We were a customer of Zoovy for some time, but decided to leave after rate increases and continuing inappropriate comments towards us by the Zoovy staff. Apparently we were disliked because we didn't spend enough with Zoovy. We never felt that Zoovy cared about our business, in fact we felt put down by Zoovy. We switched to another ecommerce provider and our sales have sky rocketed. Leaving Zoovy was not only good for our business, but we found our rankings in Google shot up because we no longer were linked with a Zoovy sub domain, we had our own domain after we left. You really need to shop around for an ecommerce provider and check for hidden costs. And there are better ecommerce providers out there, our success is evident of that. We been interviewed on a number of radio shows, TV and in a internationally released documentary. I highly doubt that if we had stayed with Zoovy that we would have become a huge success.