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Zoom-I-Net / charging whitout any prior authorization

1 Atlanta, GA, United States Review updated:

I dont have not features on my phone line just the dial tone and from one bill to another they start charging me 84.37 dlls for along distance call that someone authorize. I call and they not even have some one educated or trained to help their "customer " because I called and cancel and they gave me a cancelation # but they kept charging my account two more moths so I called them, and they just gave me credit for one month. On one of the calls I got a addres for the headquarters in new york.

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  20th of Jun, 2012
0 Votes
Zoom-I-Net - unauthorized account
United States

AT&T had on record that I switched to zoom as my long distance provider which is false. Zoom gave my husband's name as the one they spoke to on a sales call, but my husband never even answers the phone. Zoom said they will provide me with a verification recording of the sales call within 10 days. We'll see.

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