The complaint has been investigated and
resolved to the customer's satisfactionResolved CyberTube TV — Unauthorized charge to Phone Bill
resolved to the customer's satisfaction
Today I received this email from The CyberTube.tv team referring me to http://www.cybertube.tv/ The email states:
"We are sending this email to alert you that you are paying for an active membership to CyberTube.tv, which you signed up for a week ago. We want to make sure you make use of this service and start enjoying the internet video revolution immediately! To do so you need to login to your account and start utilizing our many tools and features."
In the email they also give me the password for the account, something no legitimate service ever does. My husband recently spent two or three months having a similar charge removed from our local bill. I do not know how they get the information unless it is from information provided to something like Google Profit complained about here months ago, or perhaps by finding my phone number on Facebook, where I do not subscribe to any applications and limit my access to information. I know, however, that I did not give out any information or subscribe to CyberTube because I love Netflix and have not considered anything similar.