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Daraz.pk Customer Service Phone, Email, Contacts

Daraz.pk
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1.1 572 Reviews
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Daraz.pk complaints 565

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4:47 am EST
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Daraz.pk Product

i have given an order of skeleton watch in from your website in photo it is different and they sent me different which i does not want and it belt is very low quality and its dail is also so small i want to exchange or return it plz and if i return or exchange i have to send this watch to you and send me voucher number so i can buy the new watch
my order number is [protected]
thanks

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6:15 am EDT

Daraz.pk Product not delivered

Hi
I purchased a mobile phone online. Payment was deducted and order could not be placed. I contacted daraz and they said new order will be automatically placed and product will be delivered. I have not got the product and no updates from daraz.
Ticket generated by Daraz for my issue is 1982735. I was told on 29-Sep-2017 that my issue will be resolved soon through an email from [protected]@daraz.pk but I'm still waiting.

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5:22 am EDT
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Daraz.pk samsung 48" led tv - payment done, order still not placed and no response from daraz. pk

Dear Board,

I had purchased a Samsung 48 Inch LED TV from daraz.pk on the 2nd of Oct-17 and my payment has also been done but there is no update from daraz and i have been following up with daraz helpline customer service to get the issue resolved but there is no response at all over the query neither has it been resolved. I found the service very pathetic and fraudulent as they are just lingering it on and despite several calls and emails my issue stands the same.

Kindly help me in this regard and my product delivered urgently.

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Pervaa
, PK
Oct 12, 2017 2:01 am EDT
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Such situation is really annoying, for the instant need I prefer to go physically. I am the owner of Informative Website

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1:31 am EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I have purchased a phone and a doll house from Daraz. Both of the things when received was completely different from the explained features. Phone has no 3G in it when i complaint they removed the advertisement and doll house was too small and damaged too. According to their so called return policy i returned the products very next day. they took a month in...

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8:12 am EST

Daraz.pk Defective products which don't works but just waste your money

I ordered first time from daraz.pk a hair brush straightener for my wife and was scared too from inside that i might get something else not what they show you on pictures even though i also seen many bad reviews against them online but the deal they had was very cheap as compared with the market so i took a chance and guess what? i was right. They not only sent me a defective piece but the used product which was repaired (as it shows the screws was with scratches and sides were like somebody opened it with screwdriver).

People please be aware not to buy any product from daraz.pk i have wasted my money for nothing on their scam website but you can save it by just keep yourself away from them.

Hope it will be helpful for you all.

Read full review of Daraz.pk and 643 comments
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Faisal Jamil
, US
Feb 07, 2022 12:59 pm EST

I ordered a carpet cleaner brushes 3 quantity! which one of the brush is broken. I asked the seller to return this one or change it the seller said i can't do that .He insulted me and told me to take a discount of Rs 20. I said What are you talking about? I have 400 loss one brush is broken. Kindly, change the or replace it. The seller said Its not available in both options. Please help me to reduce this loss. Next time I will not shopping with daraz.I will never do it, I will never do it and I will never shopping with daraz

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esha farooq
, US
Feb 02, 2020 1:41 am EST

I ordered cover Fx drop liquid highlighter 15ml in celestial color but the seller provided me in candlelight color without informing me about this so that I can change or select any other option when I received parcel the details were given of the same color I ordered when it was opened there was a different product. Seller should send celestial

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Kamran Masood
, PK
Jan 12, 2020 1:11 am EST

My order all charges including delivery are 184 but the delivery man ask 200rupz it's not good thing he iz lair 😡

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Embroz Syed
, US
Jan 01, 2020 1:36 pm EST

I order 1 Child Dressing table but l received incomplete set. Kindly consider because is second time like this. I received. Thanks.

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Faisal yaseen
, PK
Dec 25, 2019 4:26 pm EST

Dear sir,

I want to know the details of shopping done on 3rd-Dec-19, at around 12:30 to 01:00 am at night Through debit card # [protected].
Kindly provide me the complete details including the name of customer & address, contact #, where products have been delivered.
You cooperation will be highly appreciated.

Thank you

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naveed955
, PK
Dec 21, 2019 11:07 am EST
Verified customer This comment was posted by a verified customer. Learn more

Dear Sir,
I had ordered some stuff from Daraz.pk for my home use but i received the item broken.
I ask them to refund or do needful but no reply.
Order #[protected]

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waheedmalik67
, US
Dec 08, 2019 12:28 pm EST

AOA, I have just received Oximeter against my Order # [protected] and found it faulty having its clip/spring is displaced, not to hold finger properly/firmly so as to give correct reading. Kindly look into the matter and arrangement may kindly be for the replacement of the same accordingly.

Regards,

Waheed Malik
02.12.2019

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Abdulrehman ali
, PK
Dec 04, 2019 3:39 pm EST
Verified customer This comment was posted by a verified customer. Learn more

I wrote account holder name correct but iban code wrong so what is the step

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waheedmalik67
, US
Dec 02, 2019 5:49 am EST

Hope that he complaint be redressed at the earliest.

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waheedmalik67
, US
Dec 02, 2019 5:48 am EST

Service is good

About Daraz.pk

Daraz.pk is an online marketplace operating in Pakistan. It offers a diverse range of products including electronics, fashion, home appliances, and more. The platform provides services such as convenient home delivery, various payment options, and customer support. Users can browse and purchase items through their website or mobile app.

Daraz.pk Customer Reviews Overview

Daraz.pk is an online marketplace operating in Pakistan, offering a diverse range of products across various categories such as electronics, fashion, home appliances, and more. It serves as a platform for buyers to explore and purchase items from numerous vendors. Additionally, Daraz provides services like secure payment options, logistical support, and customer service to facilitate a smooth shopping experience. The platform also hosts regular sales events and offers a mobile app for convenient shopping on the go.
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Overview of Daraz.pk complaint handling

Daraz.pk reviews first appeared on Complaints Board on Feb 13, 2017. The latest review Mixed Experiences with Daraz PK was posted on Mar 29, 2024. The latest complaint muscletech nitro tech was resolved on Dec 07, 2019. Daraz.pk has an average consumer rating of 1 stars from 572 reviews. Daraz.pk has resolved 2 complaints.
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  1. Daraz.pk contacts

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    Viber / Nepal
    More phone numbers
  3. Daraz.pk emails
  4. Daraz.pk headquarters
    6/A, Executive Tower, Dolmen City, Block 4, Scheme № 5, Clifton, Karachi, Pakistan
  5. Daraz.pk social media
Daraz.pk Category
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