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CVS Pharmacy / CVS Health Complaints & Reviews

CVS Pharmacy / CVS Health / cashiers/ management

Lu
Lucy Gutierrez on Feb 21, 2019

we have decided to travel 45 minutes to another Cvs, after many attempts on speaking with the manager about the cashier Laura Rivera, it seems like nothing has changed. Many have complained, she's very rude, she curses the customer. after been confronted by a customer who is not a regular...

CVS Pharmacy / CVS Health / unethical behavior

Be
belinda guthrie on Feb 17, 2019

Today I received a prescription that was grossly miscounted. The rx was to be 180 of omeprazol and i received 90. When i got home and open the bag to put it away I knew right away it was short. I counted to be sure. I called the pharmacy and was told to call back at 2:30. I tried to explain the...

CVS Pharmacy / CVS Health / the store itself

El
Ellenlinda on Feb 15, 2019

To Whom It May Concern: May I start off with the the staff is always friendly and polite. The store is out of stock with many things. The selves and make up department is not neatly presented. Selves through out the store are stocked enough as the eye can see. If requesting if a product i...

CVS Pharmacy / CVS Health / extra care/ deals and coupon and agents

Li
Lisa Russo on Feb 15, 2019

I was trying to get information today on Extra Care deals and coupons that I have linked to my CVS Card. Some are deals...some are Manufacturers deals. Upon check out I had two of the items on the manufacturers deals...When totally out. the linked coupon amount did not come off. I rep...

CVS Pharmacy / CVS Health / problem with the filling of my wife's prescriptions

Ma
Mad American on Feb 12, 2019

My wife's company changed insurance companies and had to start using cvs after multiple years useing walgreens. Very big mistake switching from walgreens. The pharmacy in nacogdoches texas is the worlds worst from incompetant staff all the way to the pharmacist. Every time my wife goe...

CVS / pharmacy

Ro
Rowlena Saunders on Feb 8, 2019

I have been dealing with this cvs for several years now and never a problem, the staff has always been helpful and friendly. Today went to pick up scripts and the woman at the drive thru was rude and when i asked for help she got another woman to help me that was even ruder. My script i...

CVS Pharmacy / CVS Health / pharmacy

Ca
Cattint on Feb 7, 2019

I received a text message to call CVS about a prescription I called CVS and was on hold at the pharmacy first time was 25 minutes I called back and they help me do it again and that was 20 minutes from one of the largest pharmacies around you people have your head up in your ass I will not...

CVS Pharmacy / CVS Health / pharmacist filling a prescription incorrectly

Ke
Kevin Langan on Feb 7, 2019

I picked up a prescription at this pharmacy above today for an antibiotic known as a Z-Pac. 6 pills to be taken over 5 days. I was told the pills come sealed in a package that visibly shows all the pills sealed to the pharmacist initially that he then places into a small box with the name...

CVS Pharmacy / CVS Health / pharmacy

Jo
Joanne Edwards on Feb 7, 2019

I am not sure why this pharmacy has so many issues, There is not a RX that my doctor sends that there has not been an issue with. I take Noro which is a controlled medication, I have a contract with my doctor that I get my RX from her and they have to be filled at the same location. Which...

CVS Pharmacy / CVS Health / pharmacy

La
laurarenee on Feb 5, 2019

I wanted to make you aware of the issues im having with this CVS Pharmacy. I am about a year into using this CVS. This is because my insurence company makes me fill there. The closest one is an hour drive so I have to plan well for my trip. Since I have switched these are the problems I...

CVS Pharmacy / CVS Health / missing product from bag

Cl
Claire Waxman on Feb 4, 2019

on 1/27/19, I made a purchase when I got home one CVS Magnesium 400 mg was missing from the bag. I Iooked all possible places. The following Saturday, 2/1/18, I returned to the store. The manager said she watched the video and both bottles were placed in the bag. I wasn't happy with the...

CVS Pharmacy / CVS Health / store manager

Pa
Paula Scharf on Feb 4, 2019

I just visited the local CVS at the address referenced above and was shocked at the icy treatment I received at the checkout counter. To my dismay, I believe the woman who waited on me is the new store manager there. Several items to report: 1. I approached Angela (name found on receipt) at...

CVS Pharmacy / CVS Health / rph ashley l. albano

Ma

I have been going to CVS all my life in many different states in the U.S. My problem began when this pharmacist started working there in Dec. 2018. 1. My pain medications have been out of stock for 5 consecutive times (1 or both of them). I get one pain med. filled every 2 weeks and the...

CVS Pharmacy / CVS Health / moneygram service

St
steves signs on Feb 2, 2019

I would like to know why some of the personnel in this store are arbitrary about assisting with the process of the new Moneygram service in the store. A good friend of mine went in there recently and one of the employees told her that she wouldn't assist her because if anything went wrong...

CVS Pharmacy / CVS Health / milk

Pa
paulina burda on Jan 26, 2019

I bought milk on January 20, 2019. I did not have much choice. I usually buy gallon of skim milk, expiration date was January 23. I could not buy skim milk, i tried 1%, expiration was January 27. I new it will be no good. i need at least two weeks before expiration. I am writing now because milk...

CVS Pharmacy / CVS Health / cvs pharmacy staff re: lantus insulin

Ej
EJbluz on Jan 23, 2019

I called cvs pembroke/federal, hollywood, florida 19549217747 on january 17, 2019 to refill 3 prescriptions, 1 of which was my insulin. The pharmacist said she would have to call the doctor to refill. I received 2 scripts a couple days ago. No insulin. The pharmacist checked records to say...

CVS Pharmacy / CVS Health / denying a customer narcan against state law, refusing to give me supervisor's name, hanging up on me

Sz
szlodd on Jan 20, 2019

Yesterday (1/19/2019) around 3 pm, my friend called me in a panic asking where she could get narcan as she had encountered two men who were displaying effects of opioid use (she had already spoken with first responders on scene and wanted some to carry on her person). I told her to go to...

CVS Pharmacy / CVS Health / pharmacy in nipomo

Ms
Msylop on Jan 19, 2019

The prescriptions are not being filled. My auto refills have been in process for a week. When I've tried calling there is no answer. You have to go into the pharmacy and hear them not answering the phone. Stand in long lines. When I get to an actual pharmacist, he's rude. I asked for...

CVS Pharmacy / CVS Health / no one answering the phones

De
Debbie Austin on Jan 18, 2019

No phone access for info. My Dr. Tried calling was on hold for 30 min. Finally hung up. I have been calling for 3 days. Waiting for up to 45 min. No answer. When your in the store you hear pharmacy 11 calls waiting. Or what ever number it is at the time. Yet No one ever picks up a phone...

CVS Pharmacy / CVS Health / use of plastic bags at cvs stores

Kj

In Beverly MA an ordinance to ban the use of single use plastic bags with a thickness of less than 4 mil came into effect on Jan. 1st 2019. The two CVS shops in Beverly have responded by using plastic bags with a thickness of 2.5 mil. Although it says the bags can be used 125 times, thi...