Zoosk / zoosk subscription

Hi. I was a previous Zoosk account holder and a few months ago I cancelled my subscription and deactivated my account, I have since been charged twice from my account for Zoosk services which I had cancelled, today I logged back in and reactivated my account so I could go in to check and see if my subscription was cancelled and it says it is YET I am still being charged. I would like this situation rectified immediately as I have followed all your online Instructions to cancel it and you are still taking my money so I'd like you to remove my details and a refund of both payments as you will be able to see my account has been deactivated and not used I the time the payments were taken from you.

Mar 27, 2017

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