DailySale.com
reviews and complaints

I made an order i would like to cancel.

I ordered Apple Watches for my kids for Christmas from this site. I ordered them in October because I was afraid with COVID not being able to get them in time, and I tested them out when I first got them and they appeared to be fine. Then my kids opened them and wore them Christmas day, and they wouldn't hold a charge. We tried all different settings and no matter what we did, the watch would not hold a charge for more than half a day. Then my son's watch finally died and wouldn't charge at all. We requested that they be returned/exchanged/refunded, but denied because it was more than 30 days, even though they were purchased as gifts and were not used until Christmas. We tried to explain the situation, but DailySale.com held to their 30-day return policy. DO NOT BUY CHRISTMAS GIFTS HERE! And if you do, you better make sure they work perfectly because after 30 days from the date of purchase, you are STUCK with it. I will NEVER buy from this company again! Horrible customer service.

Received phone. Looked good. Transfered info from old phone to new one. Put in sim card. Phone asked for a code. Got in touch with carrier. They said phone was locked. Emailed dailysales. They assured me phone was unlocked, with what i now believe to be an automated response. It also had the info about returns/refunds at the bottom of the email. There was no offer to help me with the issue, just return it. Why would they be so quick to offer returns/refunds if they were so sure the phone was unlocked? unless, by reading the complaints, they have no intentions of refunding my money. Got in touch with samsung. They said phone was locked to cricket prepaid. Contacted cricket. They would not give me info or unlock phone without old phone #, acc. # & pin #. Emailed dailysales again asking for info on how to get phone unlocked. No answer after several attemps. Returning phone for reund. Update later.

The item was paid for and apparently shipped 12/17/21. I was given an estimated delivery date of 12/23/21. The item was a Christmas present. It never arrived. I tracked the shipment via the UPS tracking number they gave me and the info stopped as of 12/22/21 where it supposedly was "enroute to USPS." I spoke with our local post office and the gentleman used the tracking number to say the USPS never received the item. (The tracking number is one used that indicates that UPS would deliver the item to our local post office and the post office would deliver the item.) I contacted the company on 12/30/21 to inquire where the phone was, and they said they would look into it. I have heard nothing from them since (it is now 1/4/21). I contacted UPS and the rep there stated the package was scanned as delivered to my home 12/31/21, but this makes no sense as it was marked to be delivered to the post office and the post office does not have it. We also have security cameras, so we would know if a package was delivered on that day (only a package from Shutterfly). So now I am without money without phone, and no one seems to know what's going on.

didnt recived all the products I order

A silver samsung computer laptop bought in November 2021. I received it and the plug did not fit the computer and therefore, the computer did not work. I sent it back with a letter inside saying what happened and I would like a refund. They said the computer didn't come to them and they would not refund my money, Then, I had ordered a wireless mouse and and it came to me with the package opened with the wireless piece missing,
This company should be reported to the Better Business Bureau, They send defective items and then won't refund your money.
Mary C. Foley

Order # is ... E1769236-1 I have not received my order yet. It is a long, navy, zippered sweatshirt/jacket. However, I did receive order #[protected]. Waiting to hear from you. My name is Eunice Jones. I would like to thank you for resolving the problem I had on a prior order...#1769236. It was handled very proficiently. I would recommend "DailySale " to my friends and family, letting them know your company can be trusted, and you are credible

I have been trying to contact Dailysale for a return address. I have been sending numerous emails and messages but no one have answered me. All I get are automatic answers that my question was submitted and someone will contact. It's been a week and I'm still waiting for help. This is the worst customer service ever. But I'm the fool because it has happened to me before. I had the same problem and I ended paying for something I could use. I believe I filed a complaint once before and nothing happened. Maybe I'll get lucky this time. This is the worst customer service.

These people sold me a piece of garbage and they never sent me a purchase email nor tracking so I did a chargeback.. Finally weeks later the computer shows up, looks like a child drew on it with a mark/knife.

They ended up winning the charge back... The whole time I was trying to contact them and no one ever said anything. I even paid the "$20" more to be able to return it...

Well... They waited literally almost 2 months before I was able to get a hold of them.. Then they said their hands were "tied".

I think this company should have a class action lawsuit put on them for the abuse of their customers... After reading some reviews I notice this happens a lot.

I ordered my cell phones 6 days ago, Oct 28th. I received a tracking number yet when I contact UPS they still have no product to ship to me. They told me they made a shipping label Sunday and here it is Wednesday and still nothing. The company website says products ship within 24-48 hours of being ordered. Well, that's not the case.
Then the website doesn't give you an option to even cancel your order. It says returns then says it will charge you to return it!
I am extremely angry and want my money back. I spent a lot of money for 2 phones and if I'm this disappointed already I can only imagine.
Please help me get this taken are of. The order number is 1796055.
The email used is [protected]@protonmail.com

Purchased an 18" gold chain on Dailysale as a gift.
Sadly, it broke the first time it was used.
A pic is included below showing the broken necklace
Dailysale refused a refund or exchange.
I requested that the Dailysale Customer Service rep escalate the request and reconsider the claim.
Again, Dailysale refused the request for a refund or exchange.

please send me the on i orded please call me at home, [protected], , i waited so long to get this. sam sung 17 inch crome, , ,

THANK YOU, , JACK QUARANTA

On 7/11/21, I purchased from Daily Sale Inc. a refurbished Apple MacBook Pro MD101LL/A CoreI5-8 GB RAM and 500 GB Hard Drive. I spent $479.11, which included 2 yr protection coverage with Clyde Insurance.
Instead, I received 7/15/21 the product with only 4 GB RAM.
The business requested that I return the item, giving me only a $104.90 refund or $114.90 in exchange. In addition, I had to pay all s & h costs. Needless to say, I did not do this and asked them again to send me the item I originally ordered, which was the 8 GB machine w/o any additional cost since I already paid for it. They, in turn, informed me they did not carry the 8 GB machine I originally ordered and what they clearly advertised and only had the 4 GB machine available. You will agree; this is definitely false advertising on their part. The company clearly refused to provide me with a full refund, even during the 30-day refund/exchange period. Bottom line, I will never do business with this company again and highly advise all of you reading this to avoid buying anything from Daily Sale Inc at all costs. This company is a sham and is fraudulent. They need to be shut down at once.

received = then found not usable on an Apple phone.
ONLY Samsung
Order #1614456-2
PLEASE (second request)
Send return authorization (2nd request).
SHELDON RUDIN
3302 AVERY COURT
SOMERSET, NEW JERSEY 08873

[protected]@aol.com

On Dec.22 2020 I ordered 2 heater jackets for gifts I ordered 4 x and 1 x adult size. The shipping is advertised as 2-5 days. I did nit get my package until day 50. I was not aware that the products were overseas. I have emailed the company over and over for a refund before and after I got the products, The website states 30 day money back guarantee. I was told they have no control over mail. I understand that but they advertise as if they can, So they are committing fraud. I had a party for 2 male family members with over 100 people there. I did not have the gifts for the 2 guys I was so ashamed I felt so embarrassed. Then when I finally get the jackets they are lucky to be a boys small. Then I was told to start a return I work 12 hours plus a day I do not have time to worry with this, I leave before the Post office opens and get home after they close. I am so upset by this I have had panic attacks because of this. I think this company should triple my money back . Help

I received the 1xGGL.CHROMECAST-ULTRA today without any instructions, paperwork of any kind. I have questions about it's installation. What's the reason for that?

This iPad was left at door. It was in a flimsy box and the item was totally broken.
I paid $236.89 ... and I must return it as it was improperly packaged and smashed.
Daily Sale does Not answer the phone.
Email was sent a few times. No answer.

They claim great customer service...there is NO Customer Service !

David Parrillo
243 Lost Nation Road
E. Fairfield, Vermont 05448
[protected]

i ordered an iRobot roomba-665 SGSEA/070388 for a Christmas gift for my sister opened it up and it doesn't have battery tab and it 'won't charge up and the green light keeps flashing. i wrote them and they won't answer me. i want a 'refund' so i can go to a better place with working appliances that are good. i can't afford to waste money. they should be honest Elizabet5h Fitch 100 South Harrisburg ST. Steelton, PA 17113 [protected]@yahoo.com