Zulily / scam!

Seattle, WA, United States
Contact information:

I ordered four pairs of boots on this site. I received my items and I must say quality is great. They have very nice prices and items. But then I began receiving emails stating that I had bought some expensive items and did not paid. I checked my bank account and realized they charged me for over $200. They added 15 items to my basket and took my money! I called them first thing in the morning. I closed my account and demanded a full refund. Customer service agent told he'll see what can be done. He promised to call me back within 2 days. Well, it's almost a week since then. I called again and they said the same thing. Very bad situation. I really liked my new boots and would have ordered something else. But I won't be purchasing from them again.

Dec 16, 2015

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