Zurich Extended Auto Warranty / Lack of customer support

Purchased bumper to bumper warranty when vehicle was new. Heater blower motor failed two days ago. Called the dealer and he couldn't get me in until today. Wasn't aware that the contract expired yesterday. According to Zurich they will not cover it since the car only went in today. They do not care that the dealer wait time was out of my control. The customer service rep was very 'snippy' and wouldn't even talk about it. What a waste of money.

Mar 31, 2017

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