The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In

Zoosk / cannot sign up for one month only - bad link

1 United States Review updated:
Contact information:

Hi! I think Zoosk is a total scam! I tried to sign up for just one month b/c I wanted to respond to someone who "winked" at me, who then sent me an email. When I tried to respond, I was told to unlock the message, I needed to subscribe. Not being a strong believer in online dating, I opted for the lowest option -- 1 month for 29.95. Upon entering my credit card info, the "confirm" page just sits there and it does not let you confirm. Not wanting to pay more, I did not try to enter my info for the 6-month or 3-month plan. I investigated and saw that you could pay via paypal and thought that would be easier. However, I discovered that when you use paypal to pay, you have barely any options on how much time to buy on Zoosk - you have to buy something like 1 year or 2 years. And.. pay all money upfront... with no clear instructions on cancelling. The same is for payment by check... only can purchase some astronomical amount of time on Zoosk.

I'm planning on reporting them to the BBB and any other agency I can find that can shut them down. I'd recommend that NO ONE sign up for this service and everyone who is unfortunately paying, to pull out (if they can) immediately.

FYI, Digital Media Wire reported on June 12, 2008 that Zoosk raised $4.1million in it's second round of funding led by Canaan Partners, with add'l backing from previous backer, ATA Ventures. reports that in June 2009, they raised another $6 million in their third round and raised $30 million in their fourth round, reported December 3, 2009, led by Bessemer Venture Partners.

That is about $40.5 million total raised, with who knows what percentage owed to these investors. Did they take the money and run...? Someone is going to be running after them soon enough if they don't fix their subscription problems. How are they going to make money if us daters can't subscribe? That's probably why, as another post on here said, there's no way to cancel your account and they just keep billing you month after month... they have to make this money to pay back investors SOMEhow! Honestly, what does a dating site need $40.5 million for...???

Looking forward to the shut-down,
Dating in NYC

Sort by: UpDate | Rating


  • De
      10th of Nov, 2010
    +1 Votes

    someone had send me a email telling me to unlock it. they send me hello how are you. when i try to repsond to or try to send a message back i couldn't text this person back

  • Ja
      25th of Oct, 2014
    0 Votes

    Zoosk employs the method of automatically renewing your subscription. THIS IS DISGUISED THEFT. The cure is: Use a credit card that only has a limited amount deposited by you...fpr the Internet only. Never use your main card . To defeat them ...CANCEL YOUR SMALL CARD AND GET A NEW ONE. THEN NEVER SUBSCRIBE TO THIS CROOKED CORRUPT SITE EVER. THEY ARE CROOKS AND NOT HONEST ...

  • Ja
      25th of Oct, 2014
    0 Votes


  • Ja
      25th of Oct, 2014
    0 Votes


Post your comment