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CVS Pharmacy / CVS Health Complaints & Reviews

CVS Pharmacy / CVS Health / prescription medication

PGaluski on Jul 13, 2018

I have had my prescriptions filled at CVS but doubt I will going forward. I have a congenital back disorder in which my sacrum did not form correctly. It is painful and I unfortunately have to take medication to help alleviate the pain. I have found that a certain manufacturer's medication...

CVS Pharmacy / CVS Health / pharmacy never having my prescription and being rude about it

angela carpenter on Jul 11, 2018

turned in my prescription on 7-6-2018, to be filled on 7-11-18. i was called and told they were out of my medication and it would be in later today. i called back at 3:00 and was told very rudely that they were out all had been sold, they couldn't order because the pharmacy manager was off...

CVS Pharmacy / CVS Health / store manager very rude

Jane222 on Jul 10, 2018

My name is Jane Lauro and I am a mobile merchandiser for beeline. I service the beeline jewelry in numerous Cvs stores. I went into Cvs #6048 1933 Victory Blvd Staten Island, New York 10314 on July 10th 2018 at 3:45 in the afternoon to service the store. I did my normal service I asked for...

CVS Pharmacy / CVS Health / pharmacy


I am at the CVS in Red oak Texas and EVERYTIME I COME TO PICK UP MY HUSBANDS MEDICINE THE PHARMICIST ASK WHY I AM PICKING UP MY HUSBANDS MEDS and as I sent in the drive thru waiting for the second time first time was 1:30 he claims my insurance company was updating there system now I'm back...

CVS Pharmacy / 12 pack of diet coke

Amy Sue Mills on Jul 4, 2018

Purchased a 12 pack of diet coke from our local cvs pharmacy. 2 cans were dented - 1 had a hole in the bottom of the can and was empty and another had a "bulge" on the bottom of the can... Almost a square shape and completely warped the can. We were unable to drink from these can...

CVS Pharmacy / CVS Health / hideous garbled same old on hold music

tibbie on Jul 4, 2018

I am going to lose my mind and change pharmacies if I have to listen over and over to the same old garble music you play while on hold. Almost intolerable when you do not feel well. PLEASE give your customers a break!!! I am very serious, your customers are tired of this as 'waiting...

CVS Pharmacy / CVS Health / prescription refill

dixie denton on Jul 3, 2018

On May 6, 2018 my Norco script was filled. When he closed his practice the NP wrote a script for refill on 6/62018. The pharmacist stated that they made a mistake and filled it on 6/5/2018, one day earlier(per the script. However, per days it was correct. Otherwise, I'm quite sure...

CVS / aloe vera hand soap 360 brand

Kim Rukas on Jul 1, 2018

We like your 360 line of products but over a period of time have noticed that the pump feature often does not work... You can "turn to open" and it does not. I currently have 2 products in my home with this fault. Aloe vera hand soap and a charcoal facial wash. It has also happened in the...

CVS / pharmacist and manager.

Jaydee2292 on Jun 29, 2018

Cvs of Bangor PA, the pharmacist at the drive through window pocketed change and stole money from my grandmother. The bill was &1.78 for my grandmama meds, and making sure we were not paying attention, she shoved the receipt, meds and "change" in the bag and handed the bag to us and we...

CVS Pharmacy / CVS Health / charged me full price and did not use my insurance provided.

Tiredofbeing screwedover on Jun 28, 2018

I gave the pharmacy my insurance card and the pharmacist said to me "no problem". When it came time to pay for prescriptions ...6 hours later...The charges were full amount and the sales person said that the amount was with my co-pay. I told her it was the full amount and the co-pay should...

CVS Pharmacy / CVS Health / a refund coupon

Irene Wehan on Jun 27, 2018

You sent me a coupon for $4 in the mail. I never had any trouble cashing it with the required purchase. Today CVS would not take it. After a lot of wasting my time the only excuse they gaveme is the number on the coupon did not match that of the number on my CVS card. That's funny. because...

CVS Pharmacy / CVS Health / rude employees/ products out of stock/refills not fulfilled

Lori Potter Powers on Jun 27, 2018

I am disabled...Every time we go to drive thru my Rx I called in is never ready...she said can't be filled even when bottle says it has refills...she doesn't listen..very RUDE...Pain medication never in stock...Way too many texts and calls even though I have told them several times to...

CVS Pharmacy / CVS Health / customer service

Eva Craig on Jun 24, 2018

I was in Asheville NC and went to ther Cvs store on Smokey Park Highway and when I entered the store I could hear complaining from management about one of their vendors. The were very disrespectful and rude to talk about this person in public. I asked one of the employees where a product...

CVS Pharmacy / CVS Health / pharmacy technician

@1Kim on Jun 23, 2018

I wanted to submit a complaint on pharmacy technician "Stephanie" located at the Farmville Va CVS. I came in to pick up my prescriptions and received attitude as soon as I started speaking. She huffed & rolled her eyes at me when I told her I was coming from the clinic next door and wasn't...

CVS Pharmacy / CVS Health / show tours and more

maranda420 on Jun 22, 2018

We saw the sign outside of your Store for the Grand Canyon- we went in and spoke with Maria. We told her we planning a trip on Monday June 18- and we would be renting a car to go. She then started telling us why it would be better to go on the Tour. She stated the Tour would stop at Hoover...

CVS Pharmacy / CVS Health / store manager, asset protection and district manager

Jennie.M on Jun 22, 2018

Joe, the Asset Protection District Manager, and Riddhi, the District Manager are both new, and they are legit psychopaths. I'm feeling the effect of how they mistreated me and I don't have the patience to fully explain the whole situation, but I know that what they did to me is wrong. Joe...

CVS Pharmacy / CVS Health / pharmacist closing 6/21/18

Jl Juergensen on Jun 22, 2018

I had an unbelievable experience at CVS Garden Street Titusville Fl. The internet said they were open till 10.00 pm I was about 40 minutes away to arrive at 8.55 PM too get my medicine I needed terribly. So there was an announcement, the store was closing in four minutes as I approached...

CVS Pharmacy / CVS Health / return policy needs to change and it takes to long, no id unless over 10.00

delanie on Jun 20, 2018

CVS pharmacy bellmore Ave, NY I had return some product got the wrong color, vitamins, first you don't need people Licenses because your invaded your customer privacy for hackers, from selling our information . make the exchange easy because you will lose customers. less then 10.00 you...

CVS Pharmacy / CVS Health / rude remark

Kim Bladdick on Jun 20, 2018

I was returning a item without a receipt which I have none done before and I am a regular customer of CVS at Lindbergh and Lemay Ferry Road, St. Louis, Mo. I explained to him that I always have a receipt this was the first time I did not, and he proceeded to tell me "well If you continue...

CVS Pharmacy / CVS Health / customer service

Elizabeth1119 on Jun 19, 2018

I recently had a very bad experience at your Fallston MD location with your manager Tara. If this is how your managers treat long time customers I'm planning on taking my business elsewhere. I went in to pick up one piece of cover girl make up and noticed that half of the covergirl make up...