COSTA ATLANTICAPOOR HANDLING OF BAGGAGES

J
This review was posted by
a verified customer
Verified customer

SIR.
COMPLAINT AGAINST COSTA ATLANTICA -MINI CRUISE [Singapore ]


JAGRUTI VAISHNAV
Cabin no - 5171
Booking no - [protected]
Costa Card nos- [protected], [protected], [protected]

We were at Singapore on tour, enjoyed the tour, Singapore is beautiful.

we enjoyed Costa cruise [Singapore ] 15 may to 18 may, their service
was good however after checking out, we found our suitcase was broken,
suit case had no wheels & handle was also broken, even white colour tag
given by costa atlantica to fix upon the suit case was not there.

Our referred suit case was not on conveyor belt, but it was lying outside the
conveyor belt, we had to search for our suitcase&, found suitcase in damaged
condition.

We had complained to costa cruise as well as to our agent "Apollo Holidays"
Tel nos- +65 [protected], [protected], However they are lacking in customer service
hence, even 7 days are over we are not informed about the action taken

We humbly request to look in to this matter.
Thanking you

C/33 PARVATI MANSION JAGRUTI VAISHNAV
214 D.B.MARG. AMOLA VAISHNAV
MUMBAI -400007 [INDIA] JAGDIP VAISHNAV
TEL NO -91 22 [protected]
[protected]

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