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www.coolsavings.com
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2.0 4 Reviews

CoolSavings Complaints Summary

1 Resolved
3 Unresolved
Our verdict: When using services from CoolSavings with a poor resolution rate, be vigilant. Understand the common pitfalls other customers have faced. Prepare thoroughly for any interactions with their customer service, and consider alternative solutions if your issues are not addressed satisfactorily.
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CoolSavings reviews & complaints 4

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Newest CoolSavings reviews & complaints

ComplaintsBoard
R
8:32 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

CoolSavings cool savings adware virus

Somehow this malware posing as legitimate coupon software was loaded onto my computer without my permission and caused great harm to my computer. It is nothing but a complete nuisance and I had to hire a computer expert to remove it. The company who put it out should be penalized! Why is this company allowed to harass consumers with malicious malware?

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ComplaintsBoard
R
6:45 pm EST

CoolSavings Refused to cancel membership and refund funds

I live in a group home and only get $97.00 per month for personal needs. I was given a 10 day free trial with out access to product or services. The free trial expired while I was out of town and didn't have data services. I asked them to cancel my membership and refund the money. Their response was that I had to contact the company that offered the Cool Savings promotion to cancel and get a refund. The issue is that the company that offered the promotion told me and the recording also said that I need to contact customer service at Cool Savings to cancel my membership and get a refund. I have sent them a email stating that I want to cancel and if I find a withdrawal from my checking account, that I will take any and all necessary legal action. Since I live in a group home I am protected by the Vulnerable Adults Act of the state of Minnesota, and the federal law as well.

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7:19 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

CoolSavings Problem

Please I have asked before and I want you to stop sending me this crap I am getting very mad and demand that you stop the e-mails NOW!

coolsavings.com has become a problem and it needs to stop every where I go on line to stop the e-mails from you you send me some where else you make it so frusterating to get off your e-mail list and I am sick of it.

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Resolved

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CodFISH
, US
Jun 10, 2017 2:41 pm EDT

I have another complaint. The first time I use coolsavings.com to print grocery coupons and I get an error message about there being no coupons selected or I've already hit the max printing for those coupons. What a scam!

Is CoolSavings legit?

Our verdict: CoolSavings's operations, reviewed by Complaints Board, reveal a mostly legit stature albeit not without reservations. This assessment encourages users to navigate CoolSavings's offerings with a discerning eye, especially scrutinizing the fine print and any user feedback closely.

CoolSavings earns 70% level of Trustworthiness

Good Credibility Notice: CoolSavings rated around 70% by Complaints Board. Generally safe, but exercise caution in information sharing.

The age of CoolSavings's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

However ComplaintsBoard has detected that:

  • There was some difficulty in evaluating or examining the information or data present on the coolsavings.com. This could be due to technical issues, limited access, or website may be temporarily down for maintenance or experiencing technical difficulties.
  • Coolsavings.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The coolsavings.com may offer a niche product or service that is only of interest to a smaller audience.
  • We conducted a search on social media and found several negative reviews related to CoolSavings. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
ComplaintsBoard
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12:00 am EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

CoolSavings - Hidden charges!

Please check your cell and home phone bills. I have been charged $12.00 each month since April 2007 for voice mail by CoolSavings through my local phone company. I did not authorize this to happen, yet it did! Several internet pop up solicitation have embedded links that capture your name, email address and any other information you us if you start to...

Read full review of CoolSavings and 12 comments
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Contact CoolSavings customer service

Phone number

+1 (415) 946-6040

Website

www.coolsavings.com

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