| +1 800 746 7287(Customer Service) | 76 52 |
| +1 888 607 4287(CVS.com® and Mobile) | 10 12 |
| +1 866 389 2727(MinuteClinic) | 6 9 |
I called in today 3/13/19 around 3:30. I had to call the front desk after 20 minutes she advised she was going to tell the pharmacy to answer the phone. After 12 minutes someone picked up and said "please hold" and placed me back on hold before I could even say anything. I waited another...
This is the 3rd time this has happened to me in less than 2 months. Had a prescription called in Friday the 8th went to pick it up Monday the 11th, they said they did not have anything called in for me? I explained this is the second attempt from my doctor for this prescription, and asked...
I am a physician at the University of Minnesota and called in a prescription for my wife who had previously been prescribed this medication at this store. The pharmacist called back and said she would not fill it, that i needed to send a ecert prescription. I asked why as I had called in...
The short staffing and slow drive-thru service are what I am complaining about. The drive-thru service is so totally bad, that today, I have personally witnessed 4 cars get fed up and leave the drive-thru while I was in line. I believe it is caused by there being only 2 people manning the...
My son takes a hard to find ADHD medication, but was told by the local CVS that it would be no problem to place the order. The prescription was sent over by the pediatrician on 2/26, and as of today, 3/1, the medication still has not been received. If I hadn't called several times and...
this Pharmacy need a lot of help they never get your medication ready even if it was sent to the Pharmacy a day are two also the Pharmacist Christine she is very rude don't Know to talk to customer over-all she is not a people Person you will called to ask her a question and her respond...
In proper treatment of special needs child. Would not let 8 year with health issues use bathroom despite purchase from store and pharmacy. Brittney the manager also made fun of and humiliated 8 year old child and joked with pharmacy staff about it. Then treatened to call police on same 8...
we have decided to travel 45 minutes to another Cvs, after many attempts on speaking with the manager about the cashier Laura Rivera, it seems like nothing has changed. Many have complained, she's very rude, she curses the customer. after been confronted by a customer who is not a regular...
Today I received a prescription that was grossly miscounted. The rx was to be 180 of omeprazol and i received 90. When i got home and open the bag to put it away I knew right away it was short. I counted to be sure. I called the pharmacy and was told to call back at 2:30. I tried to explain the...
To Whom It May Concern: May I start off with the the staff is always friendly and polite. The store is out of stock with many things. The selves and make up department is not neatly presented. Selves through out the store are stocked enough as the eye can see. If requesting if a product i...
I was trying to get information today on Extra Care deals and coupons that I have linked to my CVS Card. Some are deals...some are Manufacturers deals. Upon check out I had two of the items on the manufacturers deals...When totally out. the linked coupon amount did not come off. I rep...
My wife's company changed insurance companies and had to start using cvs after multiple years useing walgreens. Very big mistake switching from walgreens. The pharmacy in nacogdoches texas is the worlds worst from incompetant staff all the way to the pharmacist. Every time my wife goe...
I have been dealing with this cvs for several years now and never a problem, the staff has always been helpful and friendly. Today went to pick up scripts and the woman at the drive thru was rude and when i asked for help she got another woman to help me that was even ruder. My script i...
I received a text message to call CVS about a prescription I called CVS and was on hold at the pharmacy first time was 25 minutes I called back and they help me do it again and that was 20 minutes from one of the largest pharmacies around you people have your head up in your ass I will not...
I picked up a prescription at this pharmacy above today for an antibiotic known as a Z-Pac. 6 pills to be taken over 5 days. I was told the pills come sealed in a package that visibly shows all the pills sealed to the pharmacist initially that he then places into a small box with the name...
I am not sure why this pharmacy has so many issues, There is not a RX that my doctor sends that there has not been an issue with. I take Noro which is a controlled medication, I have a contract with my doctor that I get my RX from her and they have to be filled at the same location. Which...
I wanted to make you aware of the issues im having with this CVS Pharmacy. I am about a year into using this CVS. This is because my insurence company makes me fill there. The closest one is an hour drive so I have to plan well for my trip. Since I have switched these are the problems I...
on 1/27/19, I made a purchase when I got home one CVS Magnesium 400 mg was missing from the bag. I Iooked all possible places. The following Saturday, 2/1/18, I returned to the store. The manager said she watched the video and both bottles were placed in the bag. I wasn't happy with the...
I just visited the local CVS at the address referenced above and was shocked at the icy treatment I received at the checkout counter. To my dismay, I believe the woman who waited on me is the new store manager there. Several items to report: 1. I approached Angela (name found on receipt) at...
I have been going to CVS all my life in many different states in the U.S. My problem began when this pharmacist started working there in Dec. 2018. 1. My pain medications have been out of stock for 5 consecutive times (1 or both of them). I get one pain med. filled every 2 weeks and the...
