Same thing happened to us. I think we should all file complaints with the FTC. Maybe they will shut them down. They are definitely engaged in fraudulent activity. PayPal should be notified via their "contact us" link that Zilcom and this email@example.com are nothing more than scam artists. This email address they are using to receive payments apparently bounces back all emails except payment notifications from PayPal. Also, it's important to tell PayPal that you have filed a complaint against Zilcom with the FTC. Let's all do this!