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CVS Pharmacy / CVS Health Customer Service

CVS Pharmacy Corporation

CVS Corporation, Customer Relations, One CVS Drive
Rhode Island
United States - 02895

Customer Support Phone Numbers

+1 800 746 7287(Customer Service) 57 29
+1 888 607 4287(CVS.com® and Mobile) 9 6
+1 866 389 2727(MinuteClinic) 5 6
Web: cvs.com

CVS Pharmacy / CVS Health Complaints & Reviews

CVS Pharmacy / CVS Health / pharmacist

Cager on Mar 15, 2018
The pharmacist, Jathaniel B Easterling in CVS in Forest Ms is horrible. He is rude. He does not welcome you and he have you waiting without addressing you as being there. I was the only person there and he called someone from the store part to go to the pharmacy to check me out. He...

CVS Pharmacy / CVS Health / unethical pharmacist interaction

Morgan Wilkins on Mar 13, 2018
My phone was disconnected from my pharmacist (Danny) as I was on the way to drop off my prescription to be overridden by my on-call doctor. When I arrived the tech at the window (Russ) told me I had to wait to talk to the pharmacist because I hung up on him. I was prepared to explain how...

CVS Pharmacy / CVS Health / goodrx gold prescription charge.

Jersey girl72 on Mar 13, 2018
I was charged $49.36 for RX. 8027200 02 at pharmacy 17677 on 3/10/2018. I expressed disbelief because I had a Goodrx gold card. The pharmacist, laura, called and confirmed the cost so I paid. She said that I could get an adjustment with proof within 14 days. Today, I spoke to Crystal, a...

CVS Pharmacy / CVS Health / discount on product not found by cashier

Robert Devane on Mar 12, 2018
Hello CVS, This is certainly not the first time I have a discount loaded on my app and the cashier can't see it on her screen. I should have mentioned this before but I'm sure I'm not the first patron with this issue. This time I had a 40% off on my app that you sent me on my email. I can...

CVS Pharmacy / CVS Health / pharmacy

Katie Addis on Mar 10, 2018
This cvs pharmacy is incompetent and careless, meaning they could care less if you get medications you need or not. (store #: 8836, address: 1631 s melrose drive, vista, ca) I have four prescriptions that I need monthly, they are all refills, which should be simple. I requested the...

CVS Pharmacy / CVS Health / unethical behavior/very rude

dianarivas on Mar 9, 2018
Good afternoon, I am a very frequent customer and i have always received excellent service however on March 7, 2018 I went in with my two kids.My youngest had an upset stomach and my intention was to purchase children's pepto bismol. The bad service started with the pharmacist I patiently...

CVS Pharmacy / CVS Health / online ordering

Kathy Eaton on Mar 8, 2018
I tried to placed an order for some cologne on 03/07/2018. I entered my debit card information and tried to submit my order, but received an error message that said the card I selected for my order could not be authorized for payment. The error message said to choose a different card. I...

CVS Pharmacy / CVS Health / negligent handling of prescribed medications

D.john on Feb 27, 2018
On January 29, 2018, I, Darvis Johnson escorted my fully disabled wife Charlotte M. Johnson to Southwest Medical for one last visit to see Dr. AAhmad. She was granted one last visit to her primary doctor to get refills of any needed medications. Southwest Medical no longer accepts Medicaid...

CVS Pharmacy / CVS Health / pharmacist was rude

JCEaton on Feb 26, 2018
4040 North 19th Avenue Phoenix, AZ 85015 602-265-3167 Store #5778. 02/25/2018 - After spending the entire afternoon in one of the Phoenix Area Hospital ER's, we were discharged just before 6:00 pm (When most of the Pharmacies close . I found a 24 hour location. I dropped my wife off at home...

CVS Pharmacy / CVS Health / pharmacy

Jacarlos on Feb 23, 2018
I have been getting my cough medicine prescription filled with CVS for around 3 years now. Today I wemt and tried to get my prescription filled and they told me that they could not fill it and put in a red flag. I went to another CVS and tried to fill my prescription and was told the the...

CVS Pharmacy / CVS Health / pharmacy staff

jaite on Feb 16, 2018
the pharmacy staff and especially the pharmacist at CVS store 6918 Palestine, Texas have to be the most overbearing untactful hateful people on the planet . if you walk up to the window they look at you like you committed some kind of crime and just ignore you for 10 minutes . the blue...

CVS Pharmacy / CVS Health / prescription mess up and rudeness of cvs pharmacy worker

Anonymous.marie on Feb 15, 2018
I've been a customer of cvs for years and was never told bologna I was given this morning. I've been in healthcare for 19 year now, i'm a mother of 3 with a home and an amazing job and was treated like a piece of crap. Your people should be ashamed and embarrassed. I called the west main...

CVS Pharmacy / CVS Health / customer service in the pharmacy

ReG1962 on Feb 11, 2018
2/11/2018 @ approx 5:30 pm. This is actually the third time I have visited this pharmacy in the past month. The employees working in the pharmacy are down right rude and hateful. They offer no assistance or help. The first visit I went into the pharmacy with my daughter. She was actually...

CVS Pharmacy / CVS Health / code of conduct

ghlauziere on Feb 10, 2018
for a friend - what is CVS's policy if an employee finds money and turns it in? The manager says you have to wait (30) days to keep it, then at expiration they claim (60) days and just recently changed it to (90) days before you can claim it? Also - it's been noted that Managers submit...

CVS Pharmacy / CVS Health / pharmacy clerk

Popeye Z on Feb 9, 2018
I went to visit my doctor on 1-23-2018 because i was feeling very lousy. Saw my doctor and went on my business my doctor told me they called in my prescription to cvs my choice store, at about 6:30 pm i went on a couple errands and proceeded to go get my prescription at approximately 9 pm...

CVS Pharmacy / CVS Health / drive thru at grafton ma.

Mwr53 on Feb 9, 2018
CVS texted me at 11:25 am letting me know my medication was ready for pick up. At 12:15 pm I went to the drive thru. After 15 minutes at the window I had to ring the buzzer again as no one came back with meds. They said they couldn't find my meds. They would fill it again. I left the...

CVS Pharmacy / CVS Health / medication refill/customer service

JacB on Feb 6, 2018
I've presented a prescription for my daughter at these 2 pharmacies over 8 times during the past 3 weeks. She has been on these medications for over 4 years. It has become a patterned that they never have the medication in stock. I usually have to make at least 3 trips before it's filled...

CVS Pharmacy / CVS Health / pharmacy

1ashland on Feb 5, 2018
I was in Longview TX with my aunt went to loop 281 CVS pharmacy asked for a flu shot using my medicare card I'm, 68. Heard on news my age should get shot. The girls in pharmacy said they were running low, although news said they had plenty. I was told I could buy one but could not get my...

CVS Pharmacy / CVS Health / pharmacist

anon0000888885555 on Feb 5, 2018
When I was picking up a prescription today, the pharmacist brought up a drug interaction of mine out loud and in front of other customers. The pharmacist brought up this "complication" and listed my medications when other customers could clearly hear what he was saying. I was uncomfortable...

CVS Pharmacy / CVS Health / pharmacy mistakes and concerns

Chris/amanda on Jan 26, 2018
I was going to pond street Cvs have since changed to story ave Cvs due to pharmacy problems. My final straw was this past weekend when I went to get my script and the one girl at the register was asking for more cashiers and the other people back there just keep saying ok we heard you but...


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