Zoots Dry Cleaners / Poor service!

We used to use Zoots regularly through work, but there were just too many of us that wound up with either 'extra' clothes or worse- lost clothes. For a relatively small office of 50 people, this happened several times, too often to just be 'random'. I now know that they send all of their clothes off site for cleaning, which ultimately resulted in blame shifting at our local store. I'm going back to my small local cleaners, Zoots stinks.