Zipcar — Terminated my membership lifetime without notification or warning
I received an email yesterday without any further details or reasons, it just showed they closed my account. I have paid the annually fees and insurance, but it did not refund me anything, but choose not to have me as their member. I called to ask them for an explanation, the company refused to do so. I called again today, they gave me the worst excuse ever, saying that there were 22 transactions that did not go through. Those cases can happen both to their end or my bank, I paid all the money on time and always follow the rules. I was a heavy user, but they can not just make a final decision without any warnings. My client number is 2715330. I would like them to re-active my account !