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CVS Pharmacy / CVS Health Complaints & Reviews

CVS Pharmacy #05543 / I was on hold for over an hour

Me
megirl7238 on Mar 13, 2019

I called in today 3/13/19 around 3:30. I had to call the front desk after 20 minutes she advised she was going to tell the pharmacy to answer the phone. After 12 minutes someone picked up and said "please hold" and placed me back on hold before I could even say anything. I waited another...

CVS Pharmacy / CVS Health / pharmacy

Gr
Greg Feeback on Mar 12, 2019

This is the 3rd time this has happened to me in less than 2 months. Had a prescription called in Friday the 8th went to pick it up Monday the 11th, they said they did not have anything called in for me? I explained this is the second attempt from my doctor for this prescription, and asked...

CVS Pharmacy / CVS Health / calling in a prescription

Je
Jerrold L Vitek on Mar 11, 2019

I am a physician at the University of Minnesota and called in a prescription for my wife who had previously been prescribed this medication at this store. The pharmacist called back and said she would not fill it, that i needed to send a ecert prescription. I asked why as I had called in...

CVS Pharmacy / CVS Health / understaffing and extremely slow drive thru-service.

Sz
szlkuffhvwoert8geo8gite on Mar 3, 2019

The short staffing and slow drive-thru service are what I am complaining about. The drive-thru service is so totally bad, that today, I have personally witnessed 4 cars get fed up and leave the drive-thru while I was in line. I believe it is caused by there being only 2 people manning the...

CVS Pharmacy / CVS Health / pharmacy - unable to order medication, etc.

Pa
Patrizia S on Mar 1, 2019

My son takes a hard to find ADHD medication, but was told by the local CVS that it would be no problem to place the order. The prescription was sent over by the pediatrician on 2/26, and as of today, 3/1, the medication still has not been received. If I hadn't called several times and...

CVS Pharmacy / CVS Health / pharmacist

Db
Dbjb on Feb 27, 2019

this Pharmacy need a lot of help they never get your medication ready even if it was sent to the Pharmacy a day are two also the Pharmacist Christine she is very rude don't Know to talk to customer over-all she is not a people Person you will called to ask her a question and her respond...

CVS Pharmacy / CVS Health / customer restrooms

An
AnonIMous7 on Feb 24, 2019

In proper treatment of special needs child. Would not let 8 year with health issues use bathroom despite purchase from store and pharmacy. Brittney the manager also made fun of and humiliated 8 year old child and joked with pharmacy staff about it. Then treatened to call police on same 8...

CVS Pharmacy / CVS Health / cashiers/ management

Lu
Lucy Gutierrez on Feb 21, 2019

we have decided to travel 45 minutes to another Cvs, after many attempts on speaking with the manager about the cashier Laura Rivera, it seems like nothing has changed. Many have complained, she's very rude, she curses the customer. after been confronted by a customer who is not a regular...

CVS Pharmacy / CVS Health / unethical behavior

Be
belinda guthrie on Feb 17, 2019

Today I received a prescription that was grossly miscounted. The rx was to be 180 of omeprazol and i received 90. When i got home and open the bag to put it away I knew right away it was short. I counted to be sure. I called the pharmacy and was told to call back at 2:30. I tried to explain the...

CVS Pharmacy / CVS Health / the store itself

El
Ellenlinda on Feb 15, 2019

To Whom It May Concern: May I start off with the the staff is always friendly and polite. The store is out of stock with many things. The selves and make up department is not neatly presented. Selves through out the store are stocked enough as the eye can see. If requesting if a product i...

CVS Pharmacy / CVS Health / extra care/ deals and coupon and agents

Li
Lisa Russo on Feb 15, 2019

I was trying to get information today on Extra Care deals and coupons that I have linked to my CVS Card. Some are deals...some are Manufacturers deals. Upon check out I had two of the items on the manufacturers deals...When totally out. the linked coupon amount did not come off. I rep...

CVS Pharmacy / CVS Health / problem with the filling of my wife's prescriptions

Ma
Mad American on Feb 12, 2019

My wife's company changed insurance companies and had to start using cvs after multiple years useing walgreens. Very big mistake switching from walgreens. The pharmacy in nacogdoches texas is the worlds worst from incompetant staff all the way to the pharmacist. Every time my wife goe...

CVS / pharmacy

Ro
Rowlena Saunders on Feb 8, 2019

I have been dealing with this cvs for several years now and never a problem, the staff has always been helpful and friendly. Today went to pick up scripts and the woman at the drive thru was rude and when i asked for help she got another woman to help me that was even ruder. My script i...

CVS Pharmacy / CVS Health / pharmacy

Ca
Cattint on Feb 7, 2019

I received a text message to call CVS about a prescription I called CVS and was on hold at the pharmacy first time was 25 minutes I called back and they help me do it again and that was 20 minutes from one of the largest pharmacies around you people have your head up in your ass I will not...

CVS Pharmacy / CVS Health / pharmacist filling a prescription incorrectly

Ke
Kevin Langan on Feb 7, 2019

I picked up a prescription at this pharmacy above today for an antibiotic known as a Z-Pac. 6 pills to be taken over 5 days. I was told the pills come sealed in a package that visibly shows all the pills sealed to the pharmacist initially that he then places into a small box with the name...

CVS Pharmacy / CVS Health / pharmacy

Jo
Joanne Edwards on Feb 7, 2019

I am not sure why this pharmacy has so many issues, There is not a RX that my doctor sends that there has not been an issue with. I take Noro which is a controlled medication, I have a contract with my doctor that I get my RX from her and they have to be filled at the same location. Which...

CVS Pharmacy / CVS Health / pharmacy

La
laurarenee on Feb 5, 2019

I wanted to make you aware of the issues im having with this CVS Pharmacy. I am about a year into using this CVS. This is because my insurence company makes me fill there. The closest one is an hour drive so I have to plan well for my trip. Since I have switched these are the problems I...

CVS Pharmacy / CVS Health / missing product from bag

Cl
Claire Waxman on Feb 4, 2019

on 1/27/19, I made a purchase when I got home one CVS Magnesium 400 mg was missing from the bag. I Iooked all possible places. The following Saturday, 2/1/18, I returned to the store. The manager said she watched the video and both bottles were placed in the bag. I wasn't happy with the...

CVS Pharmacy / CVS Health / store manager

Pa
Paula Scharf on Feb 4, 2019

I just visited the local CVS at the address referenced above and was shocked at the icy treatment I received at the checkout counter. To my dismay, I believe the woman who waited on me is the new store manager there. Several items to report: 1. I approached Angela (name found on receipt) at...

CVS Pharmacy / CVS Health / rph ashley l. albano

Ma

I have been going to CVS all my life in many different states in the U.S. My problem began when this pharmacist started working there in Dec. 2018. 1. My pain medications have been out of stock for 5 consecutive times (1 or both of them). I get one pain med. filled every 2 weeks and the...