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Zoogster Costumes / Bad service

1 United States Review updated:
Contact information:

**DO NOT ORDER ANYTHING FROM ZOOGSTERCOSTUMES OR SMI SALES** CUSTOMER SERVICE IS NON-EXISTANT. I HAD REPORTED THIS COMPANY TO THE BBB. I ordered a halloween costume from this company and when I received my order the costume was different from what I saw on the packaging. It would not be a problem if I hadn't of spent $50 on this costume. AGAIN, **DO NOT BUY ANYTHING AT ALL FROM THESE TWO COMPANIES.** EVERYONE SHOULD FILE COMPLAINTS WITH THE BBB TO SHUT THIS AWFUL COMPANY DOWN**

Kr
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Comments

  • Ne
      27th of Oct, 2009
    0 Votes
    Zoogster Costumes - Unreliable!!!
    Zoogster Costumes
    United States
    zoogstercostumes.com

    Ordered on 10/21. Site clearly says "SAME DAY SHIPPING" and "WILL NOT CHARGE YOUR CREDIT CARD UNTIL ORDER SHIPS". My credit card was charged that day. A week later, three days before I needed my costume, I was notified by email that they were out of stock and that my credit card would be refunded. I have yet to see that refund.

    ** DO NOT RELY ON THIS COMPANY FOR A HALLOWEEN COSTUME! **

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