed pastries ...never been so rudely treated by reception staff and they had no interest in helping the guests ...i was not the only guest trying to locate the staff !

I book it online with Priceline and here is the emailed itenaray

Hi, Bri
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Your reservation from Jun 15, 2018.
Priceline Trip Number: [protected]
Confirmation emailed to: [protected]@gmail.com
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Days Inn by Wyndham Ogden 1 out of 5 star Hotel

Check-in:
Fri Jun 15, 2018 - After 02:00 PM
Check-out:
Sun Jun 17, 2018 - 12:00 PM

Book again
3306 Washington Blvd., Ogden, UT
[protected]
Number of rooms:
1 room
Reservation name:
Brianna Mayne
Sleeps Up To 2 Adults
Hotel confirmation number:
82707EC006296
Amenities:
Free Breakfast
Pet Friendly
Indoor Pool
Non-Smoking
Handicap Accessible
Business Center
See all amenities
Room type:
1 QUEENBED ACCESSIBLE NSMK WITH ROLL-IN SHOWER, SAFETY BARS AND FREE BREAKFAST

Hotels may charge for additional guests
The hotel was not really wheelchair accessible you could not get between the bed and the dresser, and the shower was not a roll in shower it was a tub and shower head with bars Mount to the tub and no bench to sit on I had to go spend $60 to buy a bed side toilet so my disabled husband could go to the bathroom and then had to give him a bed bath so he was clean for our special event and the bed was a full not a Queen I feel like I should be compensated for some or all of my stay because the accommodations where not what I booked and was told that nothing could be done til manager was back on Monday .
The only reason we stayed is we spent all we had just to book that room.

We have booked the jacuzzi suite with the king bed at the Days Inn in Oromocto. The bed is extremely uncomfortable. You can feel the Springs through it. The room stinks of cigarette smoke. And it's very poorly appointed. We decided to ignore all that and went down to see what the pool is like for a little four year-old daughter. The entire reason we wanted to stay at the Days Inn was because it had a pool to keep our daughters busy while we were moving. The pool is green and hazy. The smell in the room is so strong of urine that it made me gag. The mildew is apparent all in the room leading into the pool. There is no way my child can swim in that pool I wouldn't let a dog swim in that pool. I'm not sure what I'm expecting for compensation on this. I would prefer to cancel and go to a different hotel as of today but as that isn't likely I want to be able to cancel and get a different hotel for tomorrow. But then I can't even guarantee I'm going to get a room somewhere else. I've had this book for 2 months.

Stayed at Days inn Southampton from 11-15 June. On my arrival the room as was given still dirty from previous guest. Went to reception did not believe me so went checked then gave me another room following day when I comeback room was not clean so back to reception get towels 2 day same thing was told they had problems with housekeeping had to empty my rubbish, 3 day same room not clean no apologies given asked for a bed sheet to make my bed and more towels. On check out on the Friday check out could not speak with anyone as a rang the bell and no one come. I was trying hotel in Southampton as I need to be there one week every month for next 6 Months but going to try same where as I try to contact the hotel with no luck. Looking forward to hear from you as I did not expect this type of standards even from budget hotel

Good Morning,

I recently spent 4 days in your Days Inn Coventry from the 11th - 14th June. Unfortunately I found the hotel room standard not up to standard.

In the room there were two windows one of which did not shut, luckily the weather was quite warm for the majority of the week, however on the last evening it was nippy and unable to shut the window I woke up very cold.

Also the shower head did not fit, and so had to be held during the course of showering. This was most disappointing as the last thing I wanted to do after spending an day in lectures was to have to hold a shower head whilst showing. This is a very basic item and I think needs to be dealt with by the hotel as a matter of urgency. I find it extraordinary that you would have a gym in a hotel where there are shower heads that cant even remain upright.

I have photographic evidence and video evidence of both of these items should you wish to see them.
I also found the cleanliness of the room to be somewhat desired, however that was not my main concern.

This was my first experience of a days inn hotel and I think possibly my last. Which is disappointing for a company of your size.

Kindest Regards
Kate O'Loughlin

June 8th 2018, my husband and I and two children stayed 1 night @ the Pinehurst, North Carolina inn and conference center. We got two rooms #135 and #133. In the middle of the night about 2 am I awoke. The AC was very loud and there were people arguing outside. I saw a small brown bug about the size of a watermelon scurry on the night stand. I smooshed it thinking it was a cockroach but bright red blood gushed out. Then there was another smaller one and I squished it too and it also gushed and left a bright red stain. I thought that was weird I didn't know cockroaches had blood. i googled if cock . roaches have blood and it said no but sometime a pregnant roach has an orange sack so I thought maybe that's what it was. I mentioned it to the front desk lady checking us out that I thought room #135 had roaches, she said they had just had an exterminator there 2 days prior and that it shouldn't be a problem anymore. We were leaving so it didn't matter much I was doing them a favor by letting them know, I thought. Later that day my husband started developing welts on his arms and we thought maybe he was allergic to something. As the day progressed I started developing a couple of small red bumps and we started to wonder what was going on, the next day his were large itchy welts all over his arms, hands, wrists, legs, back. and mine were a cluster of red itchy welts all over my upper arms, later they spread to my chest, and wrists and a few on my face. Our son got them on his back and a few on his arm and some on his face, and out daughter who stayed most of the time in room #133 only got a couple small spots. We were traveling from Utah and still had two more days in NC. We spent the rest of the time during our travel suffering and buying ($$)anything we could find to alleviate the itching and ulcerating and cleaning out luggage and clothes afraid to spread the bugs. When we got home we continued to try to find relief and paranoid of still having them on us. We had to go to work with with itching and welts. I tried covering my arms with make-up as i am a dental hygienist and didn't want to look like a drug addict with all these sores. I called and complained and was told to call the manager back fro 10am-2pm, and then I called and was told she wasn't there, but the lady I . had told about the cock roaches was there and said she remembered out conversation. she said sorry but the place had been exterminated 2 prior days before our stay and it shouldn't be a problem. I told her yes but they weren't cockroaches they were BEDBUGS and she asked if I googled it. I told her not WE GOT BITES ALL OVER OUR BODIES! and they itch and they are horrible and I am not a suing person but I sure hope they don't let this happen to another family. She said it won't it will be taken care of and offered nothing else to even begin to make things right.
She seemed un-impressed by my complaints and didn't seem to care about anything my family was going through. Almost as if she thought we were making it up, but WE HAVE PICTURES and now i am angry at her lack of empathy and expressed very little concern for what my family had been put through. Today is June 14th 2018 and my welts are bigger and itchier and still a problem! I thought I was being nice to let her know what it was she had as it is bad for business to be infesting people with bed bugs but her attitude was really just upsetting.

I made reservations for one night stay on June 13, 2018. It was for a wheelchair accessible room. I specifically told the person taking the reservation that my husband was a bilateral amputee. I provided my credit card information to pay for the room. We left California at 8:30 am. When we passed through Tucson Arizona I received a phone call from Michael at the Days Inn in Deming, New Mexico. He told me they had overbooked and the room we had reserved was given to someone else. He offered a room that was not handicap accessible.

When I complained and said I had reserved that room and it was available when I reserved it I also reiterated that my husband has no legs. I was told there was nothing he could do and suggested I speak with the manager. However the manager had left for the day. He called the manager for me right then . When he came back he told me the manager said the road m was given away and there was nothing that could be done. I told Michael a room that could not accommodate my husband (a service-connected veteran by the way) was unacceptable. I subsequently cancelled our reservation for our return stay on June 18, 2018.

I don't know if it is your policy to overbook rooms but if it is then you do not provide good customer service. We were in a car 7 hours from home trying to find a place to spend the night. That is unacceptable. Please imagine yourself in my husband's situation. We came extremely close to spending the night in our car at a rest stop.

Some needs to be done so this doesn't happen to anyone else. For us it won't because we won't step inside the Deming Says Inn.

I reserved a room on May 14th, 2018 for 2 separate nights, for June 7th to June 8th and then June 10th to June 11th, 2018. I Spoke to Kasandra who clearly quoted me $68 per night (which was on website) for 2 separate nights. I verified 3 times with her to make sure that's what it was, ($68 ea. night). She confirmed, and said she could only show the night of June 10th to June 11th on printout rather than do 2 separate printouts, why, I don't know, but when my daughter checked out the bill showed $137.55 inc. tax, for the first night of June 7th to June 8th, and that is why I canceled the second night of June 10th to 11th. Kasandra must not understand the meaning of 2 separate nights. I called your Hotel to reserve a room for my daughter because website showed $68 a night, otherwise I would have chosen another hotel. Plus when she checked out they wouldn't accept my credit card info because I wasn't with her, so her friend had to pay the charge. If this is how you do business, I will never use your facility again. Ann Archambo

I am requesting a refund regarding a recent reservation at the Days Inn in Lebanon, PA. My reservation was Saturday, June 9th. I booked this reservation on booking.com and was extremely disappointed in the state of the room we reserved. After checking in we proceeded to our room. Immediately upon arrival I told my kids not to put their luggage on the floor. The room was in bad shape. I proceeded to check things out and the balcony was covered in cigarette butts and a beer bottle was left from the prior guests. The towel rack was off the wall and currently sitting next to the sink. My daughter checked out the bathroom and stated she was not going to take her shoes off to get in the shower! The mirror over the sink had obvious stains on it and also was not clean. The chair to the desk was broken and had obvious stains all over it. There was notable mold on the caulk around the sliding door and the room smelled musty. We did not make ourselves comfortable and immediately went to the front desk and stated our concerns and then checked back out. I cannot on good conscience make a decision to stay in a room which was obviously not cleaned between guests nor well maintained. I am requesting a refund because overall this experience was unsatisfactory and we did not even stay.

We stayed at Days Inn Greenfield June 8th and 9th.
When we arrived Friday night there was a terrible odour in the room, room 209. We put the air on, thinking it was just a musty smell. My sister went to use the bathroom and realized the smell was someone used the toilet, had a bowel movement and didn't bother to flush. She tried to flush, but it was clogged and started rising, making the smell unbearable. We went to the front desk and asked for a different room. We moved down the hall to room 205. No bad odour in this room, but the fan in the bathroom did not work and the bathroom sink was real slow to empty.
When we checked out Sunday morning, we were not offered any form of a discount. The front desk clerk didn't even ask how our stay was.
We are looking for some sort of reimbursement for the inconvenience we experienced.
If we travel to that area again, I will not be staying at Days Inn Greenfield.

My wife (who had a stroke 2 years ago and is in a wheelchair) and I just tried to do a trip to butte to visit my sister. We stayed the first night in spokane and then drove to butte. I reserved a handicap room with two beds for three nights but when we got there they didn't have one. We were forced to stay in a regular (small) room. While trying to toilet herself she fell and I just barely managed to get her up off the floor. During the night she soiled herself and the bed. The next day we realized that we would have to go home. I told the desk and they assured me that everything was fine. About an hour ago I got an email from the company we made the reservations with and they said days inn wyndham in butte, montana would not refund any of our money, even though we were at least giving them more than 24 hours notice for the last (3rd) day. So, if you are going to be traveling this summer, remember days inn and wyndham are now only looking out for themselves and not their customers. We should have gone to the hospital after the fall and sued the [censored]. Then to top it off, one hour before we left our tiny chihuahua got out of my sister's yard! They found him (after we left) and we are working to get him home. What a trip...

First i checked in and i was going to pay with cash i needed a room down stairs they claim they didnt have one king size so they gave me a double bed that I didnt ask for that smell like weed when i ask for my money back a kingsize room appears out of the blue get in the room no towels and no exhaust fan in bathroom this was the worst stay ever and on stop of that if you live locally you cant get a bottom floor without a credit card smh

I staid at your hotel Sheffield South for three nights, the 26th, 27th and 28th of May. Room 102. We found the whole building needs refurbishing, the stairs were dirty and damaged, the carpets and paint work to be redone. Our bathroom was very dated and therefore looked dirty and tired. The most negative part though was the beds. We could feel all the springs in them, but most of all, the base of my bed was so damaged that to call it destroyed is the least. It is just unbelievable that you actually charge customers for such a horrible stay. I attach photo of the bed. My full address is : Riccardo Rocchi, Casa Garello 2, Salice Terme, Italy.
Email : [protected]@gmail.com.