ZooShoo / Return process
Bought a pair of heels from this site and received the wrong size. Shoes were way too big so I contacted ZooShoo and asked for a replacement. They said they did not have my size in stock and said they can refund me if I want. I agreed and sent the shoes back at my own expense. They said they don't give return labels so I had to pay for that.
Two weeks later I contacted them and asked about the money but they claimed the did not receive the heels. I called the shipping service and they said that package was delivered. These people scammed me and stole my money and I will never forget that!