We met David Jeng the owner of David Image Studios and signed a contract to take pictures of our wedding. He requested that 85% of all payments be made within the first year of our engagement and 15% the day of the wedding or before. After paying him over $4, 000 for our package, everything was set for our wedding day. He did in fact show up for our wedding day and was great. Things went bad afterwards, he first was not able to provide us with the disc for our Wedding day, claiming he now does it through a portal website and so we went on and selected our package, then he gave us a time frame of 2 months to provide us with the edited and proof of our pictures as well as the album edits. Its been over 9 months and he is not returning calls or emails. We have now asked our friends to send us pictures and videos of our wedding day because we have nothing. I have tried to keep my emotions out of this complaint detail and only kept to the facts. I will leave the emotions for another time in another junction.
The complaint has been investigated and resolved to the customer’s satisfaction.
We were married in 2012 and have not received our wedding album and other items that were in our package. He will not respond to calls. I would not recommend David image studio as they are crooks who steal people's money and have no intent on providing the product to the costumer. This is stealing. I can't believe companies can get away with this
Not to mention his phone number is no longer in service.
My wife and I got married in 2010. We have not received our album to this day. This man is a ###.
Oh my - this isn't good news at all. Have you gone to the police?
He did our wedding in 2009...we did receive a disk with over 3000 images. And he managed to get our parent albums completed. After life getting g busy (two kids) I kept in touch with him about our bridal album. Despite having done all the work to pick pictures for our bridal album he is now not responding to emails or phone calls. In the fall of 2013 he emailed to say there were family health issues but he would have the album ready by xmas. We are now a year later and not a word from him.
Can you please explain what you mean by you tried to sue him and didn't get anywhere. We're in a similar situation - sadly.
I really feel for you. We got married in 2008 and are still waiting for our wedding video. We tried to sue him but it did not go anywhere. All the best of luck.