The complaint has been investigated and
resolved to the customer's satisfactionResolved CPS Auto Finance — Harrassment
resolved to the customer's satisfaction
I have read some of the complaints about CPS in [redacted]s. I can relate to them, because it sounds exactly how they treated me and my co-workers. I was a store manager and felt bad for my assistant manager well actually both of them were harrassed and both complained to me of how bad they were treated because they wanted to do something about it. I felt bad because felt it was my fault that I hadn't made a payment ontime. And I understand it's my responsibility, but they should have a responsibility to treating people right. Not treating someone they financed like a police officer would to a criminal. Only CPS is worse by treating the criminal like an animal but also treating bystanders like a criminal. I was gone a week for vacation and during that week my assistant manager had answered the phone and said I wasn't around. They again called and told him that he was impersonating me and they would ask if the car was there and they were going to pick it up. He got so mad that when they called again he asked to talk to the supervisor to tell about how rude and disrespectful they were and the supervisor told him that because he had such an interest in the case that he believed my manager was myself and take care of the problem then. CPS had called both my managers that they would be by to pick up my car and tell my business to them, I don't know what's legal or not. But I ignore their phone calls because every time I talked with one of them I felt like I was inhumane. Even another occasion I actually talked to one representative and she was nice and said to call her back with my account number so could make a payment. I then called back and they nasty rep. and the supervisor, I wish I could remember his name so I could tell you so everyone that has dealt with them would know, both told me they couldn't accept from my account because the last one didn't work and I had to use Moneygram only to give the money even though I explained the last payment didn't work because I had just opened a new account and accidentally gave them my savings account number instead of my checking number. I don't understand how they can be so bloodthirsty. DO NOT USE CPS! It's not worth it, do anything but use them.