SUBMIT A COMPLAINT

Zips Dry Cleaners / dry cleaning service

1 Crofton, MD, United States

Despite the fact Zips Crofton did a poor job on my husband's shirts 50% of the time (they either weren't fully pressed or came back dirtier than when dropped off--rust spots), they had always corrected the problem. Unfortunately, I made the mistake of having them do his summer suit in November. When he opened it last week (early March), 4 of the 10 buttons on it were broken/smashed. Even though their tag was still attached to the plastic cover, when I took it in to complain they invoked the '30 day limit' on correcting their mistakes. Needless to say I will NEVER go back there again.

Post your comment