Dairy Queen
reviews and complaints

Dairy Queen Jefferson Texas waited 45 minutes still got the order wrong. Will not be ever going back to a dairy Queen.

Tasting like ice milk ! Had this problem at this location, several times before ! It's been good and creamy, until today..bought a quart to take home and it's icy, melted quickly, not creamy at all
We never have this issue at the conneaute, Ohio location. When we called the owner, he said this happens sometimes when the machine is not in use as often as in summer months. ..?

I will never return to Dairy Queen Globe Arizona because of extremely rude worker Aliah. This person was yelling arguing with me about a order I was to pick up. I advised her I was not there to argue I was only there to pick up my order. I felt threatened by this worker Aliah she acted like a little girl on the streets yelling arguing and became angry like a person wanting to fight. She was out of hand how she acted and I personally would never hire such an employee in my business. Once redoing my order a banana split and me returning home the order in which she threw together within seconds coming back to the window beginning to argue once more was not properly made. It was almost as bad as the one she was suppose to replace.

Every time I get a blizzard it sucks so bad I won't take my wife back for at least two or three months. I have a picture of the last one I bought about 30 minutes ago I'll send if you tell me where. Do the employees not realize if I spend 5 or 6 dollars on a blizzard I would like the ice cream to at least be colored. I ordered strawberry and chocolate just like the one Dairy Queen advertised last year but for some reason that is way too hard to figure out. This Miles City MT. Dairy Queen always well maybe not always 7 out of 10 at least. I have been to other Dairy Queen's and Braun's ice cream so I know what a good treat should taste like. All I ask is can you fix this store. It has sucked for as I can remember. If it was called Slick's ice cream shop then I would expect no management. So my blizzard was a little pink colored never seen any strawberries just pink no chocolate not even a little on the inside of the cup. I have a hot double cheeseburger hot onions rings by the time I get done going around the drive through again everything's gonna be cold. If I start [censored]ing at the window everything's cold ya so what do you do.

We went to the drive thru at the Dairy Queen in Nappanee on Thursday, April 30, 2020. I ordered 2 cheeseburgers, fries, and blizzards. When we got home we found that both burgers were burnt...very burnt. We chose not to return because it's a 20 minute drive. I took a picture of one of them, but both were burnt. We were very disappointed! We couldn't believe anyone could miss seeing how burnt they were and think it was ok to use them. I guess someone there doesn't want returning satisfied customers.

SURVERY FRAUD
I like to do the surveys ... one so owners can be informed of the quality service, food and more.
At DAIRY QUEEN they throw out your ticket or do not give you a survey 19 digit code.
What I do with the free dilly bar is give it out as a reward to a student, a homeless or hungry person, a woman with a few kids walking out of the abuse shelter parking lot, or a friend who is in rehab - it's a nice treat for her. I do this with other survey prize food as well. The problem is several Dairy Queens is they do not list or have a 19 digit code required to do the survey. This cheats not just me, but my community as well. It is disappointing & I feel not handing back a receipt or omitting the numbers is fraudulent in advertisement.
I think Dairy Queen owners need to be held accountable for false advertisement.
It's not really about the dilly bar but more so what that dilly bar is used for.
Sincerely,

Completely disappointed

I feel like a dumb*** for having to complain about something so trivial but our local Dairy Queen has decided to start charging for ranch dressing? They wasn't enough off the barbecue chicken strip basket that costs almost $10 for a 4 piece with a drink? But they now think it necessary to charge for something that is advertised with the item?! Yall need to come in and have a talk with the owners or somethin.

My daughter and I went to the Dairy Queen in Quesnel BC, Canada at 8:40 pm. They close here at 9pm. We live downtown, I worked late so we went there out of convenience.
We go to place our order and the young girl behind the till states that the grill is now closed and they no longer do food orders at that time.

Now I use to work at a fast food restaurant and we never turned anyone away 20 mins before closing because we had to clean the grill!
We cleaned that after closing.
And I'm only 40 years old so my work experience isn't that long ago!

We are currently sitting at McDonald's because they have never done this. They serve until the last second.

5002 GREENWOOD DR
Corpus Christi, TX
78416-1328
1/28/2020
I called already but i want to make sure you all know here as well. There is a front worker who works cashier asking elderly people for money i dont think i need to have his name because the Director Mike should have that already. Giving sob stories about his mother needs coffee and he needs hes medicines. He works with you all. You pay him, he should not be asking customers for this handout. I hope it gets resolved or i will continue to pursue the issue. Thank you

I bought a blizzard kit kat and blizzard peppero almond large sizes.when i paid there was No official receipt given in the store. Also, the blizzard peppero almond flavor P139.00 is more expensive than the other blizzard choice of P119.00.there was no messafe in the store indicating the price difference of each flavors.the store is locate at DQ marquee mall, angeles city, pampanga, Philippines.

Summer of 2019 the DQs in the omaha, council bluffs area switched product for the fries, onion rings and chicken. They are horrible, thoroughly flavorless. We usually stopped 2 times a month, but haven't been here for 6 months, due to the inferiority of the food. Decided to try again and we were again disappointed with our experience. We will not be coming back. You've lost a customer of 40 years.

On 12/28/19 at 6:31 p.m. we went to the DQ in Newark (F-0130 Tent 67, Svr 243 Svrck 21). We ordered our meal, found a table, and waited for our food. We waited 20 minutes for our food, it was cold. The employee that waited on us knew they were wrong as she couldn't apologize enough. I could understand a long wait had the place been busy, but that wasn't the case.

What should have happened is the food should have been remade and served to us.

I had gone to the DQ in Oshawa on Laval St to get my daughters birthday cake. I was 5 minutes early according to their hours sign posted o the door so decided to wait. Thinking the worker may be running late we waited a while longer until I saw someone inside and went to the door. The lady opened the door and said "Were open at 11 and closed it in my face. The sign said Christmas Eve 10:30 am open. Not impressed and will not be going back there again.

Waited in line with only 2 vehicles in front of me. 15 minutes later leaving with my biscuit and gravy dunkers - I reach into the bag to find they are cold and so was the gravy. I don't understand how not even the gravy was hot - not even warm. Very disappointed and frustrated.
12/17/2019 Time: 9:44AM
Order ID: AAA6SH4EAJB7
Store # 40572 9080 Dixie Highway Louisville, KY 40272
502-995-8275

I was accused of sexual harassment by another employee at the 1245 hwy 315 plains pa dairy queen. I was let go before any proper investigation was done. Honestly im appalled at how this went about. Especially being that said worker was touching me inappropriate. And my text was not for him it was accidentally sent to wrong contact... I am going to fight this matter because this slander to my name as well as defamation to my character..

I went through dairy Queen tonight and they gave me my chicken strip basket and instead of gravy they put a ranch where the gravy should go to try and make me not notice! I only wanted the basket for the gravy mainly so I was pissed. Ruined my night so thanks DQ for the lazy and unfriendly staff that prepared my food. I will most likely not eat here again unless I get my complaint dealt with. Dairy Queen in Saint Albans, WV ! Pathetic.

to whom it may concern unfortunately today we went to your location on 51st avenue and baseline we were treated with disrespect because of the way we are paying . We are coin collectors and we had some ROLLED in the coin rolls . Total was 18 we gave them two rolls of quarters (20) the shift lead Rene said, " we don't take change like this dont you carry cash ?" I was offended and replied back with "how would your manager fill about you refusing to serve us and take our money?". He said "well I don't know where it came from so I really don't care." At that point my husband said "just count the change please and will b on our way." Your employees not only disrespeced us but they also laughed at us. We took out our food still in shock with they way we were treated only to get home and find had a it we were given the wrong order. (No other customers were in the building)Went back and Rene started laughing because he knew what him and the other employees had done. That's why they didn't give us the receipt the first time. Nor did they want to give us the district managers phone number . He did no apologies for the mistake or offer anything in return for the way we were treated. I can not believe your company would hire such rude disgusting people to represent your restaurant. . Also we will never return to this place again nor will my company I work for will do business with your restaurant again. I will be on social media and use every other channels to get this out. With Sonic across the street McDonald's and Carl's Jr, panda Express all in this outlet, you restaurant is always empty I now see why.

Sandra .

Very disappointed with this location, my meal had very little fries I could see though them in the "pile" in my box, I didn't get enough chicken strips in one of them either.
Another issue was when I order TWO large blizzards, that's a lot of money, when i order something i expect it to be what i ordered, mine were not, at first glance i believed them to be, but found out i was very wrong once home. I commented to the cashier once she put them in the try that she didn't flip them, she laughed, flipped ONE and then pushed my things my way.
What is the point on having promises to your costomers when your cashiers laugh at the costomers when they comment . I believe I should have revived two free blizzards as she didn't follow though with the rules. The worst part was the manager was right there and did nothing.
I do not have much money, this was a spur of the moment celebration thing and am extremely disappointed in it all.
This was a terrible experience, I spent a lot of money and it was a waste.