Complete Savings / Complete Save
reviews and complaints

My account has been charged of £15 on the 22/12/19 at 7am. I never subscribe or authorise Complete Saving to take money from my bank account.
I request this to stop immediately, I also request and immediate redound.
I also want Complete Saving to cancel all my information and personal data.

If this will happen again I will have to take legal actions.

Alessandro Cominato

I have had £15 taken out of my bank account under the name ‘wly*completesave.co.uk', I have not given my name and/ or address of this website and in fact have never heard of them before. I would like a refund ASAP! I have not applied for anything and have not authorised any payments, I am with nationwide banking society and will be ringing them in the morning if nothing is done about this.

Hi you seem to be taking 15.00 per month from my bank account each month since December 2018 which means you have taken £180.00 from me I have no idea why I have not signed up for this can you please refund my money back ASAP I will be contacting my bank to stop further payments this is a joint account which my ex partner no longer pays into therefore if he has set this up he is not paying it each month, I am the only one putting money into the account I am a single parent and already struggling to pay my bills, This is making it very difficult for me to, taking £15.00 per month is a lot of money from someone thats is already having problems surviving each month
Thank you
Frances Hendren
My bank account number is [protected]
Sort code 873759

I've looked onto my bank account this morning and have been charged £15 for an reason as I only
Used my card once yesturday? I googled the name of where my moneys gone and it took me to your website with people with the same complain as me.
I have no clue where my moneys gone as I have no clue about this company and how you have got my details?
I would like you to put the money back in my account thankyou.

Until today I have never heard of this company so you can imagine my surprise when I woke up to hear that I have had £15 taken from my account without any idea what had happened.
If possible I would like to know why this money has been taken out of my account, and returned as soon as possible as there is no reason for money to be taken as like previously stated this is the first time I have heard of this company.

Kind regards
Jaden power

I have been charged for £15 this morning on my account from the website "wly complete save.uk" but i have never contracted to anything ! What can I do to have my money back and to stop that ? I have never give my personal bank details or anything on internet that can link me to your website ! I want to have clear answers before law suits. Thank you!

WHY am I being charged £15 each month?

I would never have a DIRECT DEBIT set up on a Credit Card!
You have been taking money from my card since January 2019.

This is a total of £165!

I want this matter resolved and my money refunded back to me!

I have wasted my time on the phone to my back and you are still finding away of taking more money out!

I signed up for free saving 27 Feb 2019 in order to save on a ticket.

after that, as of April i was charged 15 pounds a month without ever being notified - no emails, nothing

I see that in the fine print it does warn me of this but when I signed up there was nothing mentioned about charges at all; you must know this because I see online there are countless complaints about this from other similarly tricked customers.

as a company you may be operating in such a way as to avoid legal repercussions but that does not make it ethical. You are preying on people's ignorance & gullibility for your own profits.

I did not give any bank details to this company. I don't even know what type of company you are. I did not authorise you to take any payments from my account. My bank Fraud team are investigating this matter. Any information to help would be appreciated. I would like a full refund & no further payments to be taken from my account.
Thank you,
Kind Regards,
Sarah McCoy

I have zero clue as to what happened since I rarely ever buy things online and yesterday I bought vitamins from boots online and today I see a message from my bank showing that WLY* COMPLETE SAVE took 15£ out of my account, I do not know about the company and do not now nor ever wish to be taken money without my permission. I'd appreciate my moneyback at the earliest or I will have to file a legal complaint against the company for stealing my money.

I signed up for Debenhams account . This was sold as a offer to allow discounts with no mention of £15 monthly charge . I do not recall signing up for anything else committing myself to £15 for Wly*completesave.co.uk
This has been added to my bill.This is not a service I want . I want to complain about this scam
Not sure what else you need ?!? This whole process is equally as frustrating

Hello, I thought I would save up money with complete savings but my bank account has been debuted twice 15£ per month. I did not realise that my money would be taken away in order to save money, I don't think it's fair that I don't even get a notice about it in the first place. I only just realised I was being debuted 15£ per month and I demand a refund before I go to the bank and put this under fraud.

I have never signed up to this service and complete savings has been taking money out of my account £15.00 transactions at a time. This has been happening for a few months now and I need to know what can be done to stop this or resolve this. It has been happening since 12th november 2018 however I have only chased this now how do I stop this? I am not happy that money has been taken and I've been unaware.

I have never signed up to you and I have never put my bank details in this, and I don't quite know what you are so you need to take my bank details off your system and stop taking money off me. This is fraud! And I'm really not happy about it. £15 a month your taking of me and I work my [censored] of to pay my bills and your taking £15 of me for what? Get my bank details off your system and stop robbing me. And also give me my money back. I want all my money back. Thank you.

Why have I had money took out my account I don't even no who you are I want it replaced ASAP there is no reason you should be able to get it out my bank I will be contacting my bank and getting this sorted as you have put me into my over draft so I'm now going to get charged as I don't and can't go over as I get charged so now you have too £15 it needs to go back in my account today you took today you put back today

this company has been taking money out of my account since MAY (8 months) they have been taking £150 every month and i have only noticed now after checking my bank statement. this is ridiculous, i would like a full refund of all money that has been taken out. this is FRAUD! i have emailed the company and am yet to hear back from them... this is totally unacceptable

Hi

I am Xin and maybe your company already know my other information from certain way. Because I just realized I kept being charged 15 pounds every month from your I pant since 2 September. At first I made the complaint to HSBC why I was charged for nothing, no goods, no service. I asked them the details of supplier, and they asked me back' why you didn't try to find it in google'.

I think I am one of them who made complaints before for exact same reason as below:
https://www.complaintsboard.com/complaints/wlycompletesavecouk-unauthorized-charges-to-bank-account-c819960.html

I got the same feeling as them with anger and disappointments. I seriously doubt how it happened in this country claimed everyone is protected by GDPR! I enclosed my bank details and really hope it solved by refund me 60 pound (4 months charge) before this week.

Regards
Xin

You've taken £15 out of my bank account but I've never give any details to this company and I'd never heard of it until I checked my online banking, I'm really not happy about this at all, because I needed that money so I can do my Christmas shopping, and I am annoyed about how you took the payment as I had never even heard of the company. I would like my money refunded as I'm really not happy about this

I have recently discovered that the company above has fraudulently taken my money from my bank account since January 2019, I was horrified to learn of this blatant robbery of my cash of which I had no idea. There has been an investigation, proceeding to enquire how your company could be taking this amount from my account when I have not signed a contract. Therefore for all my money what you have fraudulently taken, I would like it back.

This Company have been taking £15/month since August from my credit card account, I have just spoken to Post Office to my CC Company and they have put a stop on any future payments and suggested I contact you for a refund, therefore, please return my £75 immediately otherwise I shall be taking the matter further. I did not give permission for this transaction and in fact do not use this credit card on a regular basis so know I have not signed up for anything.