Consumer Trust FinancialUnauthorized withdrawal from checking account!

D
This review was posted by
a verified customer
Verified customer

A company named, Consumer Trust Financial, made an unauthorized withdrawal from my checking account on 11/6/07 of $149.00. This withdrawal caused my account to be over drawn. The phone number attached to the withdrawal is: [protected]. When I called they were closed.

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Responses

  • Em
    emil salgado Jun 09, 2016
    This comment was posted by
    a verified customer
    Verified customer

    i was going to take some money out i noctice a charge for 149.00dollars i call my bank and they gave their name, i really dont know who this people are... the only thing i know is that i did not aproved any payment

    0 Votes
  • Pa
    pablo estrada Jun 09, 2016
    This comment was posted by
    a verified customer
    Verified customer

    I was checking the balance on my account and I notice the amount $149.00 debited in my account and made my account overdrawn about $350.00. And I did not even know why, called the number but they just keep on hunging up when to that website nothing, Called my bank and complain an authorized use of my account cannot give my money back until I sign an afidavit and cannot reverse any overdrawn charges because its not insured and until they submit the affidavit to the company that took the money and the turn around time bank of america is about 10 to 15 days . I have a 5 month old baby that needs formula but cannot buy it due to overdrawn charges .

    0 Votes
  • Ma
    Mary Reid Jun 09, 2016
    This comment was posted by
    a verified customer
    Verified customer

    Consumer Trust Financial withdrew money from my minor child's account which is a government run account for his disability check. They did not have my permission nor the permission of the representative payee whom is over the account. Because they put the card in my name which I did not ask for but an ex did, my son's goverment checking account overdrafted and has put representative payee agency and myself in jeopardy with Social Security. How can we remedy this and have money replaced???

    0 Votes
  • Sh
    SHYGER WILLIAMS Jun 09, 2016
    This comment was posted by
    a verified customer
    Verified customer

    My sister went online and thought she was dealing with a legitimate loan company. She didn't have a checking account so I told her it would be ok if she used mine. Turned out I should of said NOOOO!!! Recently I got $149.00 withdrawn from my account without permission and it put my account in bad standing. I would like to inform everyone that this company is a SCAM. Be very careful who your giving information out to over the web.

    0 Votes
  • Pe
    Peter Supple Jun 09, 2016
    This comment was posted by
    a verified customer
    Verified customer

    I too was swindled by this scam operation of Consumer Financial out of Clearwater, FL.

    Notice to customers: Stay Away from Payday Loan...Consumer Financial will illegally take your banking information and use it to charge $149.00 using illegal popup windows that are preset to Y (yes)and will not accept N(no)

    I sent them bank statements etc..explaining the illegal charge, illegal screens and I recently received a letter stating they had done nothing wrong I have contacted the Better Business Bureau and my banking institution to be on the alert for future unauthorized charges.

    This is a SCAM operation that you make you a LOSER!

    0 Votes
  • Ca
    Camilla Thompson Jun 09, 2016
    This comment was posted by
    a verified customer
    Verified customer

    Yes, I did check out some payday loan website ,BUT ,NO, I didNOT give permission to steal 149.00 from my checking acccount.IF I had that kind of money ,why would I be looking for a loan?Now not only am I 149.00 poorer,this also put my account in the red which started a chain reaction.I do hope you are very proud of yourself,because I am sure your Mother doesn't know how you make money.Maybe you will get real lucky and get into her account one day.As far as talking to you I was told to go to your online store ,well guess what,THERE ISN'T ONE!!!!!!

    0 Votes
  • Jo
    Jose Gavilanes May 15, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I was charged 149.00 dollars from my account and i called to complain but they were closed, so i'm going to try and call again during the time they are open.

    0 Votes
  • Gi
    Gizmologist May 09, 2008
    This comment was posted by
    a verified customer
    Verified customer

    My girlfriend had this happen to her as well. The common theme is applying for a payday advance online. She does not recall the payday advance company website she went to, but CTF uses this payday advance as a front for their scam. We DID get a letter stating they would refund 114.00 out of the original 149.00 but we still get runarounds now claiming they didn't get all the application mail back they sent her. We have contacted the Florida State Attorney General about this company. They are aware of them and have received several complaints about them.

    0 Votes
  • Th
    theone11 May 06, 2008

    stupid people

    0 Votes
  • Me
    melvin h wagner May 05, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I have same complaint of $140.00 being taken from my acount without any awareness. This company has to be stopped now. I want my money back imediatly I cant afford this type of doings. It has caused a great deal of trouble in my family.

    0 Votes
  • Ro
    ROBERTA STOSS Apr 29, 2008
    This comment was posted by
    a verified customer
    Verified customer

    LAST NIGHT I CHECKED MY ACCOUNT AND I SEE THIER WERE 2 CHARGES TAKING FROM MY ACCOUNT FOR 2.97 AND ONE FOR 149.00 FROM THIS COMPANY, I THIS MORNING CALLED THE BANK, HAD TO PAY FOR THEM TO FIND OUT WHO THIS WAS AND WHAT THIS IS AND COME TO FIND OUT I NEVER HERD OF THIS COMPANY BEFORE. SO I GET THE NUMBER AND CALL THIS COMPANY NO ONE WANTED TO HEAR IT THE FIRST WOMEN I SPOKE WITH SAID SHE COULDNT HELP ME THAT IT HAD TO GO THROUGH THIER DISPUTE CENTER BUT DIDNT HAVE A NUMBER TO REACH THEM ?? THAT I HAD TO CONTACT THEM THROUGH THE MAIL AND SHE WAS A CUSTOMER REP THAT DELT WITH THESE PROBLEMS ALTHOUGHT SHE WOULDNT HELP ME FOR NOTHING !!! SO NOW I HAVE TO GO TO MY BANK TO SIGN PAPER WORK AND GET QUESTIONED ON WHEATHER OR NOT I OWE PEOPLE MONEY???? AND THE WOMEN FROM MY BANK CALLS THIS COMPANY TO SEE WHAT SHE CAN FIND OUT AND THIS WOMEN HAS ALL OF MY INFORMATION !! MY ACCOUNT INFO, EMAIL, ADDRESS I MEAN EVERYTHING AND THEN STATES ITS MY COMPUTERS IP ADDRESS SO ME OR SOMEONE IN MY HOUSEHOLD DID THIS, WHICH IS NOT TRUE !!! SO THE BANK REFUNDS MY MONEY BEFORE HAND AND THEN SPEAKS WITH THIS IDIOT ON THE PHONE AND TELLS THE WOMEN FROM THE BANK SHE HAS ALL OF MY INFO AND MAKES ME LOOK LIKE AN ABSOLUTE INSANE RETART AND THE BACK TAKES THE MONEY BACK OUT OF MY ACCOUNT AND GIVES IT BACK TO THEM !!! HOW IS THIS FAIR ?? I DONT HAVE MONEY TO GIVE AWAY ! SO NOW I HAVE TO FILE A POLICE REPORT AND GO THROUGH ALL THIS TROUBLE JUST TO GET MY OWN HARD WORKED MONEY BACK !!! AND I HAVE TO PAY MONEY IN THE PROCESS OF GETTING THIS MONEY BACK ... THIS IS REAL ### AND IM SO UNHAPPY RIGHT NOW !!! I HAVE BEEN WITH MY CREDIT UNION FOR A YEAR AND U WOULD THINK THEY WOULD EVEN BE HELPFUL ?? NO! IM VERY UNHAPPY AND I HOPE ALL U OTHERS WHO WERE TOTALLY SCAMED LIKE I WAS GET YOUR MONEY BACK AND DONT HAVE TO DEAL WITH THESE ISSUES .. ITS JUST ABSOLUTLY REDICULOUS !!! IF ANYONE HAS ANY INFORMATION THEY CAN PROVIDE ME WITH AS FAR AS EVER GETTING THIER MONEY BACK OR WHAT EVER PLEASE CONTACT ME ! I WAS LAID OFF FROM MY JOB AND DONT HAVE FREE MONEY TO GIVE AWAY !!!

    0 Votes
  • Br
    Brenda Widner Apr 28, 2008
    This comment was posted by
    a verified customer
    Verified customer

    Twice in one day they tried to take 149.00 out of my account. Both checks bounced and is being investigated by my bank. I'm scared to put money in my account.

    0 Votes
  • Br
    brenda white Apr 28, 2008
    This comment was posted by
    a verified customer
    Verified customer

    The same thing happened to me. My bank account was debited $149.oo by some company called consumer financial trust, who I have no knowledge of. They deposited a check in my account. I spoke to my bank and thier doing an investigation and returning the check. Some people are scammerings. I would like to join the people who this has happened to and put a stop to these scammers.

    0 Votes
  • La
    Lakeya Mason Apr 28, 2008
    This comment was posted by
    a verified customer
    Verified customer

    This company just did the same thing to me and I don't know how they got my information . 4/25/2008 $149.00

    0 Votes
  • Un
    Unauthorized Charges Apr 25, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I checked my account on Friday, as I do every payday and I saw that my account was in the negative by $256.00. I researched my account and found out that a charge of $149.00 was posted to the account. I did not authorize this transaction nor do I have any clue of who this company is. Thankfully, we Bank with Bank of America and they posted the money back into the account.

    0 Votes
  • Ci
    Cindi Apr 25, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I too am a victim of this scam. They took $149 from my checking account and I now have numerous NSF charges! I have tried to contact them by phone and e-mail and I am unable to get through to anyone! What can we do? I cannot afford this!!!

    0 Votes
  • Ma
    Mary Durfee Apr 24, 2008
    This comment was posted by
    a verified customer
    Verified customer

    My husband and I recently applied for a payday loan on-line, the next thing ya know we are getting all kinds of charges on our account from companies that we had no idea who they were. We called this company and they are telling me that this is a non-refundable charge for $149.00 and in one day they tried to take it out of my account twice. So I got a supervisor on the phone and he tells me the same thing at this point I am past upset and I start yelling at this man well needless to say he tells me that I have to go through some dispute process and I have to submit it in writing. I said I do not think so I wanted my money back now. Well there is no way for that because you cannot contact their dispute department by phone only by mail. Well it is time that everyone who has been duped by this company to turn them into the BBB. They can take your money in 10 seconds or less and then make us wait 90 days or more to get it back well we need to fight back and stop this on-line fraud company before more people that just need a little money to get by get frauded. Anyone willing to help me in my fight please feel free to e-mail me at [email protected] Thank you

    0 Votes
  • Ha
    Hannah Apr 24, 2008
    This comment was posted by
    a verified customer
    Verified customer

    this is for the birds!!! I never heard of this company and now my bank is over drawn $300 because of these people...they took $149 out of my account without my permission!!! So i am calling them and something is gonna get done!!! They should be sued or something~!!

    0 Votes
  • Ke
    Kevin Hutchison Apr 23, 2008
    This comment was posted by
    a verified customer
    Verified customer

    Yep they're fraud.. they took $149.00 from me as well and I spoke with them on the phone and ask for a refund and they told me to send a written statement explaining why I wanted a refund and they would send me a total of $100.00 back if I cancelled my application. I haven't seen a nickel of that refund to this date. SOB's

    0 Votes
  • Ed
    Eddie Milledge Apr 23, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I myself have never heard of this company and they have charged my account for $149.00. I think that something should be done about this company because this is not right. How can a company just request money from your bank account without your authorization? This something I don't understand and I don't understand how banks just allow them to do something like this. I don't know how I am going to get my money back from this company but I do know that this is not right and something really needs to be done about this.

    0 Votes
  • Sg
    sg Apr 22, 2008
    This comment was posted by
    a verified customer
    Verified customer

    This Happened to me April 15 2008 I am very upset they debited my account and they will not give me back my money if any one can offr advice please help me

    0 Votes
  • Ro
    rodney alexander Apr 21, 2008
    This comment was posted by
    a verified customer
    Verified customer

    My account was also done this and the company is dening sending my money back the crazy part is it is a saving account that is money came out of i'm just on his account i don't even use his account for anything i just got done talking with someone and they hang up the phone on me i need help.

    0 Votes
  • Ro
    ROBIN MCGEE Apr 17, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I have never ever heard of this company before - I check ed my checking account the other day and saw that $149.00 tried to electronically withdraw from my account causing an overdraft fee from my bank. I called the [protected] and they were closed. Something has got to be done here.

    0 Votes
  • Sa
    Sam Purser Apr 17, 2008
    This comment was posted by
    a verified customer
    Verified customer

    Consumer Trust Financial with drew $149.00 from my father in laws bank account with the Bank of New Madrid under my name Patty Purser closed checking account and the fools at the Bank of New Madrid let it go right through without anyones permission.

    0 Votes
  • Ka
    Katrina Apr 17, 2008
    This comment was posted by
    a verified customer
    Verified customer

    Cunsumer trust did the same thing to me, they took $149.00 dollars out of my account and I, m going to dispute it through my bank as a forgery. When I talked to my bank about the fact that it was not authorized my bank told me that alot of companies have this thing called check 21, where thay make a check with your information, a bogus check number, electronically sign it, and electronically debit your account. I went to my bank today and actually saw this check with my own eyes (honestly) I dont know what kind of company this is or how they do this legally but they need to be stopped. I spoke to someone at the company and they actually said to me "well you checked yes on two boxes on your application" and I'm like what application I dont even know who you are. The number I have for them is [protected] BEWARE!! BE CAREFUL!!! and lets come together and shut these ### down.

    0 Votes
  • Ma
    Martin Garza Apr 17, 2008
    This comment was posted by
    a verified customer
    Verified customer

    This so called company has a web site. Its ctfstore.com. I noticed the website has the same phone number as what my bank gave me. I hope that this so called company is stopped so people who work for their money won't get stolen by these people. I hope everyone gets there money back, including me.

    0 Votes
  • Me
    Melanie Apr 17, 2008
    This comment was posted by
    a verified customer
    Verified customer

    Just thought I may be able to be of some assistance. I, too, was debited the $149 from my account. I googled the company name which is where I found this website. I also found the company's web page that has the card agreement. http://firstconsumertrust.com/termsconditions.html

    I noticed the following paragraphs/statements:

    MEMBERSHIP, APPLICATION AND ENROLLMENT FEES: The initial cost of your membership includes an application and enrollment fee. The total initial membership fee is $149.00. This charge breaks down as follows: $114.00 enrollment fee and a $35.00 application fee. The application fee is non refundable. If the refund of card membership procedure is met, We will refund your enrollment fee only.

    REFUND OF CARD MEMBERSHIP: You may cancel your enrollment into the CONSUMER TRUST FINANCIAL Plan within (30) days from the receipt of the Welcome Kit and CONSUMER TRUST FINANCIAL Card. To receive a refund of your enrollment fee, You must first contact CONSUMER TRUST FINANCIAL to obtain a Return Authorization number by calling our customer service number at [protected].

    Now, the trick for me was, I was very polite to the guy who I spoke with. He, of course, told me that there was nothing he could do, but he was also very nice about it. I said "I thought you'd say that, but I read in the terms of agreement that i should ask you for a return authorization number. " He said he wasn't sure what I was talking about but he'd transfer me to his supervisor. Again, I was very polite and told him that I read in the CONSUMER TRUST FINANCIAL CARD MEMBER AGREEMENT that I was to call and get a return authorization. He said he would submit it to his finance department. I said "Actually, it states in the agreement that customer service can get me this number." He asked me where I saw that, so I proceeded to read the part of the agreement that I have included above. He ended up stopping me in the middle and said that he was submitting a refund of the enrollment fee ($114) right now. I asked him for the cancellation #. He put me back on line with the guy I had originally talked to. The guy said to me "You are one smart lady. Here is your cancellation number and the money will be put back into your account in 7 - 14 days." He gave me his name if I need to call back in 7 - 14 days to handle it again. Hope this helps everyone!!

    0 Votes
  • Do
    Doug Mckiddy Apr 17, 2008
    This comment was posted by
    a verified customer
    Verified customer

    Sorry, i did not type my full email address the first time.

    0 Votes
  • An
    Angela Faye-Masters Cancio Apr 15, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I am a single disabled Mother with a disabled teenage daughter...
    in a time of dire need, I sought a personal loan to keep us from losing our apartment...

    These people took advantage and instead of putting money IN my account they REMOVED $149.00... now my rent check has bounced and we are going to be evicted!!! PLEASE GOD HELP US!!! AND PLEASE KEEP TEM FROM DOING THISTO ANYONE ELSE!!!

    0 Votes
  • Da
    David Foster Apr 09, 2008
    This comment was posted by
    a verified customer
    Verified customer

    This ### scAm company withdrew $149.00 for my checking account without authorization. I am amazed that banks do not at least get confirmation from customers before allowing someone to withdraw $149.oo from a customer account. I agree this scAm company should be sued and kicked to the curb by every AG's office in every state, but maybe to we should be looking at the banks who allow this to happen to their customers.

    0 Votes
  • Mi
    Michelle Hayes Apr 08, 2008
    This comment was posted by
    a verified customer
    Verified customer

    OMG...I looked at my account this morning and there is a charge from a company named Consumer Trust Financial for $149. I never authorized that charge, but it made me go negative and I am getting charged $245 in overdraft fees.

    0 Votes
  • Re
    Rennan Vergara Apr 05, 2008
    This comment was posted by
    a verified customer
    Verified customer

    HI, I AM A NEW VICTIM OF THIS CRIMINALS!!!

    0 Votes
  • Du
    DUSTIN MILLER Apr 04, 2008
    This comment was posted by
    a verified customer
    Verified customer

    AGAIN... SAME THING HAPPEN TO ME. $149.00 CHARGE. I HAVE NO IDEA WHO THIS COMPANY IS, I HAVE NEVER HEARD OF THEM NOR HAVE I USED THEIR SERVICES BEFORE. SCAMERS... :0(

    0 Votes
  • Li
    Linda York Apr 02, 2008
    This comment was posted by
    a verified customer
    Verified customer

    They did the same thing on 3/31/08. The electronic check they generated does not even have my name or my husband's name on it. It does have the routing number & the account number on it. Where did they get it from? Why does our banks accept these checks if the person's name on the check is not even authorized on the account? I am in the process of getting this bank blocked from debiting my account. Does anybody know about any other places that have done unauthorized withdrawals? Please let everyone know so that we can block them from our accounts also. Thank you.

    0 Votes
  • Ka
    Kaleena Kewanwytewa Apr 02, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I have just recieved notice from my bank that I was over drawn on my account because of this company. I have never set up an account with them or asked them for anything to be set up in my name. I called them n told them about this problen and they told me that the money was non refundable now i have to be late on my bills due to this BS. They are making money off of people with no money and when you try to talk to them about they kept saying the money was staying there. This company should be sued. I think I will start the process and with all these complaints Im sure they will not win.

    0 Votes
  • Ka
    katherine boyd Mar 31, 2008
    This comment was posted by
    a verified customer
    Verified customer

    hello my name is katherine boyd, I remeber getting a phone call about a pay day loan! I thougt that I, had got a payday loan. Until this company tried to debit $149.00 out of my checking account. Sorry I miss undrestood. I 'am not intersting in a gift card or criedt card. I thought that I was getting a 115, 000 loan. thank you katherine boyd, please call me at [protected].

    0 Votes
  • Su
    sue Mar 31, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I just found out that they did the same to me. I am also on a fixed income & didn't fill out any forms giving out my checking account number. My bank has refunded my money ae a courtsey & will go after the company. Now, I have to close my checking account & stop where my social security checks go. This company has to be stopped!

    0 Votes
  • Ch
    chris collins Mar 28, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I was checking my bank statement online and noticed that 2 checks in the amount of $19.95 each were that were electronically submitted thru Consumer Financial Trust Inc. I have never even heard of this company until i looked at my bank statement. My bank gave me a number to call to dispute the matter and when i called i ended up sitting on hold for about 30 minutes. I am so upset, yes its not a lot of money, but what if it happens again? Then what... i sit on hold for ever with no positive result and continuous unauthorized withdrawals from this same company?

    0 Votes
  • Ch
    chris collins Mar 28, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I was checking my bank statement online and noticed that 2 checks in the amount of $19.95 each were that were electronically submitted thru Consumer Financial Trust Inc. I have never even heard of this company until i looked at my bank statement. My bank gave me a number to call to dispute the matter and when i called i ended up sitting on hold for about 30 minutes. I am so upset, yes its not a lot of money, but what if it happens again? Then what... i sit on hold for ever with no positive result and continuous unauthorized withdrawals from this same company?

    0 Votes
  • Sh
    Sherri Mar 28, 2008
    This comment was posted by
    a verified customer
    Verified customer

    they rip me off.im calling the federal goverment to report them.im also going to call all the local news so that they can report to the public. so it wont happen agian. this realy make me mad. if everyone report this to their local news maybe we can help someone eise before it happens again. im so sorry that this happen to us all. i pray for all of us.take care and GOD BLESS.

    0 Votes

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