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grandpa’s country fried breakfast
Seriously?!? You replace a big piece of fresh made fried chicken with frozen, bland, chicken tenders? Why? Are you trying to push customers away? Do you think we are that stupid and won't see that your trying to cut corners to make a few extra bucks? Just stop it already! If it is not broke, leave it alone. Stick to what your known for. Homemade comfort food. Keep it up and your going to start loosing loyal clients that have been coming to you for years because of what you serve.
fire place
I have only work at Cracker Barrel for 2 weeks (including computer training). The employees are fine but. I have asthma, and the fire place causes me to have what is like a smokers cough. I do not smoke. I DID tell several people including trainers the fireplace was causing me trouble. I have woke up twice with breathing problems due to being congested...
Read full review of Cracker Barrelcustomer service
I attempted to place a to go order, and was left to feel as if I wasn't important enough. I called 3 times, all 3 times Melondie, I assume whom wad the cashier answered. The first time being transferred to an answer machine, I chalk up to a common mistake. I called back an explained to Melondie what happened, and she transferred to an answer machine again...
Read full review of Cracker BarrelFood, service, management
25 min for server to great, did nit come back. Flagged down another server who took our order, 45 minutes for oder to arrive cold and dry from heat lamp, manager said sorry, we're busy. Check were presented with incorrect charges that belonged to some one else. Having 45 years experience in f&b this was the most deplorable experience I have encountered in decades. Shame!!
Read full review of Cracker Barrelsunrise sampler
I order a sunrise sampler. It did not have grits, apples, or sawmill gravy. Not sure how this was missed. Called and talked to the manager and they are no help trying to have me come back and get those items, while the rest of my food is already cold.. I am so done with CRACKER barrel. How do you have a meal that you don't know what comes in it. Manager wa...
Read full review of Cracker Barrelfood and service
I called in at 4:48pm on 10/15/, placed the order for two meals and was told I could pick it up in 15 minutes. Arrived at 5pm, paid and was told by the lady at the counter that my order would be right out. I stood in the lobby and saw three take out customers who was not there when I arrived get their orders. At 5:15 the lady at the counter said she would...
Read full review of Cracker BarrelService and food was bad
I recently ate at this location we waited for 45 minutes for food no contact with the big butt braided hair waitress.She just let us sit there with out coming back to let us know there was a wait. a Black girl our waitress anyways finally we had to get another server to go and find her she finally came back after 45 minutes to tell us she never put the...
Read full review of Cracker BarrelMy whole disappointing lunch
I typically love Cracker Barrel food by this was a huge disappointment. I was disappointed to find the chicken fried chicken was now a new product — it was thicker than before and had different breading. Definitely not as good as the original - which is no longer made. I feel there should be a choice. My waitress (who had zero personality) brought out the...
Read full review of Cracker Barrelhomestyle chicken
My husband normally order Homestyle chicken on Sunday but when he ordered it...he stated that it was cooked too hard and none of the veggies had any seasoning on it tasted like they were poured out the container...Our waitress even stated that she was hard of hearing her name was Taylon... Our
church family normally visit cracker barrel in Hot Springs every Sunday after services and we want be going back the quality of the food and service has changed ... My wife is a cook and has cooked in restaurants and she knows about adding seasoning too knock the freshness out the canned veggies... Cracker barrel is known for having good veggies but that has even changed they put too much meat in the greens and their beans
your new sunday fried chicken
I sure hope you can take this idea from A life long customer, one that travels, and has visited many of your restaurants. I'm afraid you've missed it on your new Sunday fried chicken batter, that's also used on everything else that fried, it's too thick, and too hard, and often too salty. Then attempting to eat something with it on it, it crumbles off, and is a mess to eat, often leaving abrasions in one mouth. I believe it might be better for your restaurant to ease back a little closer to the original batter.
Black berry on the side for pancakes
I pored the black berries on my pancakes chewed and and swallowed pieces of Thorne's. I took a picture and now I'm on my way to the ER. The manager had the nerve to ask me with a smerk on his face do I need a tooth pick. I don't need a tooth pick I need a lawyer.. I still paid half the bill with no problem. I'm sitting in my car right now trying to swallow.. I do have photos. [protected]
Read full review of Cracker Barrel3 cheese grilled cheese
I ordered 2- 3 cheese grilled cheese sandwiches and I have attached a picture of what I received. I threw them away as they looked nasty. My check # 571 [protected] Sept. 19 @11:58 a.m. I would like some resolution for this as the sandwiches were not what I ordered and I won't order from there again if this is the way the food comes out for the customer.
service/kitchen
Hello, I am rarely a person to complain but the service I recieved at the Abilene Cracker Barrel was so disturbing that I question whether I will dine at another Cracker Barrel anywhere.I am an RVer who regularly dines at Cracker Barrel nationwide and have never expierienced this kind of service.I was in Abilene to attend my grandson's football game at Abilene Christian University on saturday 09/21/2019.The following morning me and my wife took him to have breakfast.We were in the door and seated by 0830hrs.My wife and I don't even look at the menu's because we know what we want.We sat for at least fifteen mins. before the waiter came to our table.We ordered 2 coffee's and 3 waters, 2 orders of biscuits and gravy, 3pancakes, 2pancakes, 2 fried eggs and and a large bowl of grits.Another 15 mins.slipped by before we got our beverages which was 2 coffees and 1 glass of water(no ice).At that time we asked for creamer and 2 more waters with ice and silverware.About 10 mins.later a different server brought the pancakes, fried eggs, 2 bowls of gravy(no biscuits)and 2 small bowls of grits that may have had 2 tablespoons of grits.Again we asked for silverware, creamer and butter for the grits.About 10 more mins.passed and the original waiter brought 2 creamers(inadequate for coffee drinkers who use creamer)and 2 forks and 2 knives(no spoon).By this time coffee was cold and undrinkable.A few mins. later he brings 4 biscuits for 2 orders of biscuits and gravy(usually get 3 biscuits per order at other Cracker Barrels).He brought 2 butters for my grits which by now were cold so butter did'nt melt.I noticed other patrons around us getting the same bad service.One patron actually went into kitchen to get his own silverwear.The grits were not consumed nor was the coffee.Finally got out the door at 0938.I will continue to dine at Cracker Barrel as I RV around the country but not this one even though I will be attending my grandson's football games over the next 4 years.The best resolution would be a refund and an apology from the manager.Photo of my receipt is included.My cell is #[protected].My name is Matt
Service was awful, as well as the cold food.
9/7/19 at 6:45 1828650 Breonna F We were there with our family, placed order and food came out cold and the chicken dinner that my daughter orded had a smell. Spoke to our waitress, but she never came back with the manager or anything. So she didn't eat that chicken she just ate everthing else. I even explainned to the lady that was cashing us out. She...
Read full review of Cracker BarrelService
I came into this store at 829am. The place was not busy at all. I stood at the host stand for 5 minutes the gentlemen at the cash stand use his radio to let whoever know there was a guest needing seated as I arrived. No one came then a server came out of nowhere to seat me. Then the same server reach over a couple while they were eating to put there ticket...
Read full review of Cracker Barrelgrandpa's country fried breakfast
I have been coming to Cracker Barrel for years. I get the same thing every time. The Grandpa's Country Fried Breakfast, and always get the chicken fried chicken. Then to my utmost disappointment, I come this morning to find out that you can't get the chicken fried chicken with it, instead you get fried chicken tenderloins which was not enjoyable at all. Could we at least have the option have having the chicken fried chicken or chicken tenderloins? Please give this some thought. As of right now, I don't want to come back here to get breakfast when in my opinion has now gone downhill. It is no where near as enjoyable as it was.
I agree 100%! I come to Cracker Barrel to get foods that I don’t make easily at home. My breakfast this morning was aweful. Chicken tenders that tasted like they came out of a frozen bag of Tyson chicken tenders. They were tough and bland. Way to go! Ruin a completely unique breakfast with more processed crap. Stop changing stuff! If it’s not broke, leave it the hell alone!
new fried chicken
Whose idea was it to make the portions no smaller than 4 pieces? I travel alone and would never eat 4 pieces in one sitting, and I have no way to keep leftovers safely. Because of this, don't guess I will ever get a chance to try it. By the way, do a little research and find out how many people order more than 2 pieces at any other chicken restaurant... never happens.
Rude staff
My young daughter and I went into this Cracker Barrel looking for some holiday decorations. We love to get ready for the holiday seasons, and your stores have some of the most beautiful and unique decor. While we were there, we were followed through the store by three employees who were positioned in different parts of the area we were shopping in. We were...
Read full review of Cracker BarrelService
We arrived at about 5:15 and waited until after 6:00 and never received our food. The restaurant was not overly busy. Many tables that were seated after us got their orders and left while we still sat. We asked three wait staff to please check on our order with no response .We asked a manager to check and after about 15 minutes she came back and said our...
Read full review of Cracker BarrelService
This is the second time we have eaten at this location. We are extremely unhappy with the service. Our waitress, on both occasions, never came back to our table to see if we needed anything or refill our glasses. We had to ask another waitress to go find our waitress today because we had finished eating for about 10 minutes. It still took 5 or more minute...
Read full review of Cracker BarrelAbout Cracker Barrel
The Cracker Barrel online store offers a unique shopping experience that is reminiscent of browsing through a country store. The website is easy to navigate and features a wide range of products that are sure to appeal to a variety of tastes and interests. From rustic home decor to classic toys and games, there is something for everyone at the Cracker Barrel online store.
One of the standout features of the Cracker Barrel online store is their selection of food items. Customers can purchase a variety of pantry staples, including jams, jellies, and preserves, as well as specialty food items like pancake mix, biscuit mix, and cornbread mix. These products are perfect for anyone who wants to recreate the delicious flavors of Cracker Barrel's Southern-style cuisine in their own home.
In addition to their food items, the Cracker Barrel online store also offers a wide range of home decor products. Customers can choose from a variety of rustic and vintage-inspired items, including wall art, candles, and kitchen accessories. These products are perfect for anyone who wants to add a touch of Southern charm to their home decor.
Overall, the Cracker Barrel online store is a great place to shop for anyone who loves Southern-style cuisine and rustic home decor. With a wide range of products to choose from and a user-friendly website, it's easy to find exactly what you're looking for at the Cracker Barrel online store.
Cracker Barrel Customer Reviews Overview
Many customers have commented on the unique and charming selection of items available on the website, with several noting that they have found items that they could not find anywhere else. The quality of the products has also been praised, with customers noting that the items they received were well-made and durable.
In addition to the products themselves, customers have also praised the customer service provided by Cracker Barrel. Many have noted that the company is responsive to inquiries and concerns, and that they go above and beyond to ensure customer satisfaction.
Overall, Cracker Barrel has received overwhelmingly positive reviews from customers, with many noting that they would recommend the website to others. With its unique selection of products, reasonable prices, and excellent customer service, it is easy to see why Cracker Barrel has become a popular destination for online shoppers.
Overview of Cracker Barrel complaint handling
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Cracker Barrel contacts
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Cracker Barrel phone numbers+1 (800) 333-9566+1 (800) 333-9566Click up if you have successfully reached Cracker Barrel by calling +1 (800) 333-9566 phone number 10 10 users reported that they have successfully reached Cracker Barrel by calling +1 (800) 333-9566 phone number Click up if you have UNsuccessfully reached Cracker Barrel by calling +1 (800) 333-9566 phone number 39 39 users reported that they have UNsuccessfully reached Cracker Barrel by calling +1 (800) 333-9566 phone number+1 (615) 443-9266+1 (615) 443-9266Click up if you have successfully reached Cracker Barrel by calling +1 (615) 443-9266 phone number 0 0 users reported that they have successfully reached Cracker Barrel by calling +1 (615) 443-9266 phone number Click up if you have UNsuccessfully reached Cracker Barrel by calling +1 (615) 443-9266 phone number 7 7 users reported that they have UNsuccessfully reached Cracker Barrel by calling +1 (615) 443-9266 phone numberSenior Director Corporate Communications+1 (615) 443-9115+1 (615) 443-9115Click up if you have successfully reached Cracker Barrel by calling +1 (615) 443-9115 phone number 0 0 users reported that they have successfully reached Cracker Barrel by calling +1 (615) 443-9115 phone number Click up if you have UNsuccessfully reached Cracker Barrel by calling +1 (615) 443-9115 phone number 1 1 users reported that they have UNsuccessfully reached Cracker Barrel by calling +1 (615) 443-9115 phone numberMedia Contact+1 (615) 443-9589+1 (615) 443-9589Click up if you have successfully reached Cracker Barrel by calling +1 (615) 443-9589 phone number 0 0 users reported that they have successfully reached Cracker Barrel by calling +1 (615) 443-9589 phone number Click up if you have UNsuccessfully reached Cracker Barrel by calling +1 (615) 443-9589 phone number 1 1 users reported that they have UNsuccessfully reached Cracker Barrel by calling +1 (615) 443-9589 phone numberMedia Contact
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Cracker Barrel emailsdmca@crackerbarrel.com100%Confidence score: 100%Supportjanella.escobar@crackerbarrel.com93%Confidence score: 93%communicationjeanne.ludington@crackerbarrel.com93%Confidence score: 93%Communicationteresa.miller@crackerbarrel.com92%Confidence score: 92%Communication
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Cracker Barrel address307 Hartmann Drive, Lebanon, New York, 37087, United States
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