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CVS Pharmacy / CVS Health Customer Care Service

CVS Pharmacy Corporation

CVS Corporation, Customer Relations, One CVS Drive
Rhode Island
United States - 02895

Customer Support Phone Numbers

+1 800 746 7287(Customer Service) 47 22
+1 888 607 4287(CVS.com® and Mobile) 9 4
+1 866 389 2727(MinuteClinic) 5 4
Web: cvs.com

CVS Pharmacy / CVS Health Complaints & Reviews

CVS Pharmacy / CVS Health / rph sinja and others at store #480

07093 on Jan 18, 2018
It is with great disbelief that I have to write this complaint about allegedly health care professionals whom are acting not on behalf of their patients/clients but on a process of selective prescription dispensing. On 12/06/2017 my fiancee attempted to have a prescription for Oxycodone...

CVS Pharmacy / CVS Health / prescription and customer service on 1200 west 68th street in hialeah, fl

Tania Vazquez on Jan 15, 2018
I took a prescription to the pharmacy for an antibiotic of the eyes this past Friday January the 12th. They told me will get it for me, but they will have to call the doctor next day to get the name of the doctor and his license number. I gave them the place name and address and that the...

CVS Pharmacy / CVS Health / poor prescription service

bolocheung on Jan 10, 2018
1/9/2018 between 4:30pm-6:30pm. I dropped off Vicodin prescription for severe back pain prior to leaving for emergency trip to see my dying mom in hospice at Palm Harbor, FL CVS store #2842. I explained that my flight was at 7:30pm & that I would really appreciate if they could get it...

CVS Pharmacy / CVS Health / customer service

Jaims410 on Jan 8, 2018
I've been a client of CVS for years. On 1/5/18 I went to pick up my prescription and was told that I needed to show them an updated prescription insurance card. I did not have one, nor have I ever, so the woman told me to go home and look for it. I decided to call my insurance company...

CVS Pharmacy / CVS Health / store supervisor

jessica phelps-white on Jan 7, 2018
Young girl, Dominique here in Henderson NC has the worst possible work ethics social skills and customer service. She is very rude and discourteous. I asked if she could show me a product for gas in my chest and had an attitude and walked away because I kept asking her questions to get a...

CVS Pharmacy / CVS Health / customer satisfaction.

Idali on Jan 6, 2018
I am filing this complaint on store #7144 located at 6670 Stage Rd Bartlett Tan. My sister move here from Pareto Rico after the hurricane, she is on social security disability and always used CVC Pharmacy. My sister for some reason had several profiles due to her moving a lot and it took...

CVS Pharmacy / CVS Health / pharmacy

Christie Luna on Jan 4, 2018
I called in trying to get help, an answer, my 2 year old dumped his antibiotics and the pharmacist, Sree Nalamophu, refused to provide another prescription even though we are under snow storm, I am out of New York with a delayed flight from LA and I'm not able to take my child to the...

CVS Pharmacy / CVS Health / customer service/rx

Norma Fawcette on Jan 4, 2018
My new insurances wants us to use CVS. I have spent two whole days getting new prescriptions called in and back and forth with insurance, doctors and pharmacy! Inefficient, rude, inept employees to deal with! Finally after all of this, I couldn't get them to process my Medicare diabetic...

CVS Pharmacy / CVS Health / even exchange on a defective item

CVS fail on Jan 1, 2018
On 12/30/2017, I bought a Vicks cool mist humidifier. It was defective. I went to CVS store #10857. I asked for an exchange. I clearly told them I wanted an exchange. The checker Valerie asked her supervisor who told me it was not available. They quickly processed a store credit because I...

CVS Pharmacy / CVS Health / moneygram payment systems

MzzUnique on Dec 31, 2017
I came into the store 30 minutes before they closed. To use the machine to send money quick. I asked the two employees for help. Both ladies acted concerned to help. Saying they knows nothing about the machine at all. That their the only one's in the store. There were customers in the...

CVS Pharmacy / CVS Health / cvs.. read and assist

Smc911 on Dec 30, 2017
I am disabled since 2011 (I have ssd documents - I have a million and one medical records) I can not understand who the pharmacist at the cvs "jj" thinks he is? Last month my doctor sent in my prescriptions earlier then I should pick up due to her leaving the country her grandmother passed...

CVS Pharmacy / CVS Health / defective product

Erika J on Dec 29, 2017
I buy a lot of the CVS generic brands and this 3 minute cleanser is one of them. This box of 84 more than half were defective. The tab had obviously gotten wet and still packaged. The tabs were very sticky and wouldn't dissolve in water. Some of the individual packages were not even...

CVS / cvs tech/pharmacist

jmcculland on Dec 28, 2017
I am filing a complaint against Cvs pharmacy located on 2788 Murfreeboro Rd, TN 37013. I called the pharmacy to refill Dorzolamide HCL 2% eye drops for my mother for a 90 day supply. I specifically asked the tech was it for a 90 day supply, she stated yes. when I get to the pharmacy, I...

CVS Pharmacy / CVS Health / meds not being filled

Brant1954 on Dec 27, 2017
This store has a reputation of not filling my meds. I have complained many times to the customer service with no avail. on 12/26/17 I was suppose to get a 30 day supply of RAPAFLOW it was sent to the wrong pharmacy by the doctors mistake, all they had to do was transfer the rx down to...

CVS Pharmacy / CVS Health / mistreatment by a cashier/ supervisor at cvs

S. Vieira on Dec 27, 2017
To Whom it may concern: Please note I went to CVS located @ 4600 Oleander Dr, Wilmington, NC with my sister on 12.26.17 @ 11:37PM. We picked up a few Christmas items on sale and when we got to the cash register, and I asked the attendant, identified as Nikki, on receipt I had questions about the...

CVS Pharmacy / CVS Health / Awful

Jenny Pryds on Dec 22, 2017
Hello everyone. Recently I ordered 6 items from CVS, the delivery was standard but pretty fast. However, there were 2 items missing. I immediately contacted customer service hoping to get their answer regarding this situation. They promised to fix everything. Next day I received an email...

CVS Pharmacy / CVS Health / medication refill

Chynadoll1210 on Dec 22, 2017
I have been trying to get my Pristiq filled for 3 days now and have been completely without the medication. I was told by my pharmacy CVS #7651 in Lafayette Indiana that Pristiq Brand Name was on back order and they had none in stock. I have been receiving the Brand Name for the past 2...

CVS Pharmacy / CVS Health / pharmacist “mike” keene, nh

Angelamblw on Dec 21, 2017
My Dr. Increased my gabapentin from 100 mg a day to 200 mg a day (well under the minimal starting dose). She told me to finish the bottle that I have and then pick up my new prescription. She called the prescription in five days ago. I called Mike, the pharmacist at CVS on West st in Keene...

CVS / listerine breath packs

Morris Goldberg on Dec 19, 2017
We no longer buy anything in CVS other than an RX. Everything they sell is priced higher than all other stores. Even Wawa and 7-11. I walked in again today and walked out without purchasing. This is an insult to the American consumer. These Listerine Breath Strips. Are $5.00 a pack in CVS...

CVS Pharmacy / CVS Health / pharmacy

DeGroat on Dec 17, 2017
Hello, I picked up my prescriptions in the drive thru at CVS yesterday and was given someone else's order! I was charged correctly but one of the three clearly had someone else's name in it! So I pulled around and went inside. When I told the girl what happened she became very defensive...

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