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CVS Pharmacy / CVS Health Customer Care Service

CVS Pharmacy Corporation

CVS Corporation, Customer Relations, One CVS Drive
Rhode Island
United States - 02895

Customer Support Phone Numbers

+1 800 746 7287(Customer Service) 26 9
+1 888 607 4287(CVS.com® and Mobile) 7 2
+1 866 389 2727(MinuteClinic) 3 3
Web: cvs.com

CVS Pharmacy / CVS Health Complaints & Reviews

CVS Pharmacy / CVS Health / pharmacy

S Vaughn on Oct 18, 2017
Store 9572. Pharmacist name Jisung Hwang. Month after month this pharmacist does not fill my prescriptions as promised. It was promised for yesterday but when I went to pick up today I was told that she"forgot". This is old and tired. Nothing but excuses from this crappy store. Thi...

CVS Pharmacy / CVS Health / retail discounts @ checkout

JoGlatt on Oct 18, 2017
On 10-8-17 my husband and I shopped in the front of the CVS store at the 135th St store in Overland Park, KS. We had coupon savings offers that were 30% and $10 off. After scanning my card I was told the discounts were not valid for us because the #s did not match. Evidently we have card...

CVS Pharmacy / CVS Health / pharmacy

Karin Reyes on Oct 17, 2017
I just came from the hospital and the first cvs I went to at 2 in the morning told me they only had 2 of the 3 medications that I needed. And it was the only 24 hr cvs in my area so I had to wait until the next day to go to the other cvs because it’s not 24 hrs. The next day I go and...

CVS Pharmacy / CVS Health / store #8880 rx department; unprofessional service

VatiVati on Oct 17, 2017
Client Card8553. I came to the pharmacy department (Store 8880) right from my doctor's office on 10/17/2017 at 3:40 to fill in my prescription. Didn't feel well at all. My prescription got processed and I was told to come back in a half of an hour. It didn't make sense for me to go home so...

CVS Pharmacy / CVS Health / change prescription status from active to inactive to new prescription from 3 refills to 2 when status was changed without customer authorization

rnweir on Oct 14, 2017
A company representative from CVS pharmacy contacted me about not picking up one of my medications. That it had been over a month since I ordered. I was confused by the phone call being that I had been in the pharmacy (Store #9149) multiple times during the month, if any medication was on...

CVS Pharmacy / CVS Health / rude manager

Marigaye Guidry on Oct 14, 2017
Today, me and my mother went in the Vicksburg, MS CVS. We were trying o get coupons from the machine, and neither of our phone numbers would work. Asked the cashier, and the manager, who was sitting on the counter at checkout, what was the issue and apparently someone used our number...

CVS Pharmacy / CVS Health / pharmacy

Yomaira on Oct 13, 2017
Bad serviceI was attended with attitudes and bad things I got really bad service I really was surprised how they treat the patient After leaving the store call on the phone that I have no medication and I hung up the phone on 4 occasions Me atendieron con actitudes y malascrianzas me dieron...

CVS / pharmacist

Laura Ann Canonico on Oct 11, 2017
I went to ask the pharmacist a question, what I should give my 3 yr old son. She was so cold and rude from the minute she walked up to the counter. She came around the counter and looked me up and down. I said "is everything ok?" She responded, yes I'm just (she mumbled something). She...

CVS Pharmacy / CVS Health / lack of information regarding store closure

Kilgoretr on Oct 11, 2017
My name is Tim Kilgore and I live in Orange, CA. We had a 7000 acre brushfire and my regular CVS Store located at 4040 East Chapman Ave, Orange, CA closed some time Monday afternoon or early evening I think because they were in the prepare-to-evacuate zone. In any case, my daughter stopped...

CVS Pharmacy / CVS Health / an employee at the pharmacy named trevor robinson

Koko-Bunnyy DuPree on Oct 10, 2017
I was bringing my prescription in to get filled and this employee was disgustingly nasty rude and extremely confrontational towards myself and other customers along side his manager the pharmacist. Wow totally rude and disrespectful he told me I have the wrong bit$$$!! The pharmacist asked...

CVS Pharmacy / CVS Health / customer service

Rfrench312@gmail on Oct 10, 2017
I went into the store to buy a money order of 140 dollars. The cashier was very friendly. I was unaware I needed an Id to make a money order. We got help from a manager who verified I needed an ID. Not a big issue because I love close. However, the manager have me a dirty look and said I...

CVS Pharmacy / CVS Health / unethical practices, thoughtless and selfish behavior nj store #3759

Randall Smedley Sr. on Oct 7, 2017
10-17-2017 My wife after having BOTH knees replaced is instructed to take pain meds every 4 hours. Dropped off a script at approximately 1:00 pm at the Swedesboro NJ store #3759 using the drive through option. After getting her home then to physical therapy and back home it was almost 6:00...

CVS Pharmacy / CVS Health / poor service from cashier

LoriD529 on Oct 7, 2017
10/7/17 2:55pm CVS Store #7670 Cashier: Ana #1464402 Reg # 03 My extra care card # ends with 6415 I waited at the counter for an unusual amount of time. While I was scanning the store for an employee, Ana saw me and seemed to duck back down the isle, but realizing I saw her, came to the...

CVS Pharmacy / CVS Health / dishonest pharmacist & race discrimination

Min Hui Woodall on Oct 5, 2017
My name is Min Hui Woodall, an Asian American and a proud American citizen. I am living in Jonesboro, Georgia. On September 22nd I had a paper prescription of 30 pills of FIOICET (BUT/APAP/CAF 50-300-40mg) for my serious headache (migraine) and also have 1 refill (30 pills) after that. I...

CVS Pharmacy / CVS Health / customer service

carlos ajesola on Oct 5, 2017
i went to the CVS pharmacy in South Plainfield Nj located on Oaktree Rd and experience the worst customer service ever . The indian lady (middle aged) who rudely partially attended me lacked the fundamentals of social interaction. This lady took my prescription n placed me into...

CVS Pharmacy / CVS Health / prescription filling

Frustrated customer 1993 on Oct 4, 2017
After having the same prescriptions filled for over a year I received a call where the pharmacist rudely told me that they have a policy not to fill certain prescriptions from “outside the district”. Moreover, that this policy was instilled this month. My doctor is registered in NY state...

CVS Pharmacy / CVS Health / someone who works in the stores

Pipersmom91 on Oct 1, 2017
This lady is very rude to customers. She isn't friendly at all.. When dealing with public people you have to be nice. I went to the CVS on high st in millville NJ 08332. We went there around 810. The lady had blonde hair. Every time we go in there they aren't friendly and it's getting...

CVS Pharmacy / CVS Health / pharmacy did not inform that medication was not available, just said it was ordered.

g8idea on Sep 30, 2017
9/29/17: store #8843 I called in a refill prescription for Diclofenac. I received an automated voice message response a couple of hours later saying the drug had to be ordered. No time frames were provided. I called back around 7 pm to find out when the order would be in. The girl looked it...

CVS Pharmacy / CVS Health / three blunders for one prescription

ardee00 on Sep 29, 2017
Doctor sent urgent antibiotic prescription to CVS Pharmacy. 100 minutes later, no evidence of it online. A call to the pharmacy proved they didn't have it. They were asked to call the doctor's office, which they did. Patient kept refreshing the CVS prescription-status web page but it never...

CVS Pharmacy / CVS Health / the incompetent & rude pharmacy staff

Yduj on Sep 27, 2017
9/27/17 I waited on hold for the pharmacy for 1/2 hour. I hung up & called back & waited another 1/2 hour only to be answered, then hung up on by the pharmacy person! This is not a one time issue. This happens each time I need to ask a question of this pharmacy. The are consistantly in...

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