Complete Savings / Complete Save
reviews and complaints

I have just gone onto my online banking and have just seen that £15.00 has been taken out of my account for wly*completesave.co.uk.

I have not signed up for complete savings and I'm not entirely sure what it is and how they received my bank account details to take money out of my account without my permission?

I want a refund and to cancel whatever I apparently signed up for.

i Decided to enter my details ( worst mistake of my life) I thought i was signing up for cupon for cashback from a one product not a membership! The instructions are not clear at all and they have taken over £30 from me. This website continues to traps people into signing up for their money grabing scheme. This scheme has tricked many people into signing up without realising it is a monthly subscription, due to the unclear instructions. I am taking this further as WLY cashback cannot continue to trick people into signing up this awful scheme and i am requesting a full refund.

Finishing my school studies this year and starting work in October I have started opening my bank statements. Prior to this I never really bothered because I had no money being a student so didn't feel the need to open them.

I am heartbroken today as having started working I wanted to check my salary had been paid in, upon doing so I noticed a payment going out for £15 per month. I had no idea what this was so called the bank only to find out it was to a company I had never heard of, never signed up to and much worse it had been going out since Nov 2018. OMG that is £375 which has been withdrawn from my bank yes MY BANK ACCOUNT not any one else...so how have they done this?

Please please can someone tell me how to get my money bank which was gifted to me from my parents over the last few years.

I have read Mary's name mentioned below a few times Mary can you help me get me money back please? I go to Uni next year and need this to live off. Any individual help would be appreciated, closing the company down I am sure would help many others in the future.

Please, please help me

i didn't give you rights to take my money out my bank I don't even know who the [censored] you are. You realise how desperate I am for money. I'm
a 23 year on furlough. put the money you've took back into my account now or I'll take this further. this isn't the first time you've done this. i don't know where your getting my details neither. Absolutely disgusting of you to think this is acceptable.

Hello I have no idea why I have had money deducted from my account when I have never used your service? Please refund the amount deducted ASAP.
Thank you
Jordan Barnaby
Jordan.[protected]@gmail.com

I have just had £15 taken from my account for some reason, I don't ever remember sending you my bank details or signing up for any subscription, I want my money back thank you. I want a full explanation as to why this money has been taken from my account, I can only assume that you have piggy backed a claim I made for cash back off a purchase.

Kind regards

John Cotton

I have just received my bank statement for november and have seen an unauthorised payment dated 23 nov. 2020, ref no. [protected] che for £15. I then looked back on my account and saw exactly the same information for 22 oct 2020 for another unauthorised withdrawal of £15. I have no idea where this "complete savings" organization got my bank details from because it was not me, and both these transactions are totally unauthorised and totally illegal. I am an old aged pensioner and am in no position to subsidise criminal activities. These people are a disgrace, and I suppose they thought the sum of £15 would slip under the radar - well it hasn't. Please refund the £30 asap.
Christopher cowles

I have just seen a pending transaction of £15.00 listed from you from today due to come out of my bank account. I want this transaction cancelled as I have no idea what this could be from nor have I signed up to anything to allow this money coming out of my bank account. I will be contacting my bank once the transaction has been taken if it's not cancelled beforehand. My email is Paige.[protected]@hotmail.com I have checked emails and still don't know why this amount is pending

what right do i have to withdraw money

Had £15 taken from my bank account this month and dont remember signing anything to say you could have my bank details. Not very happy as Im a poor student as it is, every penny helps especially in times like this. How am I supposed to support myself when I am getting scammed from companies like this! Any way I can get my money back? Please let me know.

I have just been notified by my bank that £15 was taken from my account and looked through the transaction and I know for definite I have never subscribed to your company and I don't even know who you are and how you got access to my account? Please refund any money you have taken and explain how you got access to my account

This might have been going on for a while without me noticing it I will have to check through my statements but you know how long you have been deducting money from my account therefore refund it all please

Clakson

I have not signed up directly to this company or any of their offers that they advertise about money back however I have recently discovered they have been taking £15 a month from my account without my knowledge. I want to cancel my membership and get a refund as soon as possible

they have taken £15 out of my bank this month without authorisation, I don't know how as I haven't gave them my bank details. I do some online shopping, always at the same online companies but I haven't registered at Complete Savings Plan. I'm not sure how they got a hold of my details but Id like this payment stopped and I would like my money refunded and this investigated please.

Hello I bought a child's train ticket Sunday from Wareham to Bournemouth at 1.30 pm and what was meant to be £3 you have charged me £15 what's this all about. It was my pocket money as I'm only 15 and you have taken all my money I only wanted a one way ticket not to sign up to anything I was not aware of any kind of signing up I just wanted a ticket from Wareham to Bournemouth. I would like a refund as this is not what I wanted to purchase. Thank you

When I ordered my SEE tickets I did not see that I was signing up for this monthly membership as the email confirming my purchase went straight into my junk folder so it wasn't clear that I was signing up for this. However I saw a £15 charge and decided to look through my spam folder as I didn't recognise the company. I feel this is unfair as it wasn't made clear that any charges would be made and feel that I should receive a full refund due to the misleading nature of your memberships and fees.

I'm extremely angry about the fact you have taken money out of my account with no consent of payment so I want my money back into my account totalling £15.00 and my account taken of your servers completely otherwise I will take this to court and get you prosecuted I'm very very angry about this. Also have proof shown below so if not I will take this to the court and guava you prosecuted!

Unauthorised money pending in my account from your company. I have not agreed to anything from your company. I want the direct debit stopped straight away please.

£15 has been taken out of my account when I haven't got a subscription? I would like to speak to someone and get my money back.

I've just checked and i've no idea what the moneys been taken out for and I cannot find out how to get in touch with you. I'm extremely disappointed and you like for someone to get in touch with me otherwise i'll have to take other action.

Thursday 3rd December this same company I am not sure how they have my bank details have been taking money secretly out of my account and today they took £15 not sure why I don't have any payments due if you could refund me that money and get them to stop taking more money from me in the future that would be great thanks. I know there is a earn a minimum 10% cashback every time you shop online with complete savings... Enjoy a 30 day free trial and it is only £15 per month thereafter on there website i'm not sure if in the past I bought something but I didn't sign up to the subscription if possible could you cancel this subscription and refund me as soon as possible. Thanks

I have just gone through bank statements for the last four months and seen you have been taking £15 a month from my account! I looked up why this would be and who you are, and it looks to be that it was for a £20 cashback on a next train ticket, well the only time I can think off would be when I bought a ticket home for Christmas in Dec 2015. And that offer only said to give my email, nothing about bank details, or extra charges.

I believed this to be a Christmas deal, and nowhere did I see I was signing up for anything else, other that what I thought was a nice Christmas 'present' for the company I bought the ticket from,

I did not anywhere read this would come with a monthly charge, if I had even a sniff that I would have to pay out any money for a £20 voucher, which I haven't even used, I wouldn't have given my email for it, and I am not stupid enough to give out my bank details for a voucher, I can only imagine you high-jack them from my genuine purchase of a train ticket.

I am going to the bank tomorrow to cancel this and I want my goddamn money back! What a nice gift to those living beneath the breadline.

So goddamn angry! Do you have any idea how much £120 is worth to me! Enough to be fooled into wanting £20 off a train ticket to see my family.

To anyone else reading this, I do apologise for the swearing, but this is truly devastating for me to discover.