SUBMIT A COMPLAINT

Zinc Dross / Fake Chinese Good - Zinc Dross

1 Perth, Western Australia, Australia

My name is Mehul Patel. I am from Australia. I don't know whether your
office is the right place for complain or not, but Today, I am writing
to complain about a Chinese supplier who supplied me fake goods last
month.

I along with my other partners visited Shijiajhuang city of China to
procure Zinc dross in November last year. We met so many suppliers. We
finalized Hebei Xinzhuangyi Chemical Trade Co. Ltd. Mr. Jianbing is
the chairman of this company. But he says he don't have enough goods
to supply so he suggested a goayi based company named Goayi Songze
Chemical Product sales company. Based on his suggestion we decided to
procure goods from this company. This company operates from Goayi
county industrial estate near Shijiajhuang.

We decided to buy 25 MT (one 20 ft container) from this company. The
payment terms were 30% advance and the rest against Bill of lading. We
payed 35% advance via bank transfer. The supplier arranged to witness
loading of container in Goayi. The container was supplied by Wanhai
lines. We witness the container loading and sealed the container. We
have done photography of container loading process and sealed the
container using a seal supplied by wanhai lines.

Then after the container was loaded on the ship on 20th November and
we paid remaining 70% money by bank transfer. When the container
arrived at Mundra Port, India. The custom clearance people reported
that the weight of the container is not as shown in the bill of
lading. When we opened the container we found that the zinc dross
pallets were replaced by rubbish in the container. This was how they
have cheated us. I have all the documents and photographs of supplier
and also have bill of lading from wanhai lines shipping company. I am
attaching all the documents herewith for your kind perusal and further
actions.

The Chinese supplier details are as follows.

Name: Goayi Songze Chemical Product Sales Company
Contact person name: Jack/ Lijun Feng
Address:East of Donglianghuang Rural, Goayi County, Shijiajhuang City, China
Telephone number: [protected]
Payment terms: 35% advance and 65% against bill of lading

We bought the zinc dross at following conditions:

Price: 1240 USD/MT
Shipping terms: CIF Mundra, India
Purity: 95% Zinc Dross

To facilitate the deal, an interpreter was hired by Jianbing. Her name
is Jessica. Jessica's contact phone number is [protected]. We
contacted her after realizing that we have been cheated but she
replied that she can not do anything now.

I am attached the photographs of all relevant documents such as
suppliers photos, Chinese ID cards, documents of shipping, photograph
of interpreter, business card of jianbing, Chinese company
registration documents etc.

To finish with, I would like you to take some actions against these
fake chinese supplier. We have trusted China and its people a lot
because of China's image as an exporting country. Please let me know
if you need more details from me.

Go
Jan 28, 2015

Post your comment