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1.6 326 Reviews

Zoosk Complaints Summary

46 Resolved
271 Unresolved
Our verdict: With Zoosk's very poor resolution rate, careful consideration is needed. Research their service comprehensively, and read up on how they handle customer disputes. If you face issues, be prepared for potential challenges in obtaining resolutions and explore other service providers as backups.
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Zoosk reviews & complaints 326

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7:17 am EDT
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Zoosk its a scam

I joined Zoosk for one month even after a friend warned me - stupid move. They lure you in with woimen that supposedly have messaged you, then the messages were almost all the same, or two different computer generated response. I have demanded my money back from them. I have enough self-confidence to fight them and report them here, but its absolutely pathetic that the lonely people who are too timid or embarrassed to respond get burned. Please let me know if there's other ways to get compensated by them...thanks

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dodobrains
New Brunswick, US
Aug 27, 2011 12:19 am EDT

Contact the Better Business Bureau. Not sure how it works in other countries, but they charged my card 6 times and I had to file a dispute with my bank to get my money back from them. I also sent them a message saying that I have reported them and if my bank does not get my funds back, they better do it. Also informed them that I reported them as well. I did not sign up for Zoosk account either! The charges just popped up out of nowhere!

Anyway, try that. There must be a way that they can be stopped.

Best of luck!

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The utter Truth
Colorado Springs, US
Jul 25, 2011 1:00 pm EDT

Zoosk is crap! they cause you to think people are flirting with you when there NOT! its automatically done by the site to send you flirts from people that aren't flirting with you at all! I payed for one months subscription and they tacked on another 22 bucks for a first time user fee plus, I only e-mails I ever got were from people trying to get me to go on another site like Yahoo.com where their not monitored so they can try to SCAM you out of money.Zoosk dating is complete ###! don't get me wrong I'm a decent looking person but, I just live in the boonies were you don't get to meet new people very often so, I tried that Zoosk dating and it was a BIG MISTAKE don't waste your time or money on them.

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6:29 am EDT
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Zoosk obtaining money by deceit

joined zoosk 3 weeks ago, had a wink from a lady but couldn't respond because they wouldn't let you unless you paid them a minimum of £20.+vat
After a day trying to locate the lady through other sites I decided to pay the £20+vat.
Had one response from the lady and then ignored all other emails.
I feel she was a stooge for the company on a percentage, although I cannot prove this.
Her name was Johnson, She wouldn't tell me her first name.
Be warned the lengths people will go to fraudently obtain money from you, its the country we now live in.

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JLM1407
Coalville, GB
Nov 02, 2013 4:32 pm EDT

WHY ARE ZOOSK BEING ALLOWED TO CONTINUE SCAMMING MONEY OUT OF PEOPLE...THIS WEBSITE IS LOADED WITH FAKE PROFILES AND STILL THEY ARE ALLOWED TO CONTINUE TRADING - IT IS AN ABSOLUTE DISGRACE THAT THEY ARE GETTING AWAY WITH THIS !

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driver2
, GB
Jul 24, 2011 6:15 pm EDT

hi i have just joined zoosk and its says to send and recieve emails it is free, when you join up, and now they are asking to describe and pay money, its a big con, if its promissed to be free it should be free and not start charging to send messages to other people and when you contact the site all you get back is a robot, not a normal person, i think it should be looked into so that people who are single can contact this ladies without paying, its a site just out for making money, im not all that happy with zoosk at moment.

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1:35 am EST
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Zoosk tricked into subscribing

Having set up a profile and browsed the Zoosk site and 'winked' at some people I went into a screen that suggested someone had sent me a message but I needed to subscribe to recieve the message. I would not have subscribed at that point if I hadn't been led to believe a contact had been made. But on subscribing (and finding they don't mention the VAT being extra until that stage) I found that the message I was getting to unlock was merely my 'wink' to them.
There is no cooling off option and once they have your money you are irrelevant, and it is not as if the product is much good compared to other sites I have visited which had betting functionality.

Forget the adverts and hype - don't waste you time and definately don't give them any of your money.

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6:24 pm EST

Zoosk way too expensive for what it is - doesn't even come close to match

See the same people over and over - no way of simply saying "Not interested" - only option is to "report" the other person.

Matches don't fit search specs 100%, eg. people without photos kept appearing in my search.

WAY too expensive for what it is - doesn't even come close to Match.

Too many problems to mention.

And it's the only thing I've signed up to recently, and since I deactivated my account I get at least 50 spam emails EVERY SINGLE DAY! They all mention zoosk or sex. Very annoying.

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12:36 am EST
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Zoosk cannot cancel subscription

I signed up for a member ship on Zoosk. Ended up meeting someone and decided to cancel my membership. I followed the instructions, but was not allowed past the survey part and actually cancelling the membership. I tried to call their office in Californina. All you get is a recording that they cannot service customer calls and to email them. On their help questions, they specifically state that they cannot guarantee they can reply to your email. So basically they have my credit card and can keep charging me a montly feef for a service that I no longer need. They only way I could cancel was to call my credit card company and cancel my card and be reissued a new one. This site in my opinion is fradulant.

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6:04 pm EST

Zoosk I don't understand how zoosk even still exists

I signed up and realized that in order to email back to someone, chat, or anything, you have to upgrade, so they basically force members to pay the expensive upgrades. There weren't any very attractive men on there, in the early 20's group because who wants to pay to find friendship, dates, etc? I don't understand how zoosk even still exists.

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10:02 pm EST
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Zoosk payment

Hello my name is lynne lucas. I have been using zoosk for a little while now and ive logged on and already had 51 hits and now you are wanting me to pay 29.95$ for six months?I am having to pay for this in reading messages?That is ridiculous. E-harmony is offering me of 10 days free. And you think this is a better site to go with?! I dont think so. If someone tries out a new site they are interested in and already have to pay? You all should give a free trial for new users and/or people who are trying to use your site. I also have a bachelors degree in or nursing studying for my phd and I am also a mortician. Its not like I do not have the money, its the fact that we have to pay for this crap. It seems as if you all are desperate for money! There are also a lot of other sites out there offering me free. I am a beautiful lady (No conceit intended). The men who are sending me messages, it is not fair to them that I cannot even respond to them especially if I am interested in them. If you could please respond to me as soon as you can. I have read other complaints and it seems as if you all are out for the money for some reason. I want a response immediately. You are letting people down and it is not fair to them. I am willing to pay by 2/1/11 on my platinum card! Respond asap or forget it. I need it by e-mail [protected]@gmail.com

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happyedes
, SE
Sep 28, 2011 9:02 pm EDT

zoosk is nothing but a fruadulent dating site.i just paid for my billing today but the following day good for nothing zoosk terminated my membership...shame on you zoosk management, my GOD will passes unpardonable judgement to all your generations.happy from sweden

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12:47 am EST
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Zoosk subscribtion

I payed my sutbscribtion on the 24 th November at the commonwealth bank and am still not a member . have sent about 14 emails to ZOOSK and had no reply from them . There seems to be no way to contact this company / dateing site . I am sterting to think that this is a scam as i have payed $ 99.95 for 12 months membership and cannot use the site at all . I am at a loss to no what to do . Can anyone help me ?

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stephmn4
portland, US
Feb 01, 2011 8:32 pm EST

im thinking class action too many people have issues with this company

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6:42 am EST
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Zoosk over charges & theft

this company is a total rip-off and prays on lonely singles bank accounts.
I signed up for a 3 month membership with this company for a charge of 39.95 --- they charged me 69.94 and I have tried to contact them about this and their phone number is a joke and their e-mail ( customer service ) is a joke also. when I did finally get a responds from them ( after threating them withh BBB inquiry and bank dispute fillings ) they said that the extra 29.95 was a one time membership fee --- and on their site it does not say anything about a additional 29.95 fee on top of the 3 month membership ( NO WHERE ! ), and when you complain to them about this they just put a filter on your account so that you no longer can send or receive messages - leaving the account totally useless and them holding ALL your money. My bank says that they can't do anything about this and I am just hoping that the BBB can do something to help me, , , what a headache ! --- do not sign up with these people --- they are crooks. what makes this even more messed up is that back in January ( of this year ) I had signed up for a one month membership and I was only charged the 19.95 - nothing else ( no 29.95 fee ). so along with my complaint and all the others, believe what you read, , Zoosk is a SCAM --- if you would like to read more about this complaint ( full version -- go to http://zooskscam.webs.com/ ). this company pilfers money from lonely singles all over the world --- don't let yourself fall victim to their Catch-22 legal loop-hole, , they are ### and need to be stopped ---- AND they are not the only dating site out there practicing this fraud. WATCH OUT ! do your homework before giving out your debit/credit card info.

c...

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3:06 am EST
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Zoosk false advertising - not free site

I had just deleted my profile on Plenty of Fish dating site when I was re-directed to join a new one called Zoosk. They said it was free so I set up my profile. I soon found out that I could not send messages or read any sent to me without subscribing. I've tried to e-mail them to ask about it, but because I'm not a subscriber they say they don't have the staff to deal with everyone's comments. Catch 22. So basically, I was stuck. I found it very frustrating as I found someone I really wanted to connect with and I couldn't unless I paid up. I would never use Zoosk again. Their advertising is false and I'm annoyed with Plenty of Fish that they put me on to them. Now I get bombarded with promotional e-mails from them. I don't believe that they have so many millions of subscribers as they say. They should be taken down!

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Shanti63
Joplin, US
Jun 04, 2011 9:15 am EDT

I absolutely agree. I just wasted an hour of my life setting up an account, writing my "story, " blah, blah. Someone winked me and sent me a message right away. Really? At 2:30 in the morning? That's when I found out that I can't actually read his message until I pay. Really? It's free to set up an account and browse profiles. Well, what good is that? I agree that's false advertising to say the site is free. I may have paid to use the site, if that's the mindset I was in going into it. To be tricked or "forced" into paying is beyond the pale. Zoosk is on my list of places to avoid and to spread the word on.

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8:36 pm EDT
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Zoosk dumbest dating site ever

This is the worst dating site ever. They tell you their services are free, but once you sign up you have to subscribe in order to send and read messages being sent to you. That is so not fair everyone should cancel their membership and find another dating site that's 100% free and tell everyone about it, because Zoosk flat out SUCKS!

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RaiZul
, MY
Sep 16, 2011 1:45 am EDT

agree 100% zoosk is scams

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lp2u2
Kirkland, US
Oct 23, 2010 5:22 am EDT

The WORST site on the internet.
Total RIP OFF!
I hope people start *Getting It* and get the hell away from ZOOSK. A F***ING TOTAL Rip Off!
L.P.

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falas20
fdsa, US
Oct 07, 2010 9:44 pm EDT
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http://www.famalegoods.com

free shipping
High-Quality. Low Prices. First-class Service
Dear customers, thank you for your support of our company.
Here, there's good news to tell you: The company recently
launched a number of new fashion items! ! Fashionable
and welcome everyone to come buy. If necessary, please
input:
http://www.famalegoods.com
--------------------
Tshirts (Polo, ed hardy, lacoste) $16
New era cap $15
Air jordan(1-24)shoes $33
Handbags(Coach, ed hardy, lv, d&g) $33
Jean(True Religion, ed hardy, coogi) $30
Sunglasses(Oakey, coach, gucci, Armaini)$16
Bikini (Ed hardy, polo) $25

Additionally, we also free shipping、Only charge a small Insurance.
Thanks to the support!

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2:12 pm EDT
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Featured review
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Zoosk - cannot sign up for one month only - bad link

Hi! I think Zoosk is a total scam! I tried to sign up for just one month b/c I wanted to respond to someone who "winked" at me, who then sent me an email. When I tried to respond, I was told to unlock the message, I needed to subscribe. Not being a strong believer in online dating, I opted for the lowest option -- 1 month for 29.95. Upon entering my credit...

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7:16 pm EDT
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Zoosk romance fraud

I fell victum of internet romance with an alleged Captain Nicholas Blackburn (Buckus) [protected]@yahoo.com, this person portayed himself to be a "Captain" being lonely and wanting to find someone before he retired from the Military. Everything played out just right, he said the right words and came on line just at the right time to where he made be believe that he wanted to be with me and come to marry me, and that if i would send him a plane ticket, food money, hotel stay in Cairo, Egypt because the Military was gong into Terrorist Mode and that he couldnt fly out until 4 days and that the Military doesnt have excess to their bank accounts until they get back to the States. Then all hell broke loose. However, thousands of dollars were sent to Egypt. And that Generals were involved ([protected]@aol.com and General David Petraeus)
SO BUYER BEWARE OF THESE FOOLS...once a "fool" second time a "### up".

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rcole
Stewartsville, US
Jun 01, 2013 9:17 pm EDT
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This sounds like a carbon copy of my experience with the same guy.
Was this around sept/oct 2010?
There are way more people involved then just the ones listed!
Hope you are well and enjoying life again.
I'm furthering investigation of this.

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6:40 pm EDT
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Zoosk zoosk scam - redhotpie.com.au style baiting tactics

Zoosk scam? sure is some elements of an online dating scam here by dating website http://www.zoosk.com - I joined as a free member of zoosk.com and there have been a number of situations that raised questions as to whether this company zoosk is duping Free subscribers into upgrading to a paid membership. Currently free members cannot receive messages or if they are are locked after 1 or 2 messages. Cell phone numbers and emails are automatically censored and so are advertisements if you place any references in the ad to contact you indirectly. Zoosk was reportedly turning over 20 million in Revenue this year.

From my experience as a user on Zoosk I feel they are using REDHOTPIE baiting tactics. To find out about the Australian consumer complaints court case about online dating site RHP http://www.redhotpie.com.au go to : http://www.brisbanetimes.com.au/national/online-dating-agency-created-fake-profiles-20091106-i1i3.html

EXAMPLE 1: I get a message from a girl in my local area on zoosk. the next day after not replying she has moved 2, 000 kilomters away! .. some days later i check she is overseas! some have moved from one side of Australia to the other side then over to the US and UK.

Example 2: Profiles message but never provide or fail to answer questions and give any contact details even emails hence getting you to reply in your zoosk messenger (requiring joining).
No matter even if i BOLD the request .. please give me your phone number as i cant reply in zoosk here.. WHERE ARE YOU? in xxxx city? this is my email .. please email me directly etc .. I never get any replies .. they (the respondee) keeps going through the zoosk messaging panel and the message is hidden (given its locked).

Example 3: Nigerian scammers work on zoosk.com .. The girls that have responded to my email have come from scam artists. I have cross checked the emails and there are lists of email checking sites to work out previious peoples experiences with Nigerian scam artists.

Example 4: Zoosk doesnt allow searching by time the person last came onto the site. Sure.. the site says "Recently online" on the persons profile but search functions as a user in Zoosk.com are extremely limited. Therefore old listings are mixed in with new singles profile listings. Therefore, I could be replying to a whole bunch of OLD LISTINGS that are a year old .. the system doesnt tell me.
This is a gross waste of time and for a firm that reportedly turns over $20 million in revenue per year http://www.onlinepersonalswatch.com/news/2010/03/easydate-expects-20-million-revenue-this-year.html this is a complete joke.

As a free user of zoosk, im surprised what quite active use of my free account that i have managed to figure out that there are some strange things happening that zoosk is getting me to upgrade to a paid membership. Even at the top rate they charge in membership you have google ads and it annoys me they are skimming you left right and centre and using "Red Hot Pie" black hat baiting tactics to get you to upgrade.
Sure, some ###s might argue that they are in business to make money but remember .. you are playing with what could be vulnerable people, peoples feelings and people who are fed up with scam dating websites. There are better ways to make money from people than using black hat RHP tatics and BLATANTLY undertaking exercises that amount to fraud, lies and deception.

If zoosk turned over what they turned over in revenue, im sure they would be highly protective of their credibility and see that there are certain things happening as outlined above eg. people whos profiles sound too good to be true, that change constantly etc .. but me thinks that they are just another Red Hot Pie outfit .. baiting people with bait ads and getting singles to upgrade to a paid membership.

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Update by gr8aussieguy
Sep 25, 2010 10:27 pm EDT

guys how does this relate to what i posted
fukwits

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thelionman
Brisbane Metro Area, AU
Jun 14, 2013 11:19 pm EDT
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zoosk is a scam site - you r right the just run you alone and in the end come the money trick - "I had too go O/S to get my stuff having trouble need $900 to get me out of hear back into your arms darling in Australia". The rest of the stuff you said is true to the letter

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Lilibeth V Casino
estill spring tullahuma, US
Apr 05, 2011 7:07 pm EDT

yes my comment is i am a memeber here since last wk. just now i have access iwht frinds and suddenly its blocked again what the hill is going on? bcoz of my picture conot apload picture here coz im using my cousin computer. then nowww... you said used my facebook photo but i cant still not get it. im upset so much i want to cancelle my subscription and return my money back as soon as posseble. that is $54 bcoz its useless doing this for nothing. peast me off. i want you to return my money back to my account.

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10:51 am EDT
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Zoosk account charged for a year, then cancelled without permission

I had signed up for a month subscription, but Zoosk took out a full year subscription from my account. Then, all of a sudden, they cancelled my subscription, leaving me with nearly no money in my account, because I could not afford to spend the $119.98 year subscription amount. So now I'm out of money, and they took it. Attached you'll find a screen shot of my account that has proof of the amount that they took out, how much I have left in my account afterward.

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danny99922211
, GB
Jul 09, 2013 6:22 am EDT

i am disappointed you don't have email contact so have taken the liberty of contacting you through here i wright to complain that i feel miss led by your site given the sending free winks resulted in lots of replays which unless i joined where hidden on joining i find that the replays are auto reply's so there for i was miss led thinking lots of people where interested in replying to me when really there where not i want a full refund or i will take the matter to a tribunal and ombudsman

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6:42 pm EDT
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Zoosk unauthorised transaction

Hi i signed for one month try-out with zoosk dating services in the web, for $29, 95, sighed up julay 18th, i checked my bank transactions statements, i see they did an unauthorised transaction for $119.88, please help i e-mailed them over and over, all i get is getting the same robatic messages PS help i want them to refund me a sap or i'm gonna have to file Class action lawsuit thanks Ben.

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smileyone
Madison, US
Aug 05, 2010 7:28 am EDT

That happened to me once..I went to my bank and told them I did not authorize this transaction and they recouped my mondy for me..

Hope this helps!

Lynn

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grief007
, US
Aug 04, 2010 9:39 pm EDT

call your bank and tell them you only authorized the original amount. they will work with you on fixing it and getting your money back.

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GRRRRR!
6789A - 52 AVE., CA
Aug 04, 2010 7:03 pm EDT
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Good luck with that class action, Ben. Also, WTF is up with trying to buy a date? Try deodorant, mouthwash, clean clothes, and an English course.

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11:44 pm EDT
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Zoosk unauthorized to be on my facebook acct. apps

This Zoosk company has shown up on my FaceBook as a application of mine. I have not signed up for it nor do I want it !
I have tried to remove it from my Application section on Facebook acct. and it keeps returning on there . This is some dateing service I think and I dont want such a thing on my Facebook as I did NOT sign up for it, nor have I ever wanted it ! It just began to appear on my facebook in my section of Applications in my facebook site. I dont want Zoosk any where on my F.B. site !
I have looked up the Company email& sent them a notice about this, but no response & it still remains on my Facebook . I have complained to Facebook site as well, I want this removed from my Facebook PERIOD ! I dont know how or why its there, but I want it removed& deleted or what ever it takes ! Each time I try to remove it, it reappears ! Thank you,
Susan Barnum / FaceBook Site
email: [protected]@gmail.com
[protected]@yahoo.com
7-6-10

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zoosk.com
richmond, US
Jun 24, 2012 12:45 pm EDT
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I want to delete my acct with this company

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Shondra123
Los Altos Hills, US
Oct 25, 2010 6:16 am EDT

Same here! All of a sudden I started getting these emails from them, so I opened it up and started reading it was for some stupid dating site and I am far from looking for a damn date I'm happily married for gods sake! Thinking to myself why in the fricken world would anyone pay an online site to meet someone, but reading all the complaints on this company seems a lot of people apparently do that. Besides the point that they have my info and somehow I believe FACEBOOK is behind all of it since they do sell your information to third party companies.

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9:16 am EDT
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Zoosk no free service

I was not able to reply to anyone interested in me. I had to pick a payment option first. There was nothing free about this site. I found the payment page to be obscure. There were no total amounts for picking the 3 month; all I saw was 19.99 for three months so I picked that option. Then I received a call from my banks fraud department asking me if 58.95 was a valid charge. I was surprised but then figured out my error. I asked Zoosk to credit back my account and their response was to, 'enjoy my subscription." Then I find out they actually charged my account 60.33! I am now in the process of filing a dispute. Even after I asked them why would they want a customer who had made a mistake; I deleted all personal information...was the money that important to them?!

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mat552
Ringgold, US
May 27, 2011 12:24 am EDT
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I was using Zoosk messemger and my idenity was stolen, by queenlaila@ahoo.com, do not answer her or go to her website she has several names she uses. The other one is jamila43 I have reported it. So please check your credit cards.

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9:35 pm EDT
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Zoosk fraudulently obtained money from me

Charge showed up on my paypal. I did not authorize it. Contacted their support, told them of the situation. They said they would cancel and refund my money. This was three weeks ago. So far:
Account IS cancelled, if one tries to access it, it gives this msg:

Your account has been blocked by a Zoosk administrator.
Member Login
Email Address

Password

Keep me logged in

Forgot password?
New user? Signup

You can also sign in with one of these:
Your Zoosk Mobile AccountBeen using Zoosk on your cellphone?
Login with your phone number.

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HOWEVER, the money has never been refunded to me. I believe they are a company simply stealing identities and monies through a dating scam website that is linked very closely with facebook, who has been in the news recently for their absolute lack of concern for the privacy of THEIR members.
I strongly warn ANYONE against even clicking on links on facebook that have this in them, because through this they obtained personal information and used it to steal money from me. I am in the process of retaining legal counsel and have contacted the state attorney general's office in my state as well as the better business bureau. This is a HUGE fraud and rip-off.

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Katiecor44@gmail.com
, US
Aug 21, 2017 4:00 pm EDT
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Have you been cheated by a compan or con artist ? Fight back hard to recover funds lost to scammers or any scam related activity. I'll put you through to the ethical hackers that helped me katiecor44 (at) gmail (dot). It's one word gmail account trying to avoid spamming at the same time I feel obliged to expose these scammers

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larry shedrack
Houston, US
Nov 18, 2011 1:30 am EST
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Somebody need to find the Zoosh scam artist and wack them. I wonder why the authority are doing anything to throw the dirty dogs in jail. They are just robbing people blindly. I`m done with all the dating site, I will go back to the bars scene. I used to get lucky at bars than this fraudulent dating sites.

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Lawn Mower Man
Marietta, US
Aug 17, 2011 3:58 pm EDT

Greetings,

Cann your bank's customer fraud protection unit. Some banks will cover you up to 100% of any unauthorized charges against your card. Advise the fraud analyst of the situation. They will need to close your Visa debit card to stop the reaccuring gharges. Then they will transfer you over to claims to get your money back. I have an account with Bank of America, and the whole process was hassle free. Hope this helps!

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Marcella Carter
Clarksville, US
Jun 20, 2011 1:10 pm EDT

I was taken also by these people and I want to know what is the process for resolving this issue. Any suggestions would help. marcellacarter@hotmail.com

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angelgirl1000
n las vegas, US
Apr 11, 2011 3:01 am EDT

i agree they are big ripp offs they chared me 2 times for 6 months and thiers no contact phone number

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bittersweet413
brownsboro, US
Apr 06, 2011 4:34 pm EDT
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thanks but that number doesnt work. i needed a breathing body!

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bittersweet413
brownsboro, US
Apr 06, 2011 4:02 pm EDT
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i just checked my bank account the smorning. there was a charge for $82 that was not suppose to be charged for zoosk dating. i, m married and me or my husband have NEVER signed up for this site. they need to be shut down. i tried contacting them and reporting it but had no number known ever for customer support. it has not only stole money from us but caused issues for our marriage for a "dating" site to show up our bank statement! zoosk- burn in hell.! i will get to the bottom of this. if any one has a number for them please post so others can contact them.

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Lyn67y
okc, US
Jan 25, 2011 7:56 pm EST
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Same thing with me I signed up for one month they keep charging me! Now they just keep showing up all over my computer and wont stop charging me I have unsubscribed atleast 10 times!

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jdrh
, US
Nov 15, 2010 10:31 pm EST

Zoosk charges also appeared on my debit card. I've never signed up or had any privious contact with Zoosk. Card has been cancelled. Zoosk, go to jail. Match.com did the same thing in the same time frame. I fear they have planted spy software. I believe I need to cancel all of my cards and desatroy my conputer. Zoosk.. eat dirt.

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gvkatiebug81
Safford, US
Aug 13, 2010 11:19 am EDT

I agree, I wish I would have seen this yesterday because I just signed up for a month of Zoosk and I got two charges on my credit card yesterday, one for Zoosk dating in the US and the other from Zoosk EXCORT service in LONDON. The thing that bothers me is there is not even a phone number to contact this place!

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10:51 am EDT
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Zoosk invasion of privacy

I have had the app for about a year through myspace. I use it infrequently and prefer to make contact on my own rather than having a picture up. I've looked at my own profile through the 'my profile' link to check spelling etc and the picture there was the generic 'no picture'.

What they DON'T tell you when you sign up through either myspace or facebook is that they USE your picture from that site as a default picture. Your profile will look to you as not having a picture but to everyone else it's your other site picture. I only found out about this when someone teased me about being on the site as they saw my picture there and when I went to the 'help' section they tell you there.

I simply couldn't believe they did that; I thought I was misreading it. So i made a different profile in order to have my original one show up in the new profile's search results (yes, that's kind of cheesy) and low and behold, there's my myspace picture. I really think that most people are unaware that as a standard zoosk does this. I read the terms of use/service pretty carefully when I sign up some where and did so with the new temporary profile I made today...there's not a thing in there about them automatically using the profile picture of the originating site. They're pretty lucky they've never been sued. Needless to say I uploaded a generic picture while deciding how I want to handle this.

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morsy 51
Liverpool, GB
Jan 27, 2013 8:42 am EST

somebody sent me a message on zoosk using my real name! nobody is suppose to be able to access your personal information, surely these sites should have some sort of watchdog!

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Shondra123
Los Altos Hills, US
Oct 25, 2010 6:07 am EDT

I have NEVER signed up for this zoosk load of crap!

Zoosk Customer Reviews Overview

Zoosk is a popular online dating platform that has been around since 2007. It has gained a reputation for being a user-friendly and effective dating site, with many positive reviews from satisfied users. One of the most notable features of Zoosk is its Behavioral Matchmaking technology, which uses data and algorithms to help users find compatible matches based on their preferences and behavior on the site.

Many users appreciate the ease of use and intuitive interface of Zoosk, which makes it easy to navigate and find potential matches. The site also offers a range of communication tools, including messaging, virtual gifts, and a unique feature called "Carousel" that allows users to quickly browse through potential matches.

Another positive aspect of Zoosk is its large and diverse user base, which includes people from all over the world and from a variety of backgrounds and age groups. This makes it easier for users to find matches that meet their specific preferences and interests.

Overall, Zoosk has received many positive reviews from users who have found success in finding meaningful relationships through the site. While there are some negative reviews and complaints about the site, these are generally outweighed by the positive feedback and high satisfaction rates among users.

Zoosk In-depth Review

User Interface and Website Design: The user interface of Zoosk is clean and modern, making it easy to navigate and use. The website design is visually appealing, with a nice balance of colors and fonts.

Registration Process: The registration process on Zoosk is quick and straightforward. It only requires basic information and takes just a few minutes to complete. You can sign up using your email address or through your Facebook or Google account.

Membership Options and Pricing: Zoosk offers both free and paid membership options. The free membership allows you to create a profile, browse other profiles, and send likes. Paid memberships unlock additional features such as sending messages, seeing who has viewed your profile, and accessing advanced search filters. The pricing is reasonable, with various subscription plans available to choose from.

Matching Algorithm and Compatibility: Zoosk uses a unique matching algorithm that takes into account your preferences and behavior on the site to suggest compatible matches. The algorithm learns from your interactions and improves its recommendations over time, increasing the chances of finding a compatible partner.

Communication Features: Zoosk provides a range of communication features to help you connect with other members. You can send messages, likes, and virtual gifts to show your interest. The platform also offers a chat feature for real-time conversations.

Mobile App Experience: The Zoosk mobile app is well-designed and offers a seamless user experience. It has all the features available on the website, allowing you to stay connected and browse profiles on the go. The app is available for both iOS and Android devices.

Safety and Security Measures: Zoosk takes safety and security seriously. They have implemented measures to protect user data and ensure a safe online dating experience. The platform verifies profiles and provides options to report and block suspicious or abusive users.

Customer Support: Zoosk offers reliable customer support through various channels, including email and a comprehensive help center. They are responsive and strive to resolve any issues or concerns promptly.

Success Stories and Testimonials: Zoosk features success stories and testimonials from couples who have found love through the platform. These stories serve as inspiration and provide reassurance that Zoosk can help you find a meaningful connection.

Additional Features and Services: In addition to the core features, Zoosk offers various additional features and services. These include Boost, which increases your visibility in search results, and SmartPick, which suggests matches based on your preferences and behavior.

Overall User Experience: The overall user experience on Zoosk is positive. The website and app are user-friendly, the matching algorithm is effective, and the communication features facilitate meaningful connections. The platform provides a safe and enjoyable online dating experience.

Pros and Cons:

  • Pros: Easy-to-use interface, effective matching algorithm, mobile app experience, reasonable pricing, reliable customer support.
  • Cons: Limited features for free members, occasional inactive profiles.

Conclusion and Recommendation: Zoosk is a reputable online dating platform with a user-friendly interface, effective matching algorithm, and a range of communication features. It offers both free and paid membership options, with reasonable pricing. The platform prioritizes safety and security, providing a positive online dating experience. Overall, Zoosk is recommended for those looking to find meaningful connections in the online dating world.

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