SUBMIT A COMPLAINT

ZujiCancellation fee

Very misleading website and company, there is not enough information about their services and fees. Do not use Zuji, there are tons of hidden fees and you will get nothing but trouble. I booked a car via Zuji and due to some circumstances I had to cancel my entire trip and of course the car rental. When I contacted Zuji and asked them to cancel my booking they charged extra $200 and said that was a cancellation fee. There was nothing mentioned about that on their website and I wasn't able to find any information about these fees. I bet they just scammed me and stole my money. Don't believe Zuji, this company is not to be trusted!

Si
Jan 10, 2017

Post your comment