The complaint has been investigated and
resolved to the customer's satisfaction
Con-Way FreightLinesDoes not pay for services rendered!

We have been the glass company vendor for this company for over 6 years and have provided an excellent service over those years. We were always there quickly and made sure their trucks were back on the road quickly. Unfortunately, in December 2007, we had no choice but to put the account on hold due to non-payment of services. We are currently owed $2,553.00 for services rendered to them. The oldest Invoice due is from July 13th, 2007. We have been calling since September for payment, to no avail. We have been told a check is in the mail, or would be shortly, many many times. As of today, February 2, 2008, we have still not been paid. We regret the fact that we no longer are able to service the company, due to non-payment of Invoices and the amount due. On February 4, 2008, a demand letter will be going out to the company and, if payment is not received, a lawsuit will be filed. We have always followed through on our service and have given this company excellent service. We feel it necessary to warn ALL vendors at this point that they may not be paid for their services! Please file this complaint so that others are not out of money, as we are now. Thank you!


  • Wi
    william logan Aug 28, 2009

    I am the Co-Owner of We had Con-Way ship one crate of pool table slates from Atlantic City to N.Y. N.Y. approx. time to get there 4 to 5 hours. Well we paid them and they put them on the truck on Wed. and as of Fri. they still hadn't dropped themoff at our multi-millionaire's business. The pool table was already there waiting for the slates. Well come to find out the driver didn't have the contacts name or number to call them and set up a time for delivery. Well the [censored] should have called his company as they had the contacts name and number in their computer!! So we had to get our installer who is a great guy buy the way..The Billiard Man-[protected] to bring his own slates at his expence over to the job site so he could get the table done. These people at Con-Way do not know anything!!! I would not in a million years ever recomend them for anything. Because of them put a blemish on our record of being real EASY to deal with. My partner and I pride ourselves on being great at what we do. Thanks for the forum to write this. I am not the kind of guy to be complaining unless its over something real big. William from

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