The complaint has been investigated and
resolved to the customer's satisfactionResolved David Baron of Super Dog — Dog Training
resolved to the customer's satisfaction
We paid the $1, 200 for our 3 dogs to be trained. This was supposed to include ANY and ALL follow up problems that may arise with the dogs post training. About a year later, there was a huge behavior problem with one of our 3 dogs. He really regressed. We were in desperate need for Dave to help us, as this is what we PAID FOR and what was in our CONTRACT. However, he totally ignored all of our emails and even UN friended us on facebook when we messaged him asking for him to contact us/help us. Be clear, he ASKED us to post a positive review on his website as soon as the training ended (ours is the one that starts w/ something to the effect of “we have 3 very large, bad dogs””)~ and we did, and now we wish we could take it down, but of course we cannot. We know there are a number of good trainers here in Sacramento that we had to choose from, unfortunately, we chose one that did not follow up on his promises/contract to be there for us IF/WHEN there were future issues. We are now working with another trainer for our one dog that reverted back. We love our new trainer, and wish we would’ve saved the money and just gone to him to begin with (b/c he is much cheaper and has the same philosophies/ teaching techniques).