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Zrii / charged with out my consent

1 CA, United States Review updated:

In June of 2008 I tried a product called zrii I was sent a kit that I payed for with a credit card. Six month later I am shipped another kit and charged to my credit card with out my autorization. I called my credit card to diput the charges. I then called to return the product and was told to send it UPS. I requested to be sent a sticker to return the product and was told that it was my reponsiblity to return it at my cost. This is unfare to me that I have to pull money out of my pocket to return the product that I did not order. Would like you reponse to what to do

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  • Sn
      17th of Feb, 2009
    0 Votes

    They should have explained to you that they had a perpetual charge plan, that apparently you agreed upon.

  • Ro
      19th of Feb, 2012
    0 Votes

    Again I see this happening!! Not getting refunds not getting product!! Health canada has explained that this product is lethal to some
    people with certain illnesses yet Pura Vida Studio in Edmonton was not aware!! Regarding refunds they Zrii do not give as they explain
    that you must send original packing and a special insert. Because mine was purchased at a clinic and tampered with items product
    removed wasn't acceptable for return. They will just ignore you with returns hoping you fade away!! or get tired of dealing with inneffectual customer service!!

  • Ro
      19th of Feb, 2012
    0 Votes

    Also be aware that this is a pyramid scheme. I was constantly asked at Pura Vida Studio in Edmonton to recruit family members who
    had no interest' The owner was only really nice to members who kept purchasing this product!! For a healthy fitness studio I was amazed the only thing she was interested in was selling product. She would come downstairs to husband's chiropractic business to
    get business. Many people were fed up!!

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