DailySale.com
reviews and complaints

I have sent several emails and online text messages to their customer support contact. I haven't received any response and it's been 4 days! I'm am furious and want to cancel my order however, I have no way to contact them besides the email listed on the website (they obviously don't check. Here is a copy of my last email sent to customer support earlier today:

This is my final attempt to contact you. I have sent several messages to your customer support team requesting shipment information for order #1526305. I haven't received any response which leads me to believe this order is fraudulent! You basically stole $241!
I am furious at the lack of support or response from your company. I will be submitting a claim for a refund along with a report to the Better Business Bureau.

When I click on "unsubscribe", the next screen asks for my email address and only offers a "subscribe to our daily newsletter" option.

I bought refurbished item but I received very dirty and chipped heavy used item so I emailed them numerous times regarding return and refund. However, they never reply me.
Also I tried to return process but it needs to $5.00 shipping fee deduction.
I want full refund because it is totally different with their descriptions.
I'm really disappointed with buying at dailysale.com.

I have been trying to get a refund as these sheets were paid for in February, 2020, I keep getting emails saying it was delivered. The items delivered wee a wallet and spin brush head cleaner. Now they want shipping information which I do not have.
the sheets were shipped by Fed ex and are now showing a delivery date of may 26th.

Daily Sale says they were shipped by the post office no so. To file a claim with Fed Ex the shipper has to file the claim and they will not do so.
I have a shipment number of [protected] for Order [protected] And the tracking number is 1Z4F511RYW97121218 now via the post office. Please help

"Poor customer service / poor item quality / hard to return damaged items"
A D.
2/4/20
I ordered a laptop by mid December that was damaged when it arrived. It took 2 weeks for the RMA to provided via email (no phone support). After returning the laptop immediately and getting certified mail and confirmation (which I paid since they don't cover shipping even on damaged stuff), it took 1 month to get them to reimburse me. I chatted with customer service via their website and all they do is apologize and "I assure you someone will be contacting you soon". They don't contact the Returns group directly; they just send an email which is ridiculous! I will never buy from the scam of company in my life

I received junk that was supposed to be chrome books. In December 2019 I ordered 2 of them for my grandchildren as Christmas gifts. One would not turn on at all. The other had the lettered keypads falling off. They would not respond to any of my emails asking for an RMA so I could send them back for a refund. After emailing them multiple times with no response and posting on their Facebook page with no response I reached out to PayPal and opened a case against them. Thank goodness I paid with PayPal. They responded after I got PayPal involved. I finally got an email with the RMA and information on how to send back the products. It has now been 10 days since they received the merchandise back at their warehouse. I still don't have a refund nor confirmation that the refund is being processed. Tomorrow I will escalate this case through the PayPal resolution center and they can deal with these people.

I bought this as a Christmas present for my granddaughter. She used it once. The second time she used it the screen messed up. Colors were splotchy and faded in and out. We turned it off and turned it back on several times with the same result each time. She is not able to use it. I've never purchased anything from your sight before and do not think I want to try again. Please issue a refund.

I purchased a Chromebook from DailySale in Nov 2019. 1) The description clearly stated that it was a new computer & the condition listed it as brand new. I received a 2013 Chromebook that was very badly scratched with a trackpad that was extremely worn. 2) Even the packaging area of the item description said retail yet it was only wrapped in bubble wrap with no packaging whatsoever. 3) The item didn't even functioning properly. It ran VERY slowly and acted quirky. It has a message that it was no longer supported and couldn't be updated. Plus, the battery wouldn't even hold a charge. The only way to contact the company is through email, so you are at their mercy. I only received a return email after sending multiple requests and, suspiciously, only after mentioning that I had contacted my credit card company over the matter. Customer Service originally offered me a 20% refund in the form of a store credit which was nothing short of an insult considering the problems. I am, in the end, able to obtain a full refund - assuming it actually happens once they receive the item back. However, I feel very strongly that the company should have covered my return shipping since the item was not only misrepresented on the site but didn't even work! However, they refuse. They said that no matter the reason, return shipping is ALWAYS the customer's responsibility. In short, this has been a very bad experience, I ended up paying $12 (return shipping) for nothing but hassle and stress, and I will never buy from DailySale again.

Does this mean that I must contact AT&T and use them as a provider? I would like

to use a different Provider, is that possible?

Please advise me as what to do. I would like to use a different carrier if possible.

Thankyou. I am August Cirel My order # [protected] Shipped 8/23/2019

Please contact me by e-mail. [protected]@gmail.com

Would appreciate an reply as soon as possible. Thank you.

Dailysale cancelled my order so where is my money I want a refund that was supposed to be a gift for my daughter birthday the only money I had $79 now I can't get her anything? Her bday is September 14th only a few days away...if I don't get my refund I will be putting it everywhere that dailysale is a scam! I emailed them about my order and next thing I know it's cancelled and no refund! This is just great now my daughter gets no present for her birthday...nothing at all... Very disappointed

This is the worst place ever to order from. I will let me Facebook friends know not to get Involved with dailysale.com. I will never order again from dailysale.com. first of all you have to email them because they are to cheap to have a phone and a live person to talk to you they want you to email them. Even then it doesn't help. They take your money and dont give you a tracking number. You have no way of knowing where you package is or if you will get it. Their site locked me out after I ordered. My name is sheila James I ordered a smart watch, track it for me please and send me the tracking numbers. Thank you.

I ordered the item on line on the 1st of June 2019.
For some reason it took Amazon Pay until the 11th of Jun 2019 to process my payment method (Master credit card). I don't know why I was not notified Amazon has not processed this in order that I may have taken some action. 10 days seems to be an excess amount of time, for Amazon to have taken approval.

I have not received any information on shipping or invoice information by email. Nor have I have receive the product. I do understand what the delay was with Amazon Pay, and I am very anxious to receive this product.

In good faith I purchased the Samsung for $99.00. You have my money where is my merchandise. I looked at the cart and there is no computer. I see only 1 item BRAs. I did not order bras I ordered the Chromebook. If you don't get this straighted out by Monday I will join all the other people who have complaints. I really thought this was a reliable company.

Order # [protected] (may 17 2019) 6-pack cotton bras, 6 piece sheet set x2, opal earrings, outdoor led spotlights x3 order# [protected] (may 11 2019) smart home capture cam, callus remover did not recieve items requesting expected delivery date payment method visa xxxx-3661
Carol browarek
14 sullivan rd
Alden ny 14004
United states
[protected]@aol.com [protected] or [protected]

Does not accept the SIM that was put in by AT&T. It says it's not unlocked for that carrier. WTH? I thought I could put in any SIM from my carrier and have it connect to the carrier I've been using, which is the Vesta prepaid through AT&T. I paid too much, and am on a fixed income, so I'd rather not have something that doesn't work. The WiFi, etc. work, but not the phone. It would help to not have to carry separate devices, or be able to transfer the old phone info to the new one.

First of all there is no sim card

Second the Charger does not fit the round hole on the phone

The person who filled this order # [protected] signed his name on packing slip
as Ariosse either a J or G after the name.

Also this phone is suppose to be compatible With T Mobile and on the back case it states Verizon 4 G lte?

the order was placed 2/21/19 I received it today 3/7/19 they say they shipped 2/28/19

What do you do not for me I am so upset.
Marlene Lavango
This is not Good Customer Service this was my first time buying from Daily Sale

Ordered a pair of bluetooth ear buds. They were billed and paid by me credit card. Never received them and when I emailed them this is response I received. "we are sorry you are not pleased with your purchase please see return instructions below". The only problem is there is nothing to return and no invoice. Looking at their site there is no proof I even ordered it. I only have their charge on my credit card statement. I guess I must dispute with my credit card company. This is a bogus company ripping off the public. How can they continue to operate.

I am really disappointed in the lack of costumer service here, I received 20 motorola phones that turns out are used and refurbished!
No one is calling me back or emailing me and I need to RETURN them asap...this has cost me a lot of money and I am not happy at all!
[protected], [protected], [protected]-c, [protected], and [protected]
please send RMA's for all these orders to be returned, or I will be filing a report with the better business bureau...really tired of emailing your return department and I am really upset.

thank you,
Millie Saunders
[protected]
[protected]@aol.com