The complaint has been investigated and
resolved to the customer's satisfactionResolved Crown Paradise - The Jewel of Asian Paradise — Did not fullfill contract signed
resolved to the customer's satisfaction
Word of caution - Do not solicit with this company:-
Company name - Crown Paradise (time sharing / vacation rentals)
Owner - Elite Odyssey Sdn Bhd
Location - Lot A9-3A, Jln Selaman 1/1, Dataran Palma, 68000 Ampang, Selangor.
I received a call from this company trying to sell me "time sharing" holiday packages. I visited the place and was told that I can invest in the membership and use it, or I can opt for money back with interest in 1 year. I opt for the money back in 1 year with interest.
We signed the papers indicating my option, and this was sent for stamping.
Upon maturity, I called up to cash in my investment, but was told that the company did not managed to invest my money and that I will have to wait for another 3 months. I waited. The whole process took me 2 years to complete before I got back my money.
Things I've done :-
1) Many phone calls were made, and you get unanswered calls, promises to return calls which never happens, change of hands, passing you around, etc
2) I need to visit the place 4 times before I can get back my money.
Why are we subject to this hassle? You have to keep all the records for 2 years and running up and down, remembering to call them and to spend time visiting them and get angry with them. Its as though i'm financing their company just for their interest.
I got my money back, but with much unnecessary hassle.
Do not invest your money with them. They are very nice while accepting your money, but turned otherwise when its time to pay up.
Has anyone encountered similar problems with this company?