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Zoxoro / I haven't received my refund of $288.99.. Since feb 2017

Sydney, New South Wales, Australia
Contact information:

I placed an order with this company Zoxoro on the 26th Feb 2017.. after several weeks I emailed them on the 17th March 2017 to find out what had happened to my order as I have not yet received it. I received an email on the 30th March 2017 saying they couldn't supply me with the product and they were going to refund me on my credit card the full amount. I have since sent several emails to them, saying I still haven't received my refund. they told me they were looking into it.. I am still sending emails and now not getting any response from them.. this amount of $288.99 is still on my credit card and has still not been refunded.. I am paying interest on this amount for something I have not received. I am not happy at all and I am willing to take this further if I don't get a response asap..

Co
Apr 20, 2017

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