CVS reviews and complaints 2
View all 3327 complaintsCVS - Corruption unequaled!!
Unfortunately, I have CVS insurance, because my employer won't go with an honest company for employes rx plan!
I've been having problems with them for the past two years, trying to get my rx's filled, and all they give me is grief, lies, and hate!
CVS #7453 on Coit Road and Park Road in Plano, TX is close to me, so I was getting my meds there until I was screamed at by a muslim [censored] pharmacist because she gave me the wrong prescription and refused to correct her mistake! So instead of being a professional about it, she started yelling at me "we don't give refunds"! So cvs stole my money and gave me somebody else's meds!
So then I checked if there were other places I could get my med besides cvs and I was told I could go anywhere and still be covered, so I switched all of my meds to the pharmacy at the grocery store I go to.
So I go up there today and they said they can't fill one of my rx's because cvs insurance claims they don't pay for it?! I've been getting this med there for over a year now, and they have always paid for it! Now i'm having to waste my time dealing with their lies, torment, and corruption yet again!
This company needs to be taken down!
CVS - inept, imbecile pharmacy staff
11/2/2019
Today I went to pick up a prescription, which I assumed was one of my usual ones. When I got home and took it out of the bag, I saw it was something I told them to remove from my account over six months ago! I took this stuff back and they refused to refund my money, telling me they couldn't take it back, that the dr. Called it in! Not only could they not be bothered to take this med off my account when I told them, they are now lying to me?!
I have not been to the dr.in months. My dr never prescribes anything unless I ask for it, or he tells me in advance that I need it. My dr. Also never changes my meds without contacting me prior to him sending in any prescription! And I know for a fact my dr. Took this med off my meds list at his office!
These inept imbeciles at cvs pharmacy apparently called my dr. About this prescription, which I told them to remove from my account months ago and apparently refused to do, so they took it upon themselves to get this med updated without my knowledge or permission!
Do not do business with cvs!
More than likely this is a scam set up by the pharmacy or the head pharmacist. They will purposely give someone the wrong prescription in hopes the customer wont notice until after they have already paid for it. They usually will get people with smaller amounts, like something under $30, hopeing they wont give a damn and not even bother with it, so the pharmacy either "puffs up" sales to get their quotas up, or they pocket the money and write it off as you got your "refund".
The person running the pharmacy has to be very well trained at theft in order to get away with something like this, since hardly anybody pays cash anymore.
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