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1.4 3342 Reviews

CVS Complaints Summary

283 Resolved
3043 Unresolved
Our verdict: If considering services from CVS with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
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CVS reviews & complaints 3342

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D
2:10 pm EDT

CVS unacceptable employee behavior

I sent my son to pick up my prescription while I was at work when I got home I noticed that they gave me two of the same prescriptions I had previously filled the same prescription a week or so earlier my doctor increased my dosage which called for a re-fill.

I personally sent a request to re-fill another prescription when I arrived at the store there was an extremely long line when I voiced my displeasure regarding the consistent errors in filling my prescriptions your employee got very disrespectful and stated "I am printing your label now I dont want to hear any of the other stuff if you want this filled" her manager was in an ears throw of the conversation and said nothing. I spoke with the store manager who assisted me by taking me to the Pharmacy manager who had to be prompted several times that I was waiting, at this point I had been in the store 40 minutes. When the manager came over I started to relate my issue to him and he says " lets resolve your issue with your medicine then we can talk never happened. I watched elderly customers wait in line for hours and many customers were turned away because of the wait times, at this point its an hour and 20 minutes. While in the store I got a text letting me know my order was ready and the same employee continued to fill and deliver orders before mine she was very disrespectful and I will never use the Pharmacy at that location again. The incident occurred 05-13-2019 at roughly 5:50pm I didnt leave the store until almost 7:45PM after a long day at work. it would most desirable if you got them some support they obviously cant keep up with the volume as the drive through was also packed and also have your employees learn common respect for there customers I was picking up Heart medicine and did not need that type of stress just because I expressed my discontent for having to come and request they fill my prescriptions correctly.

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C Sailor
, US
Apr 26, 2022 12:57 pm EDT

The worst CVS customer service and behavior by the pharmacy staff by far. The pharmacy techs need to be trained at good CVS branches, like the CVS in Mokena, to learn what good customer service means. Good employee behavior is the job of the manager, who at this CVS needs training as well.

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R
8:48 am EDT

CVS adhd meds

My grandson has ADHD and when his last refill came up CVS only had 20 of the 30 pills he needed. They said if they filled it be would lose the other 10. Usually a pharmacy just fills the remaining when it comes in. So his doctor wrote a script for the other 10 to cover it. They are refusing to fill it until the 29th. So he is at school today with no meds, which is a very big deal

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N
5:28 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

CVS prescription auto refill

I have repeatedly requested that they not auto refill my prescription drugs. Every 3 months I have to tell them again not to auto refill. They supposedly go into the system and take the auto refill off my prescriptions. Three months later, yep, all my prescriptions are auto refilled! They can't seem to get the hint or just blame it on their system but are too lazy to let someone above them know that their system is so freaking messed up that people are getting pissed and taking their business elsewhere! When I told the "pharmacist" that maybe she should let someone know the system is screwed up, I was told "I don't haffa (yes, haffa) do nuthin'." illiterates! Surely it can't be legal to refill a prescription that the customer has not requested to be refilled. How do they even know i'm still taking that medication? I even had a prescription archived (couldn't find a way to delete on the app) because I was no longer taking it. For 2 years, they kept texting me and asking me if I wanted it refilled. Really? Cvs = worst pharmacy ever!

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I
8:39 am EDT

CVS overnight pharmacy tech

If I could give no starts I would.. the lady that worked at the pharmacy last nights overnight shift Is racist. I went there to get insulin syringes, which is something I usually get there all time and I call ahead to make sure they have it. Well I called ahead and she did say she had it . When I drove to go get it and I walk up and tell her that I just called, she went and grabbed the item, scanned it, then pressed a button (probably to void the transaction) then she told me that the item doesn't show up on the inventory .meaning she cant give it to me because it wont charge . I told her to grab the same brand, but a different size and scan it.. it worked and I said for her to just scan it and I'll pay for it but I'll get the size I need instead. She said no.. shes playing with peoples health and my life depends on weather or not I am able to have this item. Just because she didnt want to sell it to me, she refused to sell it to me when it's against the law for her to have it in stock, in the store/pharmacy, but all of a sudden it's not showing up when shes scanning... I'll remind you that I come here once a week and buy the same exact item the same exact size I requested... this [censored] wants to play God for her 8 hour shift and deny people of what is their right to purchase. Horrible customer service . The pharmacy should be ashamed and embarrassed of hiring someone like her. I asked speak to a manager and she said I am the manager... then she quickly changed it and said "the manager isn't here" then why do they have this idiot working alone running the whole pharmacy? Shes a waste of human life and I hope one day she is in the same shoes as me and gets denied something she needs that is vital and detrimental to the point that she can die if she doesn't have it.. karma is a [censored]

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Update by isabel bryan
May 12, 2019 8:40 am EDT

This was the 24 hour cvs pharmacy in marina del Rey California

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E
12:25 pm EDT

CVS poor service, rude employees.

Date of this incident was 5/9/2019. This was the straw that broke the camel's back. After constant rude encounters with the pharmacy employees, waiting forever to pick up prescriptions and the list goes on, I decided that I don't have to put up with this anymore. I arrived to pick up a prescription for furosemide (water pill) and waited in a long. long line. When it was my turn I gave the clerk a GoodRx coupon and asked where the restroom was. She replied rudely that they don't have a public restroom (can you believe that?) but I could go next door to the grocery store. She had no idea what to do with my GoodRx coupon but told me to move to the next window where I waited and waited again. Eventually I was told they would call me back to the window. And eventually they did and told me the coupon wasn't good-I understand-But then I had to get back in an even longer line. Remember my prescription was for water pills. I will never go in that dirty, nasty store again. It should not take all afternoon to pick up a prescription. And next season I will use another drug company. Enough is enough. Most of the employees there appear to hate their jobs. Thank you.

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Update by Evelyn Sutphin
May 11, 2019 12:32 pm EDT

Just posted a complaint - have no idea if it was submitted or not. Poor setup for complaints. But I guess they get so many it is hard to get them all registered.

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M
2:34 pm EDT

CVS statement

Statement # [protected]
re: Michael Agnew
11831 Garden Circle East
Fishers, IN [protected]
[protected]@ 9825 E 116 prox., Fishers, IN
Balance owed - $20.70 Service on 12/18/2018/Rx#90184 generic Myfortic
Reason Stated - PTR - Patient Responsibility

Summary of situation: Allegedly owe for a part of Medicare Part "B" prescription
Statement only received - no invoice prior - no detail

Per Medicare EOB and Medicare Gap EOB (Anthem Bc Bs Plan F), the Medicare allowable was covered in full. I was given no invoice or details in any form. Please have 3rd Party furnish some billing detail.
Thank you,
Mike Agnew

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Update by Michael Agnew
May 10, 2019 2:36 pm EDT

Initial Notice of complaint or request for detail.

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M
1:35 pm EDT

CVS rx

CVS switched my meds by calling the doctor and saying I asked for a cheaper medication. I DID NOT ask for a cheaper medication. The old SWITCHEROO. Would be interested to see how often they are STILL doing this.

From the Beasley Allen website:
"The Big Switch
In December 2008, CVS Caremark paid $36.7 million to resolve allegations of Medicaid fraud in a lawsuit filed by Bernard Lisitza, a former CVS pharmacist who processed prescriptions, and the U.S. government, which investigated and joined the False Claims Act suit. Twenty-three states opted to join the lawsuit as well.

Mr. Lisitza and the U.S. alleged that CVS pharmacies switched Medicaid patients taking ranitidine, the generic form of the heartburn/stomach acid drug Zantac, from tablets to capsules to get more money from Medicaid, which sets maximum reimbursement rates for the tablet form of the drug but not for capsules."

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K
6:44 pm EDT

CVS cleanliness and pharmacy

I live in st. Clair, MI, where I get excellent service from CVS. We have recently started spending winters in Arcadia, FL, so I am getting my prescriptions there in the winter months. First off, the cleanliness of the pharmacy in Arcadia is awful ... pills laying all over the floor and on the counters; service is very, very slow. I've had to wait on the phone 45 minutes to inquire about a prescription. I saw information online regarding a Losartan recall while in Florida, and called CVS about it. I couldn't get a straight answer, so I kind of just forgot about it. We arrived back in Michigan in late April, and received a letter from CVS in May regarding the Losartan recall. I called the CVS pharmacist in Michigan about it and he said they already contacted all their customers affected, and I should call the Arcadia store. All this happened in less than 5 minutes. I contacted the Arcadia store, and she told me to bring them the letter and my prescription and they would look it up. I told them I was back in Michigan, so they told me to take it to my local CVS. I informed them that my CVS said to contact them. So, after going back and forth about options, she said the pharmacist would call me to get information when they weren't so busy. That was 2 days ago. I felt like they just wanted me to go away. I am really contemplating changing pharmacists. You guys may be big, but you still need to be clean and offer good customer service.

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Update by Karen Dellinger
May 07, 2019 6:46 pm EDT

Not sure this complaint has been entered.

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I
3:46 am EDT

CVS cvs multi-vitamins men's 50+ advanced

Not an complaint - Please pass this along to the proper department. I am a CVS North Windham, Maine, customer who is currently overseas. I brought with me Multi-Vitamins Men's 50+ Advanced tabs. Strangely, there are two different color tabs in the bottle: one pale blue and scored across the middle, the other slightly darker blue and un-scored. The two colors are about evenly divide in the 65 tab bottle. I have never gotten two different color medications/supplements in the same bottle. Is this normal for this product? I am nervous about taking both colors and have stuck to the scored one for no real reason. I tried to insert a photo but could not do it here.
Please advise.
Irwin Novak

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4:12 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

CVS improper tdap vaccine administration.

I'm a medical school graduate. I am currently in the US for potential observership opportunities In NY. As part of the paperwork for my observer-ship I was required to get the Tdap vaccination.

On 9th April 2019, I went to the 202 S. Highland Avenue Pharmacy, Ossining, NY. I was administered the vaccine on my right arm. The person who administered my vaccine was Okolica Hadassah.

She gave me the vaccine too high on the right deltoid. A few hours after the vaccine was administered I suffered immense shoulder pain to the point of not being able to move or sleep through the night. Over the next 48 hours my shoulder drooped further down. Even he slightest movements caused excruciating pain.

Today is 5th May 2019. It's nearly a month later and my shoulder still has a limited range of motion. Abduction, adduction, internal and external rotation of the joint is very painful. I cannot raise my arm over my head, I cannot reach behind me to fasten my bra strap. I still have to take pain killers to go about my day.

I am very distressed that this improper vaccine placement has caused permanent damage to my dominant arm. I lead an active lifestyle. I played basket ball for my high school and college teams. I represented my state at the rowing nationals.

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S
11:41 pm EDT

CVS new prescriptions changed

I went to my Doctor yesterday on the 1st of May, a pain management Doctors office. My pain has worsened after 3 MAJOR LUMBAR Surgeries and 3 cervical fusions prior to that. The most recent surgery was November 29, 2018. The point is my Doctor or Nurse Practitioner in this case changed my meds from four 10 mg. Oxycondone to three 15 mg. Oxycondone, only increasing by 5 mg. Per day. The month prior I was taking six 10 mg. Oxycondone per day so difficult to change. My prescription for ER morphine was also changed from three 15 mg. Per day to two 30 mg. Jessica the pharmacist at 2788 Murfreesboro Rd, Antioch TN 37211 said she didn't feel comfortable filling it but put me off twice having me call back. I had NO Oxycodine on hand and was up all night. I'm sorry if my Doctor felt it needed changing it shouldn't be up to the pharmacist to dispute. I called again today with a young man pharmacist to had a voicemail from my Doctor yelling him to fill it but after 12 Noon today nothing was done. I use a walker and can't even stand straight I'm in so much pain. I told my doctors office and they suggested I go to a different pharmacy. He then harassed me at the window when I got there disagreeing with me on everything. Your pharmacy is ridiculous. If they want to be in law enforcement then they should work there. I was going to move all my scripts from Walgreens there but not now. I told him today that I was done with the games!

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Update by Scorpio61
May 02, 2019 11:45 pm EDT

As of today they finally filled my oxycodine but not the morphine. Still not filled.

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S
7:37 pm EDT

CVS unethical behavior/poor customer service

My daughter left Urgent Care with a prescription for pain medication for a fractured tooth. We arrived at #CVSPharmacy Store #4151 a little bit after 8pm. The pharmacy tech whose name was Alex stated that he had to verify the prescription with the Urgent Care. He took my daughter's prescription and told us that he was unable to verify the prescription since the Urgent Care was closed, but it would be ready by the morning. We called in the morning three times. The first time we called they said they had no idea what was going on since my daughter's information had not been entered into the computer. they advised us to call back when Alex got there which was around noon. we call back at noon spoke with Alex and he stated that they didnt have the medication (Norco) in stock. The next time we called they said it was being processed. Each time we were treated poorly. They spoke to us with no respect or concern. They told us that we would get a text when it was ready. We never received the text so we went there at 3 pm. We asked to speak to the manager which didn't go anywhere. Then we ask to speak to the manager's manager with no resolve. The pharmacist then gave the prescription back and told us that they don't fill prescriptions that come from Urgent Care. For almost 24 hours she was in excruciating pain and they held her prescription. I called the 1-800 number for CVS and filed a complaint. I will be making a complaint to the State Board of Pharmacy.

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C
2:48 pm EDT

CVS photo

Store 4280 manager sean whitehead would not honor a coupon code for 15% off of photo books. I have purchased 8 books in 2 weeks. When I tried to make them online, I had alot of trouble because of the format I wanted. I want 8x10 one photo per page and it is difficult to manuever online, it never works out right so I went down to my local cvs store on hwy 524 cocoa fl. I told store manager about my troubles and about the coupon and he would not honor the coupon. There is a coupon available for 15% off of photo books from 1/1/2019 to 6/30/2019. Since I was having so much trouble online making my book, I thought for sure the store manager would help me and honor the coupon... But no! He was a total, for lack of a better word, a$#hole! He wasn't the least bit interested in making a customer happy and satisfied. A total loser with no personality, no training in customer relations, and no desire to make a customer leave the store satisfied and happy. He just didn't give a damn! Plain and simple... He acted like he could care less and it is obvious that he doesn't... I have been to other stores when I have had trouble online and they were always accomodating. I will never go there again! Do your company a favor and fire him!

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C
11:41 am EDT

CVS not filling full rx for insulin and having to wait 2 weeks for glucose meter + strips

My complaint is against 2 CVS pharmacies. The first unethical incident happened at the CVS pharmacy in Auburndale, FL on Magnolia. This pharmacy would not fill my full 90 day RX for insulin pens, 12 pens stating their policy did not allow to open a 5 Insulin pen pack to give me the additional needed to fill my 90 day script, leaving me short 2 pens every script filled. So, in essence, I would be paying for a 90 day supply but only getting a 76 day supply. I did not agree and went to another CVS who agreed to split a package and gave me the full 90 day RX but they also advised their policy could change also about the opening of packs creating a partial pack.
My second complaint is that CVS advised me I had to get a new glucose blood testing meter per my insurance coverage and my current meter and strips, which I am very comfortable with are no longer covered. So I got a new script from my Doctor for the meter and strips and I gave it to the pharmacy and for two weeks now the CVS on Socrum Loop Rd in Lakeland, FL says they are too busy to fill the RX due to their policy and new computer.

I am being jerked around by CVS pharmacies since they give me a hassle about my diabetic needs, shorting on my insulin RX and making me wait for my glucose blood testing supplies unnecessarily. CVS is putting in cost saving measures that puts their customers health and well being in jeopardy. My insurance company, Blue Cross and Blue Shield uses this unethical, substandard company since they also want to save money.

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6:33 pm EDT

CVS extra long waits on telephone and medication refills

I have done business with CVS for years but I will either find a better place or start using another pharmacy. I have NEVER been left on hold for greater than twenty minutes anywhere! Nobody called me to say that they were out of my medication and once I was finally told I was not told that it could not be picked up until LATE the next day. My daughter also made two trips for me for this same prescription!

There were no other cars in the line for this pharmacy! It did not have any indication of being busy. This store needs evaluation and education about their lack of professionalism!

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R
4:12 pm EDT

CVS phone service when calling a cvs pharmacy

I am writing to register a complaint about how long it takes for the pharmacy to answer a call. This is not just a one time thing but happens everytime I call the pharmacy. The wait time for a call to be answered by the pharmacy is in excess of 20 minutes or more. I do not have 20 + minutes of time to wait for a call to be answered just to have a question answered by the pharmacy employees. This is an issue that needs to be addressed by cvs in a timely fashion. I have cigna as my health benifits privider and I am not offered a choice by them to choose another pharmacy to go to. I am saddled with cvs as my pharmacy for medication otherwise I would have gone somewhere else a long time ago. Please have a team investigate and fix the problem. I thank you.
Richard a. Lewis

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6:16 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

CVS pharmacy - northtowne lane, reno nv

I was attempting to transfer a prescription to this location from a walgreens. I did not have a choice but to transfer, our insurance is cvs/caremark and they will not cover it outside of a cvs location.

I walked in to transfer the prescription on wednesday 4/24/19 at 1pm approx., I gave them my insurance card and was told it would take 72 hours. Today is monday, 4/29/19, (so approx. 120 hours later). I have not gotten any indication to say it was ready. I called them to check on the status. I was told that they didn't have my insurance card and I would have to go by there yet again and the prescription was on hold for now. They "lost" the card information and couldn't be bothered to call me to get the issued resolved. I was not offered so much as an apology. Instead, I have to call them and then leave work to make an unnecessary trip there for something they were already were given. On top of that, they still have to order the drug, so more waiting.

After all this, the pharmacist calls me back to tell me that they refuse to fill my prescription (now cvs has it held hostage and it has four refills on it) because I hurt the feelings of the person who answered the phone. So now I have been without this medication for a week. Let me tell you how awesome that makes me feel, please read sarcasm.

It is very possible that maybe, just maybe, a simply apology would have gone a long way toward working out the situation before the customer loses their patience. May I suggest cvs implements that into their training programs immediately.

Thank you.

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K
3:05 pm EDT

CVS rx

We cant get anyone to answer the phone I needed to transfer a maint drug, my husband called drove into town 15 min drive went into the store still on hold.Last week on hold for 1 hr and recalled 4 times no one answers and drove back into town again, This is an ongoing problem.Why cant you get help.They don't wait on you thru drive thru why have it.My insurance is forcing me to use this because of the maint drug for my thyroid.You go in to pick up rx not ready its been days.my husband use to get a call its ready but anytime now you go get it its not ready.today my husband waiting to talk to someone so many people you didn't know who was next.people driving away from the drive thru no one to wait on them. Karen ayres [protected]

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12:35 pm EDT

CVS extra buck replacement

Recently I had several extra buck coupons that expired and I was told that I could not use them even though they hadjust expired on the previous day. Later I was told by another store that they should have been accepted since they were only 1 day past the printed date. I would like to know if it is possible to have these coupons replaced since they should have been accepted. I doactually have the coupons that were rejected and would be happy to send them in to verify. There are 4 of them totally $20. Please let me know if there is any sort of customer courtesy that you can offer. Thanks very much.

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6:30 am EDT

CVS overnight pharmacist tech maria h

This incompetent woman, "Maria H" working alone at the overnight Pharmacy in Silverlake, decided to go on a lunch break for 2 hours in the middle of the night. Nobody was working at the pharmacy. When she came back, my husband brought her my prescription that was written the previous day by my doctor. She apparently didn't know the date, so she told him it was too early and that it wouldn't be ready until the next day at 8 pm. She completely made up this time (prescriptions are not written for a particular hour). She was toxic, childish and assanine, and refused to tell us when someone else was coming in to relieve her.

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CVS Customer Reviews Overview

CVS is a popular online pharmacy that offers a wide range of products and services to its customers. The website has received numerous positive reviews from customers who have used its services. One of the most notable positive points of CVS is its user-friendly website, which makes it easy for customers to navigate and find what they are looking for. The website also offers a variety of products at competitive prices, which has been praised by many customers.

Another positive point of CVS is its customer service. The company has a dedicated team of customer service representatives who are available to assist customers with any questions or concerns they may have. Customers have praised the company for its quick response times and helpfulness.

CVS also offers a variety of services, including prescription refills, flu shots, and health screenings. Customers have praised the company for its convenience and accessibility, as many of these services can be done online or at one of the company's many locations.

Overall, CVS has received overwhelmingly positive reviews from customers who have used its services. The company's user-friendly website, competitive prices, and excellent customer service have made it a popular choice for those in need of pharmacy services.

CVS In-depth Review

Product Range and Availability:

CVS offers a wide variety of products, ranging from everyday essentials to specialty items. Whether you need household supplies, personal care products, or over-the-counter medications, CVS has you covered. They also carry a diverse range of brands and options, ensuring that customers can find their preferred products.

Store Layout and Organization:

Navigating a CVS store is a breeze, thanks to its well-organized layout. The shelves are clean and neatly arranged, making it easy to find what you're looking for. Clear signage and labeling further enhance the shopping experience, ensuring that customers can quickly locate the products they need.

Customer Service:

CVS prides itself on its friendly and helpful staff. The employees are always ready to assist customers with any inquiries or concerns they may have. Response times are prompt, ensuring that customers receive the assistance they need in a timely manner. The staff is also knowledgeable about the products they offer, providing valuable insights and recommendations.

Pricing and Discounts:

CVS offers competitive pricing compared to other retailers, making it a cost-effective choice for customers. Additionally, they frequently provide discounts and promotions on various products, allowing customers to save even more. CVS also offers loyalty programs and rewards for customers, further enhancing the value for money.

Online Shopping Experience:

CVS's website is user-friendly, making online shopping a breeze. Customers can easily navigate through the website, browse products, and place orders with ease. The availability of online ordering and delivery options adds convenience to the shopping experience. CVS ensures the accuracy and efficiency of order fulfillment, ensuring that customers receive their products in a timely manner.

Pharmacy Services:

CVS's pharmacy services are top-notch. They offer a wide range of prescription medications, ensuring that customers can conveniently fill their prescriptions. The pharmacy staff works efficiently to fill prescriptions accurately and promptly. The pharmacists are knowledgeable and professional, providing valuable guidance and information to customers.

Health and Wellness Services:

CVS goes beyond just offering products by providing a range of health and wellness services. They offer a diverse selection of health and wellness products, catering to various needs. Customers can also seek consultations or advice from healthcare professionals, ensuring that they receive personalized guidance. In-store clinics or services further enhance the accessibility of healthcare services.

Return and Refund Policy:

CVS has a clear and fair return policy, making it easy for customers to return products if needed. The process is hassle-free, ensuring a seamless experience for customers. Refunds or exchanges are processed in a timely manner, ensuring customer satisfaction.

Community Involvement:

CVS actively engages in local community initiatives and charities. They support healthcare-related causes, contributing to public health and wellness. Their involvement in the community showcases their commitment to making a positive impact beyond their business operations.

Overall Customer Satisfaction:

Based on customer feedback and experiences, CVS receives high ratings for its overall customer satisfaction. It stands out among similar businesses in the industry due to its extensive product range, competitive pricing, excellent customer service, and convenient services. While there is always room for improvement, CVS's strengths far outweigh any areas that may need enhancement.
How to file a complaint about CVS?

1. Log in or create an account: Ensure you are logged in to your ComplaintsBoard.com account. If you do not have an account, please register by providing the necessary information in the sign-up form.

2. Navigating to the complaint form: Once logged in, locate the 'File a Complaint' button situated at the top right corner of the website and click on it to access the complaint form.

3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with CVS. Make it specific and clear, such as "Incorrect Prescription Filled at CVS" or "Poor Customer Service at CVS Store #123".

4. Detailing the experience: In the complaint description, provide a detailed account of your experience. Include key areas such as:

  • The specific location or service (e.g., CVS pharmacy, in-store service, online order).
  • The date and time of the incident or issue.
  • A clear description of what happened, step by step.
  • Any interactions you had with CVS employees and their responses.
  • How you attempted to resolve the issue, including any communication with CVS customer service.
  • The outcome of your complaint or issue with CVS, if any.
  • The personal impact, such as inconvenience, financial loss, or health concerns.
Remember to be factual and avoid including unnecessary personal opinions or emotional language.

5. Attaching supporting documents: If you have any receipts, email correspondences, photos, or other documents that can support your complaint, attach them to the form. Do not include sensitive personal information like your Social Security number or credit card details.

6. Filling optional fields: Use the 'Claimed Loss' field to indicate any financial losses you have incurred due to the issue with CVS. In the 'Desired Outcome' field, specify what resolution you are seeking, such as a refund, an apology, or corrective action.

7. Review before submission: Carefully review your complaint for clarity, accuracy, and completeness. Ensure that all the information provided is correct and that your description clearly conveys the issue and your desired resolution.

8. Submission process: After reviewing your complaint, click the 'Submit' button to file your complaint against CVS on ComplaintsBoard.com.

9. Post-Submission Actions: Keep an eye on your complaint on ComplaintsBoard.com for any responses or updates. You may receive feedback from other users or even from CVS representatives, so it's important to regularly check the status of your complaint.

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CVS contacts

Phone numbers

+1 (800) 746-7287 +1 (888) 607-4287 More phone numbers

Website

cvs.com

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Use this comments board to leave complaints and reviews about CVS. Discuss the issues you have had with CVS and work with their customer service team to find a resolution.